{"id":2602996,"url":"https://alion.io/job/be-one-homes-supervisor","title":"Supervisor","company":{"id":2599062,"name":"Be One Homes","domain":"beonehomes.com","url":"https://alion.io/company/beonehomes","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iTrent","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Riverside, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":67000,"max_usd":156000,"period":"year","method":"role_country_seniority_unknown","sample_n":15150},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-15T08:43:10Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-27T19:53:16Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"Join our team as a Supervisor\nWe're looking for a motivated, organised and customer-focused individual to join our Damp & Condensation Team as a Supervisor. You'll play a key role in ensuring the effective delivery of housing repairs and maintenance services by leading operatives, coordinating workloads and maintaining high standards of quality, safety and customer service.\nThis is an excellent opportunity to make a real difference by helping us provide safe, quality homes for our customers while supporting a high-performing team to deliver essential repair services.\nKey Responsibilities\nLead and manage a team of operatives to ensure services are delivered efficiently and effectively.\nPlan and allocate work to maximise productivity and service performance.\nCarry out quality checks and monitor completed works to ensure standards are met.\nLiaise with customers regarding repairs, site arrangements, complaints and service issues.\nWork closely with colleagues, contractors and stakeholders to achieve service delivery targets.\nConduct risk assessments and ensure compliance with Health & Safety requirements.\nMaintain accurate operational and performance information and reports.\nSupport continuous improvement initiatives and contribute to the development of policies, procedures and systems.\nDeliver toolbox talks and promote safe working practices across the team.\nManage matters relating to employee wellbeing, attendance and performance.\nPromote Equality, Diversity and Inclusion in all decision-making and interactions.\nIdentify and report Health & Safety concerns and share learning opportunities across the service.\nWhat you'll need to succeed\nEssential\nAbility to plan, lead and manage an operational team.\nStrong communication skills, both verbal and written.\nExcellent customer service skills and the ability to build positive relationships with customers, colleagues and stakeholders.\nStrong organisational skills, with the ability to prioritise workloads and meet deadlines.\nAbility to perform effectively under pressure.\nGood digital skills, including Microsoft 365 applications.\nGood IT skills and experience using a range of business systems.\nCommitment to Equality, Diversity and Inclusion.\nFull UK driving licence.\nCommitment to continued professional development.\nDesirable\nPrevious line management experience.\nExperience working within a repairs and maintenance environment.\nKnowledge of the building industry and Health & Safety legislation.\nHousing sector knowledge.\nA solution-focused approach to problem solving.\nUnderstanding of value for money principles and service performance.\nHealth & Safety awareness.\nWhat we offer\nCompetitive salary and benefits package\nGenerous annual leave entitlement\nPension scheme\nLearning and development opportunities\nEmployee wellbeing support\nA supportive and inclusive working environment\nOpportunities to develop your leadership skills and career\nMeaningful work that helps improve homes and communities\nApplying Instructions\nIf you are interested in this role, please click'Apply Online' to upload your CV and supporting statement.\nIn your supporting statement, please provide examples demonstrating how you meet the essential and desirable criteria outlined in the Role Profile and Person Specification. Shortlisting decisions will be based on this information.\nWe welcome applications from people of all backgrounds and experiences. If you sharour values and are passionate about delivering excellent customer service, we'd love to hear from you.\nAs a Disability Confident employer, we are committed to providing reasonable adjustments throughout the recruitment process and employment. Please let us know if there is any support we can provide.\nReady to play your part? 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