{"id":4133140,"url":"https://alion.io/job/bd-quality-excellence-capability-specialist","title":"Quality Excellence Capability Specialist","company":{"id":1821,"name":"BD","domain":"bd.com","url":"https://alion.io/company/bd","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":89,"open_postings":57,"ghost_share":0,"stale_share":0.421,"repost_share":0.053,"time_to_fill_p50_days":32,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Operations","role_family":"Operations","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tempe, United States","San Diego, United States","Sandy, United States","Salt Lake City, United States","United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":135500,"max":216800,"currency":"USD","period":"year","gross":null,"usd_annual":216800},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CAPA","optional":false},{"name":"Design Controls","optional":false}],"status":"live","first_seen_at":"2026-11-11T00:00:00Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-13T08:50:05Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"We are the people who give possibilities purpose\nBD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.\n\nJob Description\nPosition Summary\nThe Quality Excellence Capability Specialist, supports the deployment and day-to-day execution of BD's Quality Excellence Academy. The primary focus of this role is coordinating training schedules, partnering with sites to plan learning activities, managing logistics and communications, and maintaining the documentation needed for effective and compliant program execution.\nThis role works closely with regional Quality Excellence Capability Partners, site Quality leaders, process owners, subject matter experts, Central Quality partners, and Learning & Development. The coordinator may co-lead training programs with experienced facilitators and may independently deliver selected training sessions when qualified and appropriate. Success in this role is measured by reliable program coordination, strong site engagement, accurate training documentation, and consistent execution of capability-building activities.Key Responsibilities\nThe primary responsibilities will include:\nQuality Excellence\nCoordinate deployment of Quality Excellence Academy learning activities in alignment with regional plans and priorities.\nPartner with site Quality contacts to coordinate training needs, target audiences, schedules, delivery formats, language considerations, and logistical requirements.\nMaintain regional training calendars, site schedules, participant rosters, completion records, action logs, and other program documentation.\nCoordinate instructor and subject matter expert availability, virtual meeting logistics, training materials, room requirements, participant communications, and session follow-up.\nCo-lead instructor-led, virtual, and blended learning sessions with Quality Excellence Capability Partners, process owners, or qualified subject matter experts.\nDeliver selected training sessions independently on an occasional basis after completing required qualification, preparation, and content familiarization.\nSupport capability-building programs in areas such as Investigation Management, Root Cause Analysis, Problem Solving, Process Validation, Change Control, Technical Writing, and other quality priorities.\nPrepare and organize facilitator guides, participant materials, exercises, assessments, and supporting resources using approved content.\nCollect participant feedback and assessment results and summarize themes, issues, and improvement opportunities for program leads.\nProvide clear, timely status updates on upcoming sessions, site readiness, participation, completion, scheduling risks, and follow-up actions.\nAdditional Responsibilities\nPartner with site Quality teams, regional Quality Excellence Capability Partners, Central Quality, Learning & Development, and business stakeholders to support consistent program execution.\nMaintain accurate and complete records associated with training delivery, learner participation, qualification, and effectiveness activities in accordance with applicable requirements.\nSupport training effectiveness activities through surveys, assessments, observations, stakeholder feedback, and follow-up tracking.\nUse training data, quality metrics, audit or inspection observations, and stakeholder feedback to help identify recurring capability needs and scheduling priorities.\nSupport onboarding, targeted remediation, CAPA-related learning activities, and other focused capability-building efforts as assigned.\nAssist with Kaizen events, structured problem-solving workshops, community-of-excellence activities, and sharing of best practices across sites.\nIdentify opportunities to simplify coordination, improve the learner experience, strengthen documentation, and increase consistency across regions.\nPromote a culture of continuous learning, accountability, quality excellence, and operational effectiveness.\nEducation and Experience Required\nBachelor's Degree in Life Sciences, Sciences, Engineering, Education, Business, Operations, or a related field is required.\n3+ years of relevant experience in medical device, pharmaceutical, biologics, manufacturing, quality, learning and development, or another regulated environment.\nExperience coordinating training, projects, programs, events, or cross-functional activities involving multiple stakeholders, locations, or time zones.\nWorking knowledge of regulated quality systems and quality processes such as CAPA, nonconformance management, investigations, change control, process validation, design controls, or risk management.\nExperience supporting or delivering instructor-led or virtual training, presentations, workshops, or other learning activities.\nStrong organizational and planning skills, with demonstrated attention to detail and the ability to manage multiple schedules, priorities, and follow-up actions.\nStrong written and verbal communication skills, with the ability to engage associates, facilitators, subject matter experts, and site leaders.\nProficiency with Microsoft 365 tools used for scheduling, communication, tracking, collaboration, and presentation development.\nAbility to work effectively in a matrixed, cross-functional, and multicultural environment.\nWillingness to travel domestically and internationally as required, approximately 25%.\nPreferred Knowledge and Experience\nAbility to communicate and deliver training in Spanish is preferred.\nExperience supporting teams or sites globally is preferred.\nExperience using a learning management system or maintaining controlled training records is preferred.\nExperience with adult learning principles, facilitation, learner engagement, or training effectiveness is preferred.\nExperience supporting audit readiness, inspection readiness, remediation, or quality improvement activities is preferred.\nExperience with problem-solving, continuous improvement, Lean, or Kaizen methods is preferred.\nAbility to adapt communication and coordination approaches across different cultures, languages, and organizational levels.\nAt BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.\nFor certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.\n Compensation\nThe expected Base Pay Range for this role is $135,500 - $216,800 USD Annually, plus incentives. Final compensation will be determined based on experience, skills, and geographic location.\nAt BD, we are committed to supporting our associates’ well-being, development, and success through a performance-based culture. For this position, BD offers a competitive compensation package along with the following benefits specific to this role:\nHealth and Well-being Benefits\nMedical coverage \nHealth Savings Accounts \nFlexible Spending Accounts \nMedical coverage \nHealth Savings Accounts \nFlexible Spending Accounts \nDental coverage \nVision coverage \nHospital Care Insurance \nCritical Illness Insurance \nAccidental Injury Insurance \nLife and AD&D insurance \nShort-term disability coverage \nLong-term disability insurance \nLong-term care with life insurance \nOther Well-being Resources\nAnxiety management program \nWellness incentives \nSleep improvement program \nDiabetes management program \nVirtual physical therapy \nEmotional/mental health support programs \nWeight management programs \nGastrointestinal health program \nSubstance use management program \nMusculoskeletal surgery, cancer treatment, and bariatric surgery benefit \nRetirement and Financial Well-being\nBD 401(k) Plan \nBD Deferred Compensation and Restoration Plan \n529 College Savings Plan \nFinancial counseling \nBaxter Credit Union (BCU) \nDaily Pay \nCollege financial aid and application guidance \nLife Balance Programs\nPaid time off (PTO), including all required State leaves \nEducational assistance/tuition reimbursement \nMetLife Legal Plan \nGroup auto and home insurance \nPet insurance \nCommuter benefits \nDiscounts on products and services \nAcademic Achievement Scholarship \nService Recognition Awards \nEmployer matching donation \nWorkplace accommodations \nOther Life Balance Programs\nAdoption assistance \nBackup day care and eldercare \nSupport for neurodivergent adults, children, and caregivers \nCaregiving assistance for elderly and special needs individuals \nEmployee Assistance Program (EAP) \nPaid Parental Leave \nSupport for fertility, birthing, postpartum, and age-related hormonal changes \nLeave Programs\nBereavement leaves \nMilitary leave \nPersonal leave \nFamily and Medical Leave (FML) \nJury and Witness Duty Leave \nCandidates whose job duties will be physically performed within unincorporated Los Angeles County limits: All qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. BD abides by any and all laws or regulations that impose restrictions or prohibitions for hiring applicants with criminal histories for posted positions.\nWhy Join Us?\nTo find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.\nWe believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.\nTo learn more about BD visithttps://bd.com/careers.\nBecton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.\nRequired Skills\nOptional Skills\n.\nPrimary Work Location\nUSA NJ - Franklin LakesAdditional Locations\nUSA AZ - Tempe Headquarters, USA CA - San Diego Bldg A&B, USA GA - Covington BMD, USA UT - Salt Lake City, USA UT - SandyWork Shift\n\nAt BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs.\nBenefits may include:\nHealth & Well-being: Medical, dental, vision, health savings and flexible spending accounts, life and disability insurance, wellness resources, mental health support, and disease management programs.\nRetirement & Financial Well-being: 401(k), deferred compensation programs, financial counseling, DailyPay, and educational savings...","description_format":"text","description_chars":13174,"description_truncated":true,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Spanish","level":"All levels","optional":true}]},"benefits":["Continuous learning","Life insurance","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Surgical Instruments & Devices","Diagnostic Tests & IVD","Medical Supplies & Consumables","Infusion & Drug Delivery Devices"],"lifecycle":[{"event":"open","at":"2026-11-12T03:16:14Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":32,"reasons":["conf:1","velocity","win:early","comp:brand"],"computed_at":"2026-11-12T10:38:37Z"},"pay":{"stated_usd_annual":216800,"is_top_pay":true},"html_url":"https://alion.io/job/bd-quality-excellence-capability-specialist","json_url":"https://alion.io/job/bd-quality-excellence-capability-specialist.json","meta":{"generated_at":"2026-11-13T17:54:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":35784,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1821},"rest":"https://alion.io/mcp/rest/get_company?id=1821"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbd-quality-excellence-capability-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbd-quality-excellence-capability-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbd-quality-excellence-capability-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bd-quality-excellence-capability-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbd-quality-excellence-capability-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4133140}},{"tool":"search_jobs","arguments":{"company":"bd.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4133140},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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