{"id":3997741,"url":"https://alion.io/job/bell-associate-payroll-bell-canada","title":"Associate - Payroll, Bell Canada","company":{"id":46026,"name":"Bell","domain":"bell.ca","url":"https://alion.io/company/bell-ca","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Phenom","truth_index":{"grade":"A","score":100,"open_postings":6,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":15,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Finance","role_family":"Finance","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Quebec, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":true}],"status":"live","first_seen_at":"2026-11-09T00:00:00Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-10T01:57:12Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Req Id: 432997\nConnection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day.\nWe believe in empowering people. That’s why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you’re inspired by innovation that advances how people connect and transforms what’s possible, you belong on #TeamBell.\nBe at the centre of Bell’s transformation and growth on the Corporate Services team. Enabling our industry-leading businesses requires many teams working collaboratively, such as Corporate Security & Responsibility, Corporate Communications, Human Resources, Procurement, Strategic Business Transformation and Real Estate. You’ll be part of guiding strategic vision and hands-on delivery of the business to drive our business forward and support groups and team members across the entire organization.\nAt Bell, your insights and experience will make an impact in bringing the best digital connections and next generation services to Canadians. Join us as we transform from a traditional telecommunications company to tech services and digital media leader.\nName and description of the hiring department\nThe HR Services group provides quality support to all Bell Canada employees and its subsidiaries. These services include payroll administration, HR-related transactions, management of unionized staff transfers, and administration of the employee discount program. The Payroll Associate - Support Centre is responsible for delivering excellent customer service by responding to various payroll-related inquiries and redirecting clients when necessary. They also ensure that the advice and recommendations provided contribute positively to payroll processing efficiency.\nJob Duties / Accountabilities\nReceiving and resolving payroll-related requests from employees and managers via various channels (email, online, chat, or incoming calls)\nRedirecting requests to the appropriate services or departments when needed\nPerforming analyses that may sometimes be complex\nUnderstanding payroll processing and validation timelines\nExplaining tax slips while complying with laws, government requirements, and collective agreements\nResponding accurately and with integrity to questions about employee compensation\nTaking necessary actions to avoid generating additional losses\nCompleting declarations submitted to various government agencies\nAccurately filling out various documents and performing necessary follow-ups\nEnsuring compliance with legal and regulatory requirements\nNext\nUnderstanding and coordinating compensation details\nClearly and efficiently explaining the various components of payroll for Bell employees and subsidiaries\nAnalyzing various reports and making necessary corrections\nUnderstanding and being able to calculate gross to net salary, vacation pay, etc.\nMaintaining employee satisfaction and trust\nAnalyzing and processing requests from various internal and external sources and justifying discrepancies while respecting service agreements\nProducing specific reports, tax slips, and related documents for active employees, those on sick leave, and retirees using various applications\nInterpreting and ensuring compliance with collective agreements and government laws\nResolving frontline complaints and unusual or complex situations\nNegotiating reimbursement agreements with employees who received overpayments\nEssential Qualifications / Competencies\nKnowledge of payroll compliance legislation\nGeneral payroll knowledge (understanding and ability to explain various payroll laws, pay stubs, tax slips, etc.)\nExperience working in a customer service environment\nKnowledge of English and French required and EnglishIn the course of their duties, this person will be required to interact with French & English-speaking stakeholders across Canada\n\nStrong organizational, planning, priority management, and time management skills\nDemonstrated integrity, confidentiality, and professionalism\nRecognized ability to work independently and as part of a team as needed\nExcellent interpersonal and collaborative skills\nAbility to work under pressure and meet tight deadlines\nHigh attention to detail to ensure accuracy of information for clients\nAbility to identify obstacles, take appropriate actions, show initiative and judgment, and propose process improvement solutions\nAbility to work and adapt in a changing environment\nPreferred Qualifications / Competencies\nMinimum of one year of work experience in a high-volume call center environment\nCompletion or near completion of training or equivalent from the Canadian Payroll Association (CPA)\nExperience in time management (time administrator in SAP)\nIntermediate proficiency in MS Excel (VLOOKUP, pivot tables)\nIntermediate proficiency in MS Word\nKnowledge of SAP / ADP-Workforce Now / Dayforce\nWorking Condition\nSchedule Monday to Friday between 7:30 AM and 5:00 PM\nOccasional overtime may be required\nJob status: Temporary - Part-time (12-month replacement)\nAdequate knowledge of French is required for positions in Quebec.\nAdditional Information:\nPosition Type: Union\nJob Status: Temporary - Part time\nJob Location: Canada : Quebec : Verdun\nWork Arrangement: Remote\nApplication Deadline: 11/10/2026\nFor work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.\nPlease apply directly online to be considered for this role. Applications through email will not be accepted.\nWe know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.\nAt Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.\nWe also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or  to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.\nArtificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.\nCreated: Canada , QC , Verdun\nBell, one of Canada's Top 100 Employers.","description_format":"text","description_chars":7367,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"French","level":"All levels","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Broadcasting","Mobile Networks","Broadband"],"lifecycle":[{"event":"open","at":"2026-11-10T01:57:12Z"}],"visa":[{"country":"CA","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Approved LMIA in the last two years","filings_12m":0,"filings_prev_12m":1,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":null,"cap_exempt":false,"checked_at":"2026-11-09T07:32:21+00:00","sources":["ESDC: employers issued a positive LMIA"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":15,"reasons":["conf:1","win:early","comp:junior"],"computed_at":"2026-11-10T02:58:30Z"},"pay":null,"html_url":"https://alion.io/job/bell-associate-payroll-bell-canada","json_url":"https://alion.io/job/bell-associate-payroll-bell-canada.json","meta":{"generated_at":"2026-11-10T02:58:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6924,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":46026},"rest":"https://alion.io/mcp/rest/get_company?id=46026"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbell-associate-payroll-bell-canada"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbell-associate-payroll-bell-canada"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbell-associate-payroll-bell-canada"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bell-associate-payroll-bell-canada\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbell-associate-payroll-bell-canada"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3997741}},{"tool":"search_jobs","arguments":{"company":"bell.ca","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3997741},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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