{"id":733212,"url":"https://alion.io/job/beegreen-landscape-supply-customer-service-representative","title":"Landscape Supply Customer Service Representative","company":{"id":669663,"name":"Bee Green","domain":"beegreen.green","url":"https://alion.io/company/beegreen","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Oakland, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":22,"max":24,"currency":"USD","period":"hour","gross":null,"usd_annual":48000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2025-06-19T18:58:45Z","employer_posted_date":"2025-06-19","last_verified_at":"2026-11-15T04:14:39Z","board_verified":true,"closed_at":null,"days_open":513,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":512},"description":"The Position\nWe are seeking a dependable and service-oriented Inside Customer Service Representative to join our team in our busy landscape supply store. This position plays a key role in supporting daily operations by assisting customers in person, over the phone, and through email. The ideal candidate will demonstrate strong communication skills, attention to detail, and the ability to manage multiple responsibilities in a fast-paced retail environment.\nSuccess in this position requires the ability to learn about landscaping materials, such as soil, rock, mulch, hardscape installation and irrigation supplies, and to clearly communicate that information to customers to support their purchasing decisions. As the first point of contact for many of our customers, this role requires professionalism, accuracy, and a commitment to delivering an excellent customer experience. If you are organized, adaptable, and dedicated to quality service, we encourage you to apply.\nWhat You'll Be Doing\nUse our point-of-sale software (Epicor BizTrack) to enter orders, take payments, and have a strong attention to detail to make sure everything is accurate.\nAnswer incoming calls with a positive, professional tone, and make sure every customer feels taken care of.\nWalk customers through their orders, helping them select the right products for their job.\nScheduling deliveries\nWalk customers through every step of the sales process, ensuring they are succeeding whether they are selling bulk material for pick up, to building detailed quotes for an entire backyard re-design.\nLearning about the products and services we offer, and able to provide useful information to our customers, including the following product lines: Hardscapes, Sod, Artificial Turf, Irrigation & Drainage,\nRestock shelving and maintain a presentable store appearance.\nRequirements\nAt least 18 and legally eligible to work in the U.S.\nYou’re a great communicator-both in-person, on the phone, and through written communication-and you genuinely enjoy helping people.\nProficient with computers, and basic software applications (such as our point-of-sale software and Google Office Suite)\nProficient with basic math and geometry calculations, and comfortable converting between units of measure, as well as calculating volume, area, and other product-related measurements.\nDetail-oriented and reliable. You double-check your work and show up on time, every time.\nSelf-motivated and can take initiative without needing constant direction.\nAble to lift up to 25 lbs occasionally and comfortable working on your feet all day in a busy retail setting.\nWorks well in a fast-paced team environment and can switch gears easily, while still delivering top-notch service","description_format":"text","description_chars":2730,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Waste Management"],"lifecycle":[{"event":"open","at":"2026-09-11T10:21:42Z"}],"visa":[],"liveness":{"score":4,"band":"cold","label":"Long shot","p_open":1,"p_active":0.142,"p_room":0.28,"age_days":513,"expected_fill_days":24,"reasons":["conf:3","win:tail","crowd:"],"computed_at":"2026-11-15T07:52:55Z"},"pay":{"stated_usd_annual":48000,"is_top_pay":false},"html_url":"https://alion.io/job/beegreen-landscape-supply-customer-service-representative","json_url":"https://alion.io/job/beegreen-landscape-supply-customer-service-representative.json","meta":{"generated_at":"2026-11-15T12:06:17Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1834,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":669663},"rest":"https://alion.io/mcp/rest/get_company?id=669663"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbeegreen-landscape-supply-customer-service-representative"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbeegreen-landscape-supply-customer-service-representative"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbeegreen-landscape-supply-customer-service-representative"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/beegreen-landscape-supply-customer-service-representative\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbeegreen-landscape-supply-customer-service-representative"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":733212}},{"tool":"search_jobs","arguments":{"company":"beegreen.green","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":733212},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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