{"id":3571524,"url":"https://alion.io/job/bears-smokehouse-bbq-assistant-restaurant-manager-2","title":"Assistant Restaurant Manager","company":{"id":2187022,"name":"Bear's Smokehouse BBQ","domain":"bearsbbq.com","url":"https://alion.io/company/bearsbbq","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":{"grade":"D","score":50,"open_postings":12,"ghost_share":0.833,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":"junior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Asheville, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":65000,"max":70000,"currency":"USD","period":"year","gross":null,"usd_annual":70000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-10-31T17:31:37Z","employer_posted_date":"2026-10-31","last_verified_at":"2026-11-05T16:03:37Z","board_verified":false,"closed_at":"2026-11-05T16:03:37Z","days_open":4,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":4},"description":"JOB SUMMARY\nThe Assistant Manager is dedicated to delivering an exceptional dining experience for every guest. This role supports the GM & AGM by overseeing the hiring, training, and supervision of hourly staff, ensuring they meet both customer service and sales objectives. Core responsibilities include leading pre-shift meetings, preparing end-of-shift reports, managing cash handling, optimizing daily labor schedules, and phasing shifts to align with sales targets. The Assistant Manager also evaluates and addresses employee performance, collaborates with the event team to execute special events, and ensures full compliance with Department of Labor regulations, company standards, local health and safety codes, and any additional assigned duties.\n__________________________________________________________________________________________________\nPRIMARY RESPONSIBILITIES\nTask Delegation & Oversight: Assign key restaurant functions and tasks to hourly staff while maintaining oversight to ensure timely and successful completion.\n\nProfitability Management: Manage Profit and Loss (P&L) by enforcing cash control, security protocols, inventory management, labor optimization, and waste reduction. Take corrective actions as needed.\n\nFinancial Administration:\nAssist in verifying and approving Daily Sales Summaries (DSS) within the accounting platform, including analyzing and explaining discounts, voids, and charitable donations.\n\nSupport inventory management, vendor orders, and invoice entry into the accounting system.\n\nFacility & Equipment Maintenance: Ensure facilities and equipment are well-maintained, assisting in scheduling routine service calls and arranging timely repairs as needed.\n\nPolicy Enforcement & Improvement:Uphold existing company policies and procedures while identifying and suggesting corrective action plans for areas requiring improvement.\n\nRegulatory Compliance: Ensure compliance with food safety, cleanliness, liquor purchasing and service, and security policies, exceeding local regulatory standards.\n\nCleanliness & Appearance: Maintain restaurant cleanliness and general appearance through daily inspections and hold staff accountable for meeting company standards. Conduct building walkthroughs with GM, AGM, & Operations Team as needed.\n\nOperational Coordination:\nCollaborate with management to oversee Restaurant operations, focusing on labor targets, food and liquor costs, guest satisfaction, and event execution.\n\nPerform hands-on work as necessary to address business needs, train staff, and model appropriate behaviors and company standards.\n\nStaff Recruitment & Development:\nAssist in recruiting, interviewing, hiring, onboarding, and training staff to meet performance and customer service standards. Ensure hiring paperwork and required training are completed.\n\nWork with the General Manager to identify and develop high-performing staff members who can contribute to Bear’s long-term success.\n\nPerformance Management:\nAssist in assessing staff performance and conducting formal and informal reviews for Shift Leads.\n\nManage staff performance, providing motivation and training to enhance team performance and operational excellence.\n\nAdminister disciplinary actions as needed, consulting the General Manager when appropriate, and ensuring compliance with labor laws. Immediately report incidents of harassment, escalated discipline, or terminations to the General Manager and Assistant General Manager\n\nHuman Resources Functions:\nAssist in overseeing onboarding, staff training (e.g., ServSafe, TIPS), weekly scheduling, payroll accuracy, and documentation of attendance, performance, and disciplinary actions.\n\nGuest Satisfaction:\nMonitor and coach staff interactions with guests, ensuring exceptional service delivery.\n\nAudit food and beverage quality to meet company standards in terms of portion and quality.\n\nEngage with guests to gather feedback, build relationships, and address service concerns promptly.\n\nMarketing & Community Engagement:\nCollaborate with the management team to support and implement marketing initiatives to drive sales growth.\n\nActively participate in community engagement efforts and represent Bear’s brand at promotional events.\n\nOther Duties:Perform additional responsibilities as assigned by District staff or Ownership, based on the needs of the business.\n\n__________________________________________________________________________________________________\nOTHER RESPONSIBILITIES\nAdhere to the restaurant’s operational calendar to ensure completion of all required tasks in accordance with company deadlines.\n\nAssist in the documentation of all workflows, processes, and procedures related to restaurant operations.\n\n__________________________________________________________________________________________________\nWORK SCHEDULE\nThe Assistant Manager’s schedule is determined by the needs of the business and is adjusted weekly to accommodate peak business hours, upcoming high volume days and other events requiring the position’s presence. The position averages 45-55 hours per week, depending on workload. Flexibility is essential, as evening, weekend, and holiday availability will be required to work in the restaurant, meet with staff, complete projects and/or meet deadlines, and address urgent operational matters, sometimes on short notice. Emergency coverage of staff and adjusting schedule to meet last minute needs or unforeseen circumstances is required. This position must also be flexible to field calls during off-shift hours from staff and managers in need of immediate guidance or decisions. Additionally, the role involves participation in large company events outside of regular operation hours, contributing to \"all hands on deck\" efforts to ensure successful execution. This position requires full-time onsite presence. Remote work options are not available for this role.\n__________________________________________________________________________________________________\nSKILLS REQUIRED\nHigh School Diploma or equivalent. Bachelor Degree in Hospitality, Tourism, Culinary, Business Administration or related field preferred\n\n1-3 years management experience preferably in the Hospitality/Restaurant field.\n\nStrong knowledge of federal, state, and local health and labor laws and regulations.\n\nExcellent communication and interpersonal skills, with the ability to foster strong relationships with employees and managers at all levels\n\nProven ability to train, develop, and supervise staff, and collaborate with other managers to ensure smooth daily operations.\n\nCapacity to delegate tasks effectively while maintaining accountability for outcomes.\n\nExperience in performance evaluation and providing constructive feedback to team members.\n\nAbility to foster a positive and collaborative work environment, promoting teamwork and employee engagement.\n\nSkilled in conflict resolution and handling personnel issues with professionalism and discretion\n\nExcellent organizational and time management skills with the ability to work independently, prioritize multiple tasks, and thrive in a fast-paced, dynamic environment.\n\nDemonstrated ability to handle confidential information with the highest level of discretion and professionalism.\n\nProficient in computer skills, with a demonstrated ability to learn new software applications quickly.\n\nProficiency in accounting software, POS systems, and data analysis tools..\n\nStrong analytical and problem-solving skills, with attention to detail and accuracy and the ability to address issues effectively and efficiently.\n\nExceptional verbal and written communication skills.\n\nStrong catering/to-go and events background preferred\n\nExperience in managing beer, wine and liquor and knowledge of state and local liquor lawspreferred.\n\nKnowledge of financial statements; including P&L, labor reports, cost of goods, sales & product mix, etc\n\n__________________________________________________________________________________________________\nCERTIFICATIONS/TRAINING REQUIRED\nSuccessful completion of company training program, including mandatory sexual harassment training within 8 weeks of start date.\n\nServSafe certification - must have or obtain within 8 weeks of start date and maintain certification throughout the course of employment.\n\nTIPS alcohol certification - must have or obtain within 8 weeks of start date and maintain certification throughout the course of employment.\n\nReliable transportation to report to work in accordance with a rotating weekly schedule.\n\n__________________________________________________________________________________________________\nPHYSICAL REQUIREMENTS\nAbility to stand, walk, and remain on your feet for extended periods (up to 8+ hours) during events.\n\nCapacity to perform repetitive tasks, such as serving food and beverages or clearing tables, throughout the shift.\n\nAbility to lift, carry, and transport items weighing up to 50 pounds, such as food, trays, tables, chairs, and other equipment.\n\nFrequent use of hands and fingers is required for various tasks essential to restaurant operations, such as handling knives, operating a combi oven, and other related duties.\n\nComfortable maneuvering and carrying heavy trays of food and beverages safely.\n\nFrequent bending, stooping, and reaching to set up and clear tables, arrange event spaces, and access supplies or equipment.\n\nStrong hand-eye coordination for carrying trays, and serving guests efficiently and safely.\n\nAbility to navigate crowded or confined spaces quickly and efficiently without disrupting guests or the event flow.\n\nComfortable working indoors or outdoors in various weather conditions, depending on the event location.\n\nAbility to adapt to fluctuating temperatures in kitchens, serving areas, or outdoor venues.\n\nAbility to maintain clear and professional communication while performing physical tasks, ensuring guest needs are met promptly.\n\nSharp hearing acuity to communicate and respond effectively in loud environments with significant background noise, typical of restaurant and event settings.\n\nWithstand exposure to possible food allergens including but not limited to; meats, fish, nuts, dairy, and oils.\n\nWithstand exposure to and work with cleaning chemicals.\n\nDisclaimer: The above statements are intended to describe the general nature and level of work being performed by the\nindividuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of individuals in this position. 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