{"id":2759556,"url":"https://alion.io/job/bd-enterprise-program-manager","title":"Enterprise Program Manager","company":{"id":1821,"name":"BD","domain":"bd.com","url":"https://alion.io/company/bd","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":87,"open_postings":40,"ghost_share":0,"stale_share":0.5,"repost_share":0.05,"time_to_fill_p50_days":31,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["San Diego, United States","San Jose, United States","Ontario, United States","Milpitas, United States","United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":115000,"max":183900,"currency":"USD","period":"year","gross":null,"usd_annual":183900},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-16T00:00:00Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-22T10:31:36Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"We are the people who give possibilities purpose\nBD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.\n\nJob Description\nBusiness Description:\nIn the Solution Deployment department at BD, matrixed teams plan and implement BD Pyxis Technologies, Alaris Infusion products, Parata, MedBank, PharmacyKeeper, and the entire MMS portfolio nationally. Implementation teams include resources from the Project Management Office, Regional Consulting & Installation teams as well as Technology & Engineering teams.\nAccountabilities:\nThe Enterprise Program Manager partners with the BD and customer leadership teams to execute strategy, standards, and deliver a high-quality implementation experience for our customers. The Enterprise Program Manager is responsible for overseeing multiple concurrent BD implementation & services project teams (program) at strategic and complex customers. This position is also the BD leader that provides oversight of critical issue resolution for each installed MMS solutions. Their intimate knowledge of product life cycle as well as customer relationship is essential to providing the customer a leader for planning, implementation, service & support across all BD MMS Solutions.\nHome-based position with daily and up to 25 - 50% overnight regional travel. Candidates must live near a major airport anywhere in the U.S.\nMajor Job Responsibilities:\nSupports strategic direction of BD and provides support to the solution deployment & service teams\nActs as the central point of contact for strategic & critical challenges, applying experience in problem-solving and decision-making approaches\nDemonstrates expertise of project management methodologies and relevant clinical and technical operational workflows \nOwns internal and customer program leadership and operational meetings; leads Customer Value Reviews and conducts program progress report outs\nAnalyzes work effort and resources required across multiple projects to drive operational and implementation efficiencies \nOwns customer issue resolution, partnering with BD SMEs and key stakeholders to deliver timely resolution. \nOwns Field Action organization of BD and customer communication and execution\nAppropriately scales communication and escalation procedures with key BD and customer stakeholders\nProactively facilitate internal communication, development & execution of mitigation plans to address program risks & issues \nDevelops and reports regular program performance metrics to leadership & key stakeholders\nCultivates strong relationships within BD and customer key stakeholders, is a trusted advisor\nPartners with the sales team to support opportunity curation\nResponsible for customer satisfaction (OSAT & NPS) \nMaintains strong industry and product knowledge \nPartners with BD Product Platform and Implementation Readiness teams to prioritize customer enhancement requests for future product releases\nDelivers deployment & upgrade roadmaps in partnership with BD Product Platform and Implementation Readiness teams to help prioritize customer enhancement requests for future product releases \nPartner with key BD stakeholders to support customer ease of doing business \nQualifications:\nBachelor's degree required or equivalent work experience; MBA preferred, PMP certification preferred\nAt least 5 years of experience with health care, software and/or device implementation/deployment\nPossesses excellent organizational skills with the flexibility to readily lead and adapt to change\nExcellent communication (written and verbal), negotiation, and interpersonal skills\nAnalytical and problem-solving skills to understand client challenges and propose effective solutions\nAbility to manage multiple customers, be detail oriented, and prioritize tasks effectively. \nProficiency in CRM/Business System software and other relevant tools.\nMust possess and maintain a valid driver's license and meet BD's auto safety standards. \nUpon hire, must provide proof of, and maintain current immunizations and obtain additional immunizations appropriate for the facility which enables access to customer sites to perform essential job functions. Proofs must include Hepatitis B, Influenza (current year), MMR (mumps, measles, rubella), Varicella (chicken pox) Annual TB/PPD (skin test), Tetanus/Diphtheria/Pertussis \nEmployment at BD is contingent upon the Company’s receipt of sufficient proof that you are or will be fully vaccinated against COVID-19. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law. \nAt BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.\nFor certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.\nWhy Join Us?\nTo find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.\nWe believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.\nTo learn more about BD visithttps://bd.com/careers.\nBecton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.\nRequired Skills\nOptional Skills\n.\nPrimary Work Location\nUSA CA - San Diego Bldg A&BAdditional Locations\nUSA CA - Irvine Laguna CanyonWork Shift\n\nAt BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs. You can learn more on our career site under \" Our Commitment to You.\"\nOur salary or hourly rate ranges reward associates fairly and competitively. We regularly review these ranges and factors, such as location, contribute to the range displayed.\nOur pay is based on the role and the necessary skills and education to perform it successfully. The salary or hourly rate offered is determined by the role's specific requirements, including any applicable step rate pay system at the work location. Salary or hourly pay ranges are influenced by labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location which may also affect the workplace arrangement of the role.\nSalary Range Information\n$115,000.00 - $183,900.00 USD Annual","description_format":"text","description_chars":8070,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Surgical Instruments & Devices","Health & Medical Electronics"],"lifecycle":[{"event":"open","at":"2026-10-17T02:23:51Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":7,"expected_fill_days":31,"reasons":["conf:19","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-23T05:54:15Z"},"pay":{"stated_usd_annual":183900,"is_top_pay":true},"html_url":"https://alion.io/job/bd-enterprise-program-manager","json_url":"https://alion.io/job/bd-enterprise-program-manager.json","meta":{"generated_at":"2026-10-24T05:33:12Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7862,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1821},"rest":"https://alion.io/mcp/rest/get_company?id=1821"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbd-enterprise-program-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbd-enterprise-program-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbd-enterprise-program-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bd-enterprise-program-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbd-enterprise-program-manager"}]}