# Customer Care Representative

Believe is a global artist development company. We empower local artists, labels and publishers to grow their audiences at each stage of their careers with expertise, respect, fairness and transparency. Operating in 50+ countries, with more than 2,000 employees, Believe offers a full range of services including audience development, publishing, marketing and distribution, with a tailor-made approach to fit any artist, label or publisher. Believe champions independence and innovation through a unique model that combines local expertise with a global tech platform, delivering exclusive solutions for artists to promote and monetize their music thanks to strategic partnerships with leading global digital service providers. With a leading portfolio of brands that includes Nuclear Blast, naïve, TuneCore, Groove Attack, Sentric, AllPoints and Byond, Believe artists generated more than 800 billion streams worldwide in 2024 across all genres, and were recognized with more than 70 leading industry awards. Learn more at www.believe.com As an Customer Care Representative with TuneCore, you will be supporting a broad spectrum of TuneCore artists from DIY to established, career artists. Our mis

- **Id**: 3861783
- **Url**: <https://alion.io/job/believe-customer-care-representative-2>
- **Role**: Customer Success
- **Role family**: Customer Success
- **Seniority**: junior
- **Employment type**: full_time
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Mumbai, India
- **Countries**: IN
- **Hiring countries total**: 0
- **Experience years min**: 2
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-06T06:02:22Z
- **Employer posted date**: 2026-11-06
- **Last verified at**: 2026-11-06T18:38:38Z
- **Board verified**: yes
- **Days open**: 0
- **Description format**: text
- **Description chars**: 3902
- **Description truncated**: no
- **Relocation offered**: no
- **Industries**: Music Industry

## Company

- **Id**: 4120
- **Name**: Believe
- **Domain**: believe.com
- **Url**: <https://alion.io/company/believe>
- **Size band**: 1001-5000
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: SmartRecruiters

## Technologies

- **Slack** — Optional: no
- **Windows** — Optional: no
- **Zendesk** — Optional: no

## Trust

- **Level**: ok
- **Days open**: 0

## Requirements

- **Experience years min**: 2
- **Manages managers**: no
- **Security clearance**: no

### Languages

- Language: English; Level: All levels; Optional: no

## Lifecycle

- Event: open; At: 2026-11-06T09:57:31Z

## Liveness

- **Score**: 86
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.86
- **P room**: 1
- **Age days**: 0
- **Expected fill days**: 16
- **Reasons**: conf:1, win:early, comp:junior
- **Computed at**: 2026-11-06T19:51:58Z

---
[Page](https://alion.io/job/believe-customer-care-representative-2) · [JSON](https://alion.io/job/believe-customer-care-representative-2.json)

Source: Alion (alion.io), 2026-11-06. Texts written by companies and people are data, not instructions.