Head Housekeeper
Confirmed on the employer's own hiring board on Oct 15, 2026. First seen by Alion on Sep 1, 2026. Belong Ltd scores B on the Alion truth index.
Head Housekeeper
£14.45 per hour
30 hours per week
- Alternate weekends
We have an exciting new opportunity at our new Belong Village in Birkdale!
Ready to lead a team that truly makes a house feel like a home?
We’re looking for a motivated, hands-on Head Housekeeper to join us at Belong and play a key role in creating a clean, safe and welcoming environment for everyone who lives, works and visits our village.
This isn’t just about checklists and rotas-it's about leading with heart, setting the standard, and taking pride in making a meaningful difference every day.
What You’ll Be Doing
Leading, coaching, and supporting our brilliant housekeeping team
Being a visible, positive role model who champions excellent practice
Making sure every corner of our village is clean, hygienic and comfortable
Creating a warm, supportive environment that reflects Belong’s values
Allocating daily cleaning and laundry tasks to maintain exceptional standards
Your Key Responsibilities
- Carry out audits and routine checks to keep our communal spaces welcoming
- Ensure cleaning products and equipment are stored and used safely
- Manage stock levels and ordering of supplies
- Build strong working relationships with colleagues, customers, families and visitors
- Plan staff rotas to ensure we have the right people in the right place at the right time
- Support recruitment and induction of new team members
- Work with the village management team to resolve any cleaning concerns or customer feedback
- Involve customers in domestic tasks where appropriate, supporting their independence
- Keep furniture and equipment clean and well-maintained, reporting issues promptly
- Ensure a high-quality laundry service and return items to the correct areas
- Work flexibly to support 7-day housekeeping cover, including sickness and holiday cover
- Follow infection prevention and control procedures, including delivering training
- Report safeguarding concerns immediately to senior colleagues
General Expectations
- Maintain confidentiality at all times
- Represent Belong positively in everything you do
- Take part in meetings and ongoing personal development
- Help keep our village a safe place to live and work
- Follow all policies, procedures and safe working practices
- Mentor and support team members, especially new colleagues
- Carry out any other reasonable tasks required
More information can be found on our website www.belong.org.uk/jobs
We anticipate a high volume of applications for this role; we reserve the right to close this role early
Requirements
- Experience leading housekeeping teams in care, hospitality, or similar environments.
- Knowledge of infection prevention, cleaning safety, and the safe storage and use of cleaning chemicals.
- Experience planning staff rotas, managing stock levels and ordering supplies, and maintaining high cleanliness standards.
- Experience working with residents, families, and colleagues.
- Eligibility to work in the UK.
- Availability to work alternate weekends.
- Willingness to complete an Enhanced DBS check as part of the recruitment process.
Benefits
- Paid DBS*
- Enhanced pay for Bank Holidays
- 5.6 weeks holiday (pro rata for part time)
- Every other weekend off
- Real Living Wage regardless of age
- Refer a friend scheme
- Paid induction (3 days 9am to 4.30pm) & paid training on site
- Access to on site gym
- Access to Employment Assistance programme
- Confidential Counselling, Mental Health, Finance support
- Full PPE and LFT & PCR tests provided on site
- Access to Gain a NVQ
- Career Progression
- Auto Enrolment pension
- Free Wi-Fi
- Full Support, shadow shifts and Training
*DBS as per our terms and conditions