{"id":2036460,"url":"https://alion.io/job/bcx-tech-officer-jnr-customer-engineer-fs-5","title":"Tech Officer: Jnr Customer Engineer (FS)","company":{"id":57355,"name":"BCX","domain":"bcx.co.za","url":"https://alion.io/company/bcx","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":17000,"max_usd":46000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":519},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Linux","optional":false}],"status":"live","first_seen_at":"2026-10-07T16:12:26Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-25T11:34:06Z","board_verified":true,"closed_at":null,"days_open":18,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":18},"description":"Business unit, Department, Reporting\nBusiness Unit: CPS\nDepartment: Field Services\nReports to: Ops Manager: Onsite Operations (M/S6)\nCore Description\nProvision of routine hardware service, or ‘remote’ diagnostic activities, under close supervision, ensuring achievement of contract service levels with the contracted clients.\nKey Deliverables / Primary Functions\nContinuously use appropriate operating systems, hardware, tools and/or paper documentation to maintain the configuration management system, including the configuration management database (CMDB) \nSuccessfully perform the full range of defined tasks associated with operating and controlling of installed hardware and software on a continual basis \nEnsure effective and efficient execution of all tasks and procedures to agreed levels of service or specific requirements \nAgreed plans or instructions to install or remove items of hardware and/or software (typically those requiring greatest expertise in installation) are followed. 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