{"id":2651165,"url":"https://alion.io/job/bell-partners-hr-operations-manager","title":"HR Operations Manager","company":{"id":1950436,"name":"Bell Partners","domain":"bellpartnersinc.com","url":"https://alion.io/company/mandatoryview","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"HR","role_family":"HR","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Charlotte, United States","Greensboro, United States","Raleigh, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":94000,"max_usd":189000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2418},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false}],"status":"live","first_seen_at":"2026-10-15T21:47:31Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-18T05:26:55Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Join Bell Partners and be a difference maker.\nAt Bell Partners, our mission is to be the apartment company of choice by creating value and honoring commitments to our residents, partners, and associates. We proudly serve our community of 85,000+ homes across 13 states and the District of Columbia. As stewards entrusted to contribute with care and appreciation, our 2,000 associates succeed in a dynamic space where everyone impacts. We take pride in producing outstanding results and fostering a work environment that allows everyone to contribute to their fullest potential. We rise above industry standards when every associate embraces their unique role and seizes the opportunity to make an impact.\nThe HR Operations Manager leads the delivery of accurate, responsive, scalable, and compliant HR Operations services. The role manages the infrastructure, processes, controls, and service standards that support associates and managers.\nThe Manager oversees HR data governance, employee lifecycle processes, benefits and leave operations, compensation processes, employee service delivery, HR AI operations, compliance, reporting, and continuous improvement.\nEssential Functions and Responsibilities\nHRIS data governance - Establish and maintain standards, workflows, approval requirements, controls, audit practices, security coordination, and data-quality expectations to ensure accurate, complete, secure, and reliable employee and organizational data.\nEmployee lifecycle administration - Oversee the timely and accurate administration of employee lifecycle transactions, including new hires, transfers, promotions, manager changes, personal-data updates, leaves, returns from leave, and separations.\nBenefits and leave operations - Partner with Total Rewards leadership and Benefits and Leave teams to support operational processes, vendor coordination, employee communications, and escalated employee issues.\nCompensation governance - Partner with Total Rewards leadership and Compensation team to establish and manage operational processes, workflows, controls, approvals, systems support, reporting, and employee communications.\nEmployee concierge and AI service delivery - Lead the employee service-delivery model, including HR intake channels, employee self-service resources, case-management expectations, service-level standards, escalation protocols, and employee experience measures.\nHR AI governance and service delivery - Establish and maintain the operating model, standard operating procedures, controls, content standards, routing rules, escalation paths, performance measures, and improvement priorities for the HR AI Agent. Ensure the HR Operations Specialist provides day-to-day supervision and escalates material risks, content gaps, service failures, or process issues.\nOnboarding operations - Partner with Talent Development to coordinate HR Operations components of onboarding, including employee records, workflow tasks, required documentation, policy acknowledgments, benefits enrollment, and employee communications.\nReporting and analytics - Develop and oversee HR Operations reporting and dashboards related to headcount, workforce movement, onboarding, benefits, leave, employee-service volume, data quality, operational performance, and emerging employee needs.\nProcess improvement and automation - Identify and lead opportunities to simplify processes, strengthen controls, improve employee experience, reduce manual work, and expand the effective use of HRIS functionality, automation, self-service, and AI-enabled tools.\nHR compliance and controls - Oversee HR Operations processes that support federal, state, and local compliance, including personnel files, record retention, I-9 coordination, required notices, employment verification, audit readiness, data privacy, and documentation standards.\nTeam leadership and vendor management - Lead, develop, and set priorities for the HR Operations Specialist; manage HR Operations work quality, vendor relationships, service expectations, issue resolution, and continuous-improvement initiatives.\nAdditional Functions and Responsibilities\nAdditional duties as assigned\nKnowledge, Skills and Abilities:\nHR Operations expertise - Strong knowledge of HR Operations, HRIS, benefits, leaves, employee service delivery, and HR compliance.\nOperational leadership - Ability to build scalable processes, SOPs, controls, service standards, and escalation protocols.\nHRIS and data governance - Strong understanding of HRIS workflows, employee data, reporting, data quality, controls, and audit practices.\nCompensation knowledge - Working knowledge of compensation processes, including market analysis, merit, incentive pay, and compensation changes.\nAnalytics and problem solving - Ability to use data and operational metrics to identify trends, risks, service gaps, and improvement opportunities.\nTechnology and AI - Ability to lead the adoption and effective use of HR technology, automation, self-service, and AI-enabled tools.\nLeadership and judgment - Strong judgment, organization, communication, discretion, and ability to lead people and complex HR Operations work.\n Cross-functional partnership - Ability to work effectively across HR, Payroll, Finance, Legal, IT, vendors, and business leadership.\nEducation and Background:\nBachelor’s degree in Human Resources, Business Administration, or related field required.\nMinimum 8 years of progressive HR Operations, HRIS, benefits, compensation operations, payroll, or HR compliance experience.\nMinimum 2 years of experience leading HR Operations staff or complex HR operational processes.\nAdvanced proficiency in major HRIS platforms (Workday preferred), and strong analytical capability in Excel or workforce reporting tools.\nSHRM-CP, SHRM-SCP, PHR, SPHR, CCP, CEBS, or related professional certification preferred.\nExperience supporting a multi-state, geographically dispersed, or multi-site workforce.\nAbout Bell Partners\nOur purpose at Bell Partners is to create communities our residents are proud to call home. We currently own or manage over 85,000 homes in North America and continue to grow. Our people are the most important part of our company. We believe in building a culture that encourages our associates to invest in and serve one another, while pushing each other to take risks, allowing us to grow together and make a difference.\nJoin Bell to be a difference maker. Apply today!\nBell Partners reserves the right to amend this job description at any time. We are an Equal Opportunity Employer.","description_format":"text","description_chars":6540,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Real Estate Investment","Real Estate Rental","Property Management"],"lifecycle":[{"event":"open","at":"2026-10-15T21:47:31Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":28,"reasons":["conf:3","win:early"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/bell-partners-hr-operations-manager","json_url":"https://alion.io/job/bell-partners-hr-operations-manager.json","meta":{"generated_at":"2026-10-18T11:04:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16367,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1950436},"rest":"https://alion.io/mcp/rest/get_company?id=1950436"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbell-partners-hr-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbell-partners-hr-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbell-partners-hr-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bell-partners-hr-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbell-partners-hr-operations-manager"}]}