{"id":212514,"url":"https://alion.io/job/benchling-field-enablement-manager-enablement-program-and-platform-manager","title":"Field Enablement Manager (Enablement Program and Platform Manager)","company":{"id":4848,"name":"Benchling","domain":"benchling.com","url":"https://alion.io/company/benchling","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":95,"open_postings":5,"ghost_share":0,"stale_share":0.2,"repost_share":0,"time_to_fill_p50_days":54,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Sales","role_family":"Sales","seniority":"lead","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Boston, United States","San Francisco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":122000,"max":160000,"currency":"USD","period":"year","gross":null,"usd_annual":160000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Benchling","optional":false}],"status":"live","first_seen_at":"2026-09-04T23:39:45Z","employer_posted_date":"2026-09-04","last_verified_at":"2026-10-23T21:03:35Z","board_verified":true,"closed_at":null,"days_open":48,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":48},"description":"We are rebuilding biotech for the AI era.\nWhen a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.\nBenchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.\nWe’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.\nROLE OVERVIEW\nOver the coming years, biotech will fundamentally rewrite the way we live. Gene editing and cell therapy are dramatically changing how we treat cancer and other major illnesses. Biofuels and biomaterials are transforming the cars we drive, the clothes we wear, and the makeup of everyday objects. Crop science and synthetic biology are producing sustainable and ethical food. Benchling’s mission is to accelerate the research that propels us towards this reality, and magnify its impact, through modern software.\nEvery day, scientists around the world use Benchling’s applications, platform, & analytics in their efforts to solve humanity’s most pressing problems. For these scientists, Benchling is the central technology they use to conduct their research. Our customers include pharmaceutical giants, leading biotechs, and the world’s most renowned research institutes.\nBenchling is looking for a Field Enablement Manager, focused on enablement program and platform management, to own our Docebo LMS end-to-end and build the onboarding curriculum that enables our customer-facing teams to deliver at a high level. This role has hybrid responsibilities: part platform administrator, part learning program contributor. You will ensure the LMS is healthy, well-architected, and driving measurable outcomes, while also designing and maintaining content, learning paths, and certification programs across our internal and external consumers. This role is a key contributor to Benchling's broader knowledge infrastructure investments, including our AI knowledge management initiatives.\nRESPONSIBILITIES\nOwn all Docebo administration: global settings, user provisioning, group management, report configuration, integrations, and platform health, etc.\n\nDesign and maintain the LMS content architecture across our three personas (internal, customer, partners): learning plans, certification tracks, course libraries, learner UX, etc.\n\nBuild and maintain dashboards and reporting to track completion rates, certification attainment, and program effectiveness\n\nDevelop scalable onboarding and continuous learning programs for CX roles including Professional Services, Customer Success, and Support\n\nAuthor courses, assessments, job aids, and certification programs\n\nPartner with subject matter experts across CX to translate complex product and process knowledge into engaging training content\n\nRefine and execute on governance processes for eLearning content lifecycle management: creation, review cadences, version control, and deprecation\n\nCollaborate with Benchling colleagues across the Knowledge & Digital Experience program to align LMS content strategy with Benchling's broader knowledge ecosystem\n\nQUALIFICATIONS\n3+ years of experience in learning & development, instructional design, or enablement within a B2B SaaS company\n\n2+ years of hands-on LMS administration experience; Docebo strongly preferred\n\nBS or M.Sc. in Molecular Biology, Biochemistry, Genetics, or similar life science field\n\nLife science background or experience enabling teams serving scientific industries\n\nStrong content development skills; can author or direct the creation of clear, engaging enablement materials without always having deep domain expertise\n\nDemonstrated ability to design and build end-to-end curriculum, not just maintain content, including learning paths, assessments, and certifications\n\nExperience with eLearning authoring tools (e.g., Articulate Rise 360, or similar) and assessment tools (e.g. Skillable, Questionmark, or similar)\n\nStrong project management skills; can own a program from scoping through launch and iteration\n\nExperience building learning metrics and using data to improve program effectiveness\n\nFamiliarity with KCS methodology or knowledge management best practices, a plus\n\nHOW WE WORK\nWe offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).\n#LI-Hybrid\n#BI-Hybrid\nBenchling welcomes everyone.\nWe believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. \nWe are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.","description_format":"text","description_chars":5868,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Hybrid work"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cell & Gene Therapy","Scientific & Lab Software"],"lifecycle":[{"event":"open","at":"2026-09-05T08:36:50Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 14 · green card filings: 2","filings_12m":14,"filings_prev_12m":12,"green_card_filings_12m":2,"median_offered_wage_usd":156875,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":61,"band":"ok","label":"Likely open","p_open":1,"p_active":0.81,"p_room":0.75,"age_days":48,"expected_fill_days":54,"reasons":["conf:3","velocity","win:late"],"computed_at":"2026-10-23T05:54:15Z"},"pay":{"stated_usd_annual":160000,"is_top_pay":false},"html_url":"https://alion.io/job/benchling-field-enablement-manager-enablement-program-and-platform-manager","json_url":"https://alion.io/job/benchling-field-enablement-manager-enablement-program-and-platform-manager.json","meta":{"generated_at":"2026-10-23T22:09:13Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4741,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4848},"rest":"https://alion.io/mcp/rest/get_company?id=4848"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbenchling-field-enablement-manager-enablement-program-and-platform-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbenchling-field-enablement-manager-enablement-program-and-platform-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbenchling-field-enablement-manager-enablement-program-and-platform-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/benchling-field-enablement-manager-enablement-program-and-platform-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbenchling-field-enablement-manager-enablement-program-and-platform-manager"}]}