{"id":4145669,"url":"https://alion.io/job/bemana-service-manager-2","title":"Service Manager","company":{"id":2852666,"name":"Bemana","domain":"bemana.us","url":"https://alion.io/company/bemana","size_band":"11-50","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dallas, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":120000,"max":140000,"currency":"USD","period":"year","gross":null,"usd_annual":140000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-16T16:19:20Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-12T06:55:36Z","board_verified":true,"closed_at":null,"days_open":26,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":26},"description":"Bemana is seeking a Service Manager in the greater Dallas, TX area for a premier distributor of commercial laundry and dry cleaning equipment. With over 70 years of regional success, the company provides equipment sales, installation, service, and parts.\nThe Service Manager leads and optimizes territory service operations, driving revenue by maximizing technician utilization, profitability, and recurring service growth. Balancing emergency response with proactive scheduling, team development, and customer management.\nPosition Offers:\n$120K-$140K base salary + bonus opportunities. If your target pay is higher, we still encourage you to apply-we could request adjustments based on experience and market conditions\nDental, vision, and health insurance\n401K matching\nProfit sharing\nKey Responsibilities:\nTechnician Dispatch & Utilization: Lead the dispatcher to optimize schedules, routes (via NetSuite FSM), and technician utilization to maximize billable time and target margins.\nPreventative Maintenance & Revenue Growth: Manage, renew, and expand PM contracts with existing clients while collaborating with Sales/Project Management to bundle PMs with new equipment.\nWorkforce Development: Onboard, evaluate, and mentor technicians using our client’s Career Development Plan to drive retention and internal promotions.\nOperational Oversight: Supervise dispatch and office support staff, manage ERP/NetSuite data accuracy, and oversee local warehouse operations (inventory, installation prep, receiving) to optimize cash flow.\nCustomer Retention & Market Presence: Conduct client visits to assess needs, expand market share, protect against competitors, and champion our client’s service capabilities.\nQualifications:\nBachelor’s degree in Business, Engineering, or related field (or equivalent experience) with proven leadership in field service operations preferred.\nStrong grasp of mechanical/electrical concepts; experience with ERP/Field Service Management software (NetSuite preferred).\nDemonstrated success in driving revenue growth, optimizing team performance, and nurturing client relationships.\nExceptional problem-solving, communication, and organizational abilities.\nApplication Process\nIf your experience matches the description above, submit your resume, and one of our recruiters will be in touch to tell you more about the position and learn more about your experience and aspirations.\nIf your experience does not match this job description, we still encourage you to reach out to one of our recruiters, so we can learn about your professional aspirations for future job openings.\nAbout Bemana\nBemana provides recruiting services to the nation’s equipment and industrial sectors. Our clients and candidates value us for our specialized recruiting expertise, vast knowledge of the equipment and industrial job market, and ability to solve their most challenging employment needs. We have successfully recruited thousands of top-level professionals filling a wide range of management, sales, engineering, and technical positions across the nation.\nReferral Program\nBemana offers a $500 reward for referrals that lead to a hire. So, if this job or location is not for you, but you know someone that might be interested, send them this link and we’ll send you a check if they get hired. Terms & conditions apply.","description_format":"text","description_chars":3330,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["401k plan","Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-12T06:55:36Z"}],"visa":[],"liveness":{"score":28,"band":"fade","label":"Fading","p_open":1,"p_active":0.372,"p_room":0.75,"age_days":26,"expected_fill_days":30,"reasons":["conf:2","agency","win:late"],"computed_at":"2026-11-12T09:18:08Z"},"pay":{"stated_usd_annual":140000,"is_top_pay":true},"html_url":"https://alion.io/job/bemana-service-manager-2","json_url":"https://alion.io/job/bemana-service-manager-2.json","meta":{"generated_at":"2026-11-12T09:18:08Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18935,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2852666},"rest":"https://alion.io/mcp/rest/get_company?id=2852666"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbemana-service-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbemana-service-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbemana-service-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bemana-service-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbemana-service-manager-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4145669}},{"tool":"search_jobs","arguments":{"company":"bemana.us","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4145669},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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