{"id":3350480,"url":"https://alion.io/job/bd-quality-team-lead","title":"Quality Team Lead","company":{"id":1821,"name":"BD","domain":"bd.com","url":"https://alion.io/company/bd","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":86,"open_postings":47,"ghost_share":0,"stale_share":0.532,"repost_share":0.064,"time_to_fill_p50_days":31,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Management","role_family":"Management","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Covington, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":83000,"max_usd":201000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2934},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"21 CFR Part 820","optional":false},{"name":"ISO 13485","optional":false}],"status":"live","first_seen_at":"2026-10-27T18:23:29Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-10-31T03:45:15Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"We are the people who give possibilities purpose\nBD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.\n\nJob Description\nShift: Week day Mon.-Fri. 7:00am-3:30pm\nResponsibilities:\nProvide direction and coordination to quality associate and quality clerks relative to specific quality focus areas - Customer Claims, Shipping Audits, Quarantine and Non-Conforming Product (Holds, SIQ, Returns, Damage).\nAssist Quality Supervisor and/or Manager in preparing procedures, work instructions, shipping papers and any other duties assigned to meet requirements.\nImplement and monitor all procedures and processes as they relate to Customer Claims, Shipping Audits, Quarantine, Hold, Expired, Damages, Return Goods and Recalled product\nEnsures the accurate and actionable audit, custom claims, product hold and quarantine processes and records for the making of decisions.\nEnsure compliance to Document and Record Control procedures.\nResponsible for assuring products are placard, stored and distributed in a manner that meets their product requirements and prevent unsaleable conditions prior to shipment to customers\nCollaborates with functional process owners to train, mentor and/or facilitate QMS requirements and continuous improvement.\nUnderstand, track, and trend Quality department Key Performance Indicators.\nReview operating goals and standards on a daily basis to monitor achievement.\nShare best practices and tools to accelerate continual quality improvement into DC organization locally and across the region, initiating lessons learned and best practice concepts; to introduce pro-active improvement and prevent recurrence of issues.\nCreate and maintain documents in accordance with the Document Control Procedure, Work Instructions, Regulatory Compliance documentation, corrective action and other related forms and records.\nParticipate in internal/external quality audits and report findings.\nDuties include creating monthly management reports, including internal and external reports.\nDamage Subject Matter Expert, providing feedback to DC personnel on damage standards and training as needed.\nOther duties as assigned\nPOSITION REQUIREMENTS\nEXPERIENCE:\nA minimum of 5 years relevant experience in Quality, Supply Chain and/or Distribution Center operations, preferable in Medical Device and/or Pharmaceutical regulated industry\nSupervisory experience a plus\nWorking knowledge and application of ISO 13485 and 21 CFR 820 preferred\nComputer skills (Excel, Word, Power Point, etc.)\nMinimum of 2 years Material Handling Equipment experience\nCOMPETENCIES:\nExcellent communication, problem solving, organizational and interpersonal skills are essential.\nAbility to understand FDA, EPA, DOT and OHSA rules and regulations\nSelf-motivated and directed, requiring minimal supervision\nDemonstrated ability to work in teams to obtain results is required.\nEffective skills in analytical thinking and problem solving required\nEDUCATION:\nHigh School diploma required\nAssociate Degree preferred\nWhy Join Us?\nTo find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.\nWe believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.\nTo learn more about BD visit https://bd.com/careers.\nBecton, Dickinson, and Company is an Equal Opportunity Employer. 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