{"id":3117815,"url":"https://alion.io/job/bell-bros-client-services-representative","title":"Client Services Representative","company":{"id":669465,"name":"Bell Bros","domain":"bellbros.com","url":"https://alion.io/company/bellbros","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sacramento, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":69000,"max_usd":153000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":648},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-22T20:57:25Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-26T11:47:19Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"About Bell Bros:\nAt Bell Brothers Plumbing, Heating & Air, we are your gateway to a rewarding career in HVAC and plumbing services! We are proud to be a leading provider of heating, ventilation, air conditioning, windows, and plumbing solutions, and we believe that our success is rooted in the dedicated and passionate team members who make it all possible. We offer a culture of excellence, professional growth and development, cutting-edge technology and tools, a strong team environment, and competitive compensation and benefits.\nBell Brothers is looking for a dedicated Customer Service Representative to join our team. We’re committed to providing excellent HVAC and plumbing services, and we need team members who share our focus on quality and customer satisfaction.\nThis position is in-office, in the city of Sacramento.\nSchedule\n We ask that our candidates have open availability, as shifts can vary\nWhy Join Bell Brothers?\n\nCompetitive Pay with performance-based bonuses.\nCareer Growth Opportunities - We promote from within.\nComprehensive Benefits:\nMedical, dental, and vision insurance\n401(k) with company match\nPaid vacation, holidays, and sick leave\nPositive Work Environment: Supportive and team-oriented.\nKey Responsibilities\n\nManage a high volume of inbound and outbound calls to schedule appointments.\nQuickly identify client needs, provide solutions, and resolve concerns professionally.\nAccurately document client interactions while managing multiple tasks.\nMeet productivity goals and maintain high-quality service standards.\nDevelop a working knowledge of our products and services.\nQualifications\n\n3-5 years of call center experience.\nHVAC or plumbing industry experience is a plus.\nAbility to type 45+ WPM while talking and multitasking.\nProficient with Microsoft Suite; Service Titan experience is a plus.\nStrong communication, problem-solving, and customer service skills.\nBilingual (Spanish) is a plus.\nPhysical Requirements\n Ability to sit for extended periods with clear speech and listening abilities.\nWork Conditions\n\nUse standard office equipment, including computer, phone, copier/scanner, etc\nAbility to work at a computer for long periods of time\nProject timelines and deadlines may often require more than 40 hours per week\nAbility to stand, walk, kneel, stoop, crouch, and climb as well as lift, carry, and/or move up to 25lbs\nAbility to work in a noisy work environment\nPay Range\n$20—$24 USD\nWe are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Additionally, we will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act. \nBell Bros Privacy Policy","description_format":"text","description_chars":3026,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Spanish","level":"All levels","optional":true}]},"benefits":["Growth opportunities","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Construction","HVAC & Refrigeration"],"lifecycle":[{"event":"open","at":"2026-10-22T22:58:26Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.859,"p_room":1,"age_days":3,"expected_fill_days":11,"reasons":["conf:2","win:early"],"computed_at":"2026-10-26T05:57:25Z"},"pay":null,"html_url":"https://alion.io/job/bell-bros-client-services-representative","json_url":"https://alion.io/job/bell-bros-client-services-representative.json","meta":{"generated_at":"2026-10-26T12:45:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17546,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":669465},"rest":"https://alion.io/mcp/rest/get_company?id=669465"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbell-bros-client-services-representative"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbell-bros-client-services-representative"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbell-bros-client-services-representative"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bell-bros-client-services-representative\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbell-bros-client-services-representative"}]}