{"id":697919,"url":"https://alion.io/job/bdainc-sales-director-ecommerce-client-solutions","title":"Sales Director, Ecommerce Client Solutions","company":{"id":668847,"name":"BDA","domain":"bdainc.com","url":"https://alion.io/company/bdainc","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":83,"open_postings":9,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":42,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Sales","role_family":"Sales","seniority":"head","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Atlanta, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":150000,"max":180000,"currency":"USD","period":"year","gross":null,"usd_annual":180000},"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-07-30T17:53:01Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-10-24T00:51:06Z","board_verified":true,"closed_at":null,"days_open":85,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":85},"description":"Most companies claim to have the best people. We say to them, \"Keep dreaming.\" Our people are second to none. They set us apart with their entrepreneurial spirit and ambition. They come to us from the likes of Amazon, Microsoft, Nordstrom, Starbucks and the sports world, bringing energy, bold ideas and a willingness to dive into the unfamiliar. It's our people that make BDA the top global Merchandise Agency to work for.\nLocation\nThis role requires candidates to live within a reasonable commuting distance of one of our BDA office locations: Woodinville, WA; Atlanta, GA; Austin, TX; Dallas, TX; Troy, MI; New York (Midtown Manhattan), NY; or Indianapolis, IN.\nThis position follows a hybrid schedule of four days onsite and one day remote each week. Relocation to or proximity to one of these office locations is required.\nPosition Summary\nAs a key member of the Sales Leadership Team, the Sales Director, Ecommerce Client Services plays a vital role in both the strategic direction and day-to-day leadership of assigned enterprise and client accounts. This role requires a dynamic leader who combines strong sales, ecommerce, and operational acumen with the ability to drive strategic growth, mentor high-performing teams, and build trusted long-term client and internal partnerships.\nThe Sales Director leads a team that may include, Account Managers, and Associate Account Managers, Program Managers and Associate Program Managers, while partnering closely with Ecommerce, Marketing, Merchandising, Technology, and Operations teams to deliver best-in-class digital commerce experiences.\nSuccess in this role requires a deep understanding of ecommerce strategy, online merchandising, customer experience, digital marketing, and performance analytics. The ideal candidate combines consultative sales leadership with strong commercial and operational expertise to help clients grow online engagement, increase conversion, maximize revenue, and strengthen brand loyalty.\nKey Responsibilities\nStrategic Leadership & Planning\nCollaborate with Sales, Program and Operational leadership to define account-specific growth strategies and align them with overall business objectives.\nLead strategic planning sessions with account teams to develop marketing, promotional, and brand engagement strategies for key clients.\nAnalyze financial performance, sales trends, and ecommerce KPIs to optimize account strategy and maximize business results.\nRepresent client needs within BDA and act as a key voice in Sales Leadership discussions, contributing to broader company planning and best practices.\nClient Relationship Management\nServe as the sales leadership point of contact for a portfolio of enterprise accounts, building long-term, trusted partnerships with clients.\nLead efforts to understand and address client priorities, KPIs, and brand compliance standards while proactively identifying opportunities for added value.\nLead Quarterly and Annual Business Reviews focused on business outcomes, ecommerce analytics, customer insights, and growth opportunities.\nMonitor Voice of Customer (VOC), Net Promoter Score (NPS), and client satisfaction metrics to continuously improve client experiences.\nTeam Leadership & Development\nLead, coach, and develop a high-performing sales and account management organization focused on consultative selling and ecommerce excellence.\nFoster a culture centered on customer success, accountability, innovation, and continuous improvement.\nOversee execution of large client projects and ensure alignment with internal resources, vendors, and compliance procedures.\nCollaborate with internal departments including Programs, Marketing, Merchandising, Sales Ops, and Finance to support seamless service delivery.\nProactively forecast resource needs and potential allocations within assigned sales team and internally.\nManage assigned P&L, budget targets, and OPEX controls to ensure both revenue growth and margin preservation.\nClient contract negotiation, content drafting, amendment/addendum drafting, execution management.\nEcommerce Performance & Operational Excellence\nPartner closely with Ecommerce, UX, Merchandising, Marketing, Technology, Sales Operations, and Finance teams to ensure successful execution of client portfolio.\nMonitor Salesforce CRM compliance, forecasting accuracy, pipeline health, and sales performance reporting.\nUse ecommerce reporting and business intelligence tools to identify trends and recommend optimization strategies.\nSupport business development efforts and assist with strategic pitches, program launches, and new client onboarding as needed.\n.\nBusiness Development & Innovation\nStay current on ecommerce technologies, digital marketing trends, online consumer behavior, personalization strategies, and emerging retail innovations.\nSupport strategic sales pursuits, enterprise pitches, and new client implementations.\nIdentify opportunities to introduce innovative ecommerce capabilities that improve customer experience and business performance.\nRepresent the voice of the customer in cross-functional planning and product development discussions.\nQualifications\nBachelor's degree in Business, Marketing, Ecommerce, Communications, or a related field.\n10+ years of experience in enterprise sales, ecommerce, digital commerce, strategic account management, or client services.\n5+ years of experience leading high-performing sales or client services teams.\nDemonstrated success managing enterprise ecommerce programs and driving measurable online business growth.\nStrong understanding of ecommerce platforms, online merchandising, digital customer experience, promotional marketing, and omnichannel commerce.\nExperience interpreting ecommerce analytics and translating performance data into growth strategies.\nAdvanced proficiency with Salesforce CRM and Microsoft Excel and PowerPoint.\nExceptional executive communication, presentation, negotiation, and relationship management skills.\nStrong financial acumen including forecasting, budgeting, pricing strategy, and margin management.\nAbility to manage multiple priorities in a fast-paced, client-focused environment.\nWillingness to travel approximately 50%.\nKey Competencies\nEcommerce strategy and digital commerce expertise\nStrategic and critical thinking with hands-on execution capability\nLeadership through collaboration and accountability\nClient-first mindset with a passion for brand building\nAnalytical, data-driven decision making\nCreative problem-solving and adaptability\nCompensation & Benefits\nWe are pleased to share the base salary range for this position is $150k to $180k. If you are hired at BDA, your compensation will be determined based on factors that may include geographic location, skills, education, and experience. In addition to these factors, we believe in the importance of pay equity and consider internal equity of our current team members as a part of any offer. In the spirit of pay transparency, the range listed is the full base salary range for the role and hiring at the top of the range would not be typical, in order to allow for future salary growth. The range listed is just one component of BDA’s total compensation and rewards programs, which includes: robust PTO; vacation, a paid volunteer day, holidays and summer Fridays, Benefits; medical, dental, vision, life, and AD&D insurance, 401k; tuition reimbursement, mental health and financial wellness programs and professional development opportunities including tuition reimbursement. Certain revenue-generating positions may be eligible for incentive compensation.\n#LI-LG1\n#LI-Onsite\nBDA is more than a workplace - it’s a family. For more than four decades we’ve promoted a vibrant and welcoming culture that not only accepts but demands you to be different. The quirky, the bold, the creative and the unique make up the foundation of a company that the most iconic brands in the world look to help tell their story through the power of merchandise.\nBDA Inc. is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by federal, state, or local law.\n\nConnect With Us! Not ready to apply? Connect with us for general consideration.\nFor more information:\nwww.bdainc.com\nFor information about BDA's privacy policy for job applicants click here.\nMust be 18 years or older to apply.","description_format":"text","description_chars":8523,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Equity","Growth opportunities","Professional development","Wellness"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"},{"name":"Texas","iso":null,"kind":"city"},{"name":"Michigan","iso":null,"kind":"city"},{"name":"Washington","iso":null,"kind":"city"},{"name":"New York","iso":null,"kind":"city"},{"name":"Indiana","iso":null,"kind":"city"},{"name":"Georgia","iso":null,"kind":"city"}],"hiring_excludes":[],"relocation_offered":true,"industries":["Commerce","Gifts, Party Supplies & Souvenirs","Digital Marketing"],"lifecycle":[{"event":"open","at":"2026-09-11T02:21:32Z"}],"visa":[],"liveness":{"score":18,"band":"cold","label":"Long shot","p_open":1,"p_active":0.66,"p_room":0.28,"age_days":84,"expected_fill_days":42,"reasons":["conf:3","win:tail","crowd:"],"computed_at":"2026-10-23T05:54:15Z"},"pay":{"stated_usd_annual":180000,"is_top_pay":false},"html_url":"https://alion.io/job/bdainc-sales-director-ecommerce-client-solutions","json_url":"https://alion.io/job/bdainc-sales-director-ecommerce-client-solutions.json","meta":{"generated_at":"2026-10-24T02:22:15Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3887,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":668847},"rest":"https://alion.io/mcp/rest/get_company?id=668847"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbdainc-sales-director-ecommerce-client-solutions"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbdainc-sales-director-ecommerce-client-solutions"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbdainc-sales-director-ecommerce-client-solutions"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bdainc-sales-director-ecommerce-client-solutions\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbdainc-sales-director-ecommerce-client-solutions"}]}