{"id":3254232,"url":"https://alion.io/job/bdo-australia-client-services-assistant","title":"Client Services Assistant","company":{"id":1878108,"name":"BDO Australia","domain":"bdo.com.au","url":"https://alion.io/company/bdo-com-au","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":78,"open_postings":15,"ghost_share":0,"stale_share":0.867,"repost_share":0,"time_to_fill_p50_days":42,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Perth, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":36000,"max_usd":74000,"period":"year","method":"role_country_seniority_unknown","sample_n":57},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-10-23T00:00:00Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-30T13:21:22Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"We’re BDO, a global professional services firm connected to local markets. Our people work together to provide specialist expertise, helping businesses achieve their goals.\nWe inspire others, to go further. We create together, to reach higher. We build trust, to lead purposefully.\nWhether you're building your future or starting your career with us, you won’t do it alone. From creating solutions for our clients to building careers for our people, we shape what matters, and that’s where you come in.\nAbout the Role\nJoin our Business Services team as a Client Services Assistant and play a pivotal role in supporting our Partners and wider team, ensuring the seamless delivery of administrative, operational and client service activities.\nKey Responsibilities\nProvide administrative support to the multiple Partners, Directors, Managers, Senior Executive Assistant, and the wider Business Services team, taking ownership of allocated tasks through ServiceNow.\nManage correspondence, diaries, meetings and competing priorities to support effective workflow management.\nPrepare client engagement and onboarding documentation, reports, presentations and other business correspondence, ensuring accuracy and compliance with BDO standards.\nCoordinate client onboarding activities and maintain accurate records across CRM, document management and other internal systems for clients, engagements and opportunities.\nAssist with billing administration, expense claims, credit card reconciliations and disbursements.\nAssist with ATO lodgements, including tax returns, BAS and other forms as required.\nAssist with corporate secretarial work, including the preparation and lodgement of ASIC documentation.\nSupport the Senior Executive Assistant with coordinating travel, meetings, training sessions, service line meetings, internal events and other team activities.\nFormat and quality review client and internal documents in line with BDO standards.\nProvide support for staff onboarding and departures.\nRespond to client queries in a timely and professional manner, including answering and redirecting telephone calls and taking accurate messages.\nProcess incoming and outgoing mail and undertake general office administration duties as required.\nSupport the Senior Executive Assistant and Client Services Team with workflow coordination and day-to-day administration.\nMaintain client systems and identify opportunities to improve processes and drive efficiencies across systems and administrative workflows.\nAbout You\nPrevious experience in a Client Services/Administration, or similar role within a professional services or public practice environment.\nExceptional organisational skills with the ability to manage multiple priorities, deadlines and team.\nStrong attention to detail and commitment to delivering high-quality work.\nExcellent communication and stakeholder management skills.\nProactive, professional and client-focused approach.\nAdvanced Microsoft Office skills; experience with Service Now, Workday, Practice Ignition and/or CAS360 would be advantageous.\nWhy BDO?\nWorking for BDO you will be part of a growing and market leading professional services firm.\nOur national and global footprint provides our people with opportunities to work on interesting client engagements, across diverse industry sectors and services.\nOur open and collaborative culture ensures access to Partners and professional mentors, to guide and accelerate your professional career, across a wide array of career pathways.\nWe provide our people with various health and wellbeing, social, financial, and professional development benefits to help realise what’s possible.\nParticipate in fitness challenges or take advantage of exclusive discounts to corporate health insurance, gym memberships and wellness facilities via our BWell program. Access benefits such as travel perks, retail discounts, employee referral rewards, study, and professional development support.\nOur leave options cater to the unique needs of our people; and include enhanced family support, cultural and religious leave, and options to purchase additional leave. You can also give back and get involved in community initiatives via our BCaring program.\nWith a strong focus on learning and growth, we provide on the job training and formal development programs to help you succeed in your role and develop your skills and experience.\nOur inclusive culture is underpinned by our core values (One, Bold, Human, Heart and Strive).\nWe are proud to be recognised as an Inclusive Employer for 2025-2026 by Diversity Council of Australia and a 2026-2028 Employer Committed to Gender Equality by the Workplace Gender Equality Agency (WGEA).\nBDO is committed to inclusive and accessible recruitment practices. 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