{"id":3612888,"url":"https://alion.io/job/be-in-it-call-centre-operator-germanfrench","title":"Call Centre Operator (German+French)","company":{"id":1909,"name":"Be in IT","domain":"beinit.pl","url":"https://alion.io/company/be-in-it","size_band":"11-50","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Traffit","truth_index":{"grade":"A","score":88,"open_postings":3,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":15,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Warsaw, Poland"],"countries":["PL"],"hiring_countries":["PL"],"hiring_countries_total":1,"salary":{"min":65,"max":85,"currency":"PLN","period":"hour","gross":false,"usd_annual":44000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-11-02T14:49:22Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-03T09:43:21Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Be in IT specializes in end-to-end IT recruitment for both Polish and international companies. We help our clients attract top professionals across software development, AI, data, cloud, cybersecurity, ERP, CRM, and IT management. Our approach is built on strong technical understanding, transparent communication, and long-term partnerships, enabling us to effectively match candidates with our clients' business needs and project requirements.\nWe are currently looking for a: Call Centre Operator (German+French).\nResponsibilities\n Fluency in German and French (both written and spoken).\nStrong communication and interpersonal skills, with confidence in communicating with customers and stakeholders by phone and email.\nAbility to work effectively in a multicultural and international environment.\nGood working knowledge of Microsoft Office, particularly Outlook and Excel.\nProactive attitude, adaptability, strong organizational skills, and attention to detail.\nWillingness to learn new systems and processes and contribute to a collaborative team.\nEnglish language proficiency at B2 or C1 level - enabling fluent communication in an international environment.\nAvailability ASAP is preferred; a maximum 1-month notice period effective at the end of the month is acceptable.\nNice to Have:Previous experience in customer-facing, administrative, business support, or finance-related roles.\nInterest in working within the financial sector. \n\nRequirements\nLong-term cooperation with a leading international consulting company providing IT services to large and medium-sized businesses across various sectors, including automotive, healthcare, finance, banking, and manufacturing. \nCommunicate with customers and internal stakeholders via phone and email in daily operations.\nBuild and maintain professional relationships with customers and colleagues across different international markets.\nSupport day-to-day business operations and related administrative activities.\nEnsure compliance with internal policies, procedures, and data protection requirements.\nEscalate complex issues when appropriate and support continuous process improvement.\nBenefits\nLong-term cooperation with a remuneration of 65 - 85 PLN net/hour + VAT (B2B).\nSupport with setting up and running a sole proprietorship for candidates without prior B2B experience.\nA streamlined recruitment process consisting of two online interviews with hiring managers (each lasting up to one hour).\nFully remote cooperation within Poland.\nBenefits including private healthcare and a Multisport card.\nModern work equipment provided by the company, including all required software and full configuration.","description_format":"text","description_chars":2656,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"French","level":"Advanced (C1)","optional":false},{"language":"German","level":"Advanced (C1)","optional":false},{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Poland","iso":"PL","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Financial Services"],"lifecycle":[{"event":"open","at":"2026-11-02T15:05:36Z"}],"visa":[],"liveness":{"score":54,"band":"ok","label":"Likely open","p_open":1,"p_active":0.542,"p_room":1,"age_days":0,"expected_fill_days":15,"reasons":["conf:1","agency","velocity","win:early"],"computed_at":"2026-11-03T05:54:40Z"},"pay":{"stated_usd_annual":44000,"is_top_pay":false},"html_url":"https://alion.io/job/be-in-it-call-centre-operator-germanfrench","json_url":"https://alion.io/job/be-in-it-call-centre-operator-germanfrench.json","meta":{"generated_at":"2026-11-03T11:47:47Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16098,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1909},"rest":"https://alion.io/mcp/rest/get_company?id=1909"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbe-in-it-call-centre-operator-germanfrench"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbe-in-it-call-centre-operator-germanfrench"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbe-in-it-call-centre-operator-germanfrench"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/be-in-it-call-centre-operator-germanfrench\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbe-in-it-call-centre-operator-germanfrench"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3612888}},{"tool":"search_jobs","arguments":{"company":"beinit.pl","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3612888},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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