{"id":1833537,"url":"https://alion.io/job/beaumont-tiles-customer-service-coordinator-2","title":"Customer Service Coordinator","company":{"id":2209894,"name":"Beaumont Tiles","domain":"beaumont-tiles.com.au","url":"https://alion.io/company/beaumont-tiles","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ELMO","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":49000,"max_usd":83000,"period":"year","method":"role_country_seniority_unknown","sample_n":138},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-29T00:00:00Z","employer_posted_date":"2026-10-04","last_verified_at":"2026-10-25T21:25:59Z","board_verified":true,"closed_at":null,"days_open":27,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":27},"description":"BEAUMONTS - Be part of the team helping customers bring dream spaces to life!\nJoin the tile industry leader within the Bunnings/Wesfarmers group\nCollaborative national team - join the experts in delivering exceptional outcomes for our customers!\nAttractive salary + Incentive bonuses +Exclusive employee discounts\nWork from home 1 day per week!\nABOUT US…\nBeaumont Tiles is Australia’s leading retailer in tiles, hard flooring, and bathroomware, with over 110 stores nationwide. As an innovative market leader, we source the latest trends and products from around the globe to inspire dream spaces for homes and businesses. Our network of company-owned and franchised stores proudly services trade professionals, home builders, renovators, and the commercial sector. Backed by the Wesfarmers/Bunnings Group, we’re committed to growth, quality, and exceptional customer experiences.\nAt Beaumont Tiles, we believe success starts with people. We foster a culture of belonging, inclusivity, and respect, reflecting the diversity of the communities we serve. We value individuality and encourage our team members to explore their passions, develop their skills, and achieve their full potential in a supportive environment.\nWHY JOIN US?\nBe part of a company creating dream spaces for customers\nAttractive remuneration package\nEmployee Assistance Program (EAP)\nOngoing training and development opportunities\nExclusive employee discounts\nJoin the tile industry leader within the Wesfarmers/Bunnings Group\nDynamic, supportive, and successful teams\nTHE ROLE...\nWe are looking for a skilled Customer Service Coordinator to join our Residential Sales team. Based in our state office in Rochedale, you will serve as a point of contact for clients with queries about products, orders & deliveries and provide support for internal sales representatives.\nOur ideal candidate is goal-oriented and has a deep knowledge and passion for providing outstanding client experience. If you have exceptional organisational skills and draw energy from being part of a dynamic team, we would like to meet you.\nKEY RESPONSIBILITIES OF THE ROLE...\nLiaising directly with Builders over phone & email\nSupporting the sales force with general administrative duties to help reach the team’s objectives\nKeep accurate client and job records\nData entry and database maintenance\nRelationship management with both customers and suppliers\nMaintain internal team relationships\nOrder management - maintaining accurate delivery dates and stock allocations\nLiaising with internal divisions such as procurement, warehousing and logistics teams to ensure projects run smoothly\nProblem-solving any on-site issues that may arise and achieving timely resolutions","description_format":"text","description_chars":2712,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Delivery","TV Production"],"lifecycle":[{"event":"open","at":"2026-10-04T12:48:11Z"}],"visa":[],"liveness":{"score":55,"band":"ok","label":"Likely open","p_open":1,"p_active":0.731,"p_room":0.75,"age_days":26,"expected_fill_days":35,"reasons":["conf:3","win:late"],"computed_at":"2026-10-25T05:49:26Z"},"pay":null,"html_url":"https://alion.io/job/beaumont-tiles-customer-service-coordinator-2","json_url":"https://alion.io/job/beaumont-tiles-customer-service-coordinator-2.json","meta":{"generated_at":"2026-10-26T00:10:31Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":143,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2209894},"rest":"https://alion.io/mcp/rest/get_company?id=2209894"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbeaumont-tiles-customer-service-coordinator-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbeaumont-tiles-customer-service-coordinator-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbeaumont-tiles-customer-service-coordinator-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/beaumont-tiles-customer-service-coordinator-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbeaumont-tiles-customer-service-coordinator-2"}]}