{"id":1225676,"url":"https://alion.io/job/bean-hr-consulting-servicenow-developer-csmspm","title":"Servicenow Developer- CSM/SPM","company":{"id":3798336,"name":"Bean HR Consulting","domain":"beanhr.com","url":"https://alion.io/company/bean-hr-consulting","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Gurgaon, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":1500000,"max":2500000,"currency":"INR","period":"year","gross":true,"usd_annual":26205},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Rest API","optional":false},{"name":"ServiceNow","optional":false},{"name":"SOAP","optional":false},{"name":"SoapUI","optional":false}],"status":"live","first_seen_at":"2026-09-17T07:57:05Z","employer_posted_date":null,"last_verified_at":"2026-09-17T07:57:05Z","board_verified":false,"closed_at":null,"days_open":14,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":14},"description":"Senior Developer - CSM/SPM\nWork Location: Gurgaon\nExperience: 5–8 Years (Mid to Senior Level)\n\nJob Description\nWe are looking for a skilled ServiceNow Service Owner with strong hands-on experience in SPM (Strategic Portfolio Management) or Customer Service Management (CSM) to support enterprise-level implementations. The role involves process understanding and cross-functional team collaboration to deliver optimized ServiceNow CSM solution aligned with client needs.\n\nKey Responsibilities\nMust Have:\nDevelop and implement solutions on the ServiceNow platform, specifically within SPM/CSM module.\nDevelop Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, and other scripting tools.\nWrite server-side and client-side scripts for CSM applications and enhancements.\nDesign and build integrations with third-party systems using REST and SOAP APIs including transforming data and building inbound/outbound interfaces.\nCollaborate with stakeholders to gather requirements and translate them into technical solutions.\nConduct code reviews, troubleshooting issues, and implement best practices for secure and scalable development.\nProficiency in building automation using Flow Designer and Integration Hub.\n\nSkills\nServiceNow, SPM, Software portfolio management, Customer Service, User Interface (UI) Design, Business rules, Client Servicing, Script Writing, RESTful APIs, SoapUI","description_format":"text","description_chars":1398,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-25T13:06:44Z"}],"liveness":{"score":70,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.781,"p_room":0.9,"age_days":13,"expected_fill_days":24,"reasons":["seen:13","velocity","win:mid"],"computed_at":"2026-10-01T05:45:00Z"},"pay":{"stated_usd_annual":26205,"is_top_pay":false},"html_url":"https://alion.io/job/bean-hr-consulting-servicenow-developer-csmspm","json_url":"https://alion.io/job/bean-hr-consulting-servicenow-developer-csmspm.json","meta":{"generated_at":"2026-10-02T02:22:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3167,"day_limit":5000,"remaining_today":1833,"minute_limit":60,"resets_at":"2026-10-03T00:00:00Z"}}}