{"id":3465546,"url":"https://alion.io/job/belmond-travel-advisor","title":"Travel Advisor","company":{"id":668696,"name":"Belmond","domain":"belmond.com","url":"https://alion.io/company/belmond","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":82,"open_postings":45,"ghost_share":0,"stale_share":0.711,"repost_share":0,"time_to_fill_p50_days":53,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":32000,"max_usd":46000,"period":"year","method":"role_country_seniority_unknown","sample_n":398},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-29T15:22:59Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-11-01T03:36:06Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"As a Travel Advisor for Belmond, you are part of a team responsible for making every journey with Belmond unique and legendary. In this role, you will own all steps of the reservation process, from Inspiration, Research and Booking through to the post-stay follow-up. Based at the Central Reservations, Europe office in London and reporting to the Contact Centre Leader, this is an exciting opportunity for a dynamic individual with a passion for excellence and storytelling in travel, a strong cultural awareness and an unswerving approach to maintaining standards. If you’re looking to develop your skills and be part of a legacy of luxury, this is your moment.\nPrimary Responsibilities Include:\nWorking closely with the on-property operations teams and the Service Excellence team for seamless handovers and communications of guest preferences.\nPersonalising each stay to the guest’s individual preferences. Accurately recording this information in the relevant systems so it is shared with the operations teams.\nUnderstanding the Belmond Audiences and proactively suggesting destinations, produces and experiences that match to the guest profile.\nBeing a true seller and champion for all Belmond products across the portfolio, able to accurately describe, promote and convert on any product a guest wishes to book.\nMeeting SLA targets such as response times, case/queue management and case classification accuracy in Salesforce Omnichannel.\nRequirements\nWhat You Bring:\nApplicants must have eligibility to work in the UK. \n1-2 years’ relevant experience in a similar role, ideally within the luxury travel or hospitality industries.\nWorking knowledge of MS Office.\nAbility to follow instructions and work independently when required.\nExcellent knowledge of computer reservation programs.\nStrong problem-solving, organisational and interpersonal skills. \nBenefits\nWhat We Offer:\nAt Belmond, we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including:\nMedical & Dental insurance plans \nDiscover Belmond Programme which includes complimentary and preferred rate experiences at our iconic Belmond destinations, including hotels, trains, safaris, F&B and spa\n24/7 free remote GP\nTeam social events & wellness programme throughout the year \nEmployee recognition awards & long service bonus\n25 days base holiday entitlement (+ bank holidays)\nBirthday & life achievements recognition gifts\nInvitation to LVMH maisons' private sales\nWe strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other.\nThis is your moment. Apply today!\nAbout Us\nBelmond was born from a passion for connecting discerning travellers with the world’s most remarkable properties, locations and journeys. With a legacy spanning over 45 years, since the acquisition of Hotel Cipriani in Venice in 1976, Belmond has grown into a global collection of 46 properties. A pioneer of slow travel, Belmond has been operating the Venice Simplon-Orient-Express since 1982.\nWith our vast offerings, the opportunities to craft a unique career here are endless. Join us and achieve the truly exceptional.\nThe Belmond & LVMH Family\nProud to be part of LVMH, and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. 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