{"id":3714497,"url":"https://alion.io/job/beneva-technician-tpd-management-and-support","title":"Technician - TPD Management and Support","company":{"id":1783946,"name":"Beneva","domain":"beneva.ca","url":"https://alion.io/company/beneva","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":89,"open_postings":10,"ghost_share":0,"stale_share":0.6,"repost_share":0.1,"time_to_fill_p50_days":16,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Quebec, Canada","Longueuil, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-03T00:00:00Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-13T03:32:33Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"Official Internal Job Title:\nTechnician - TPD Management and SupportStatus:\nRegularJob Description:\nPourquoi ce poste est important\nEn tant que technicien(-ne) en soutien et gestion de dossiers d'invalidité totale et prolongée, tu joues un rôle clé auprès d'adhérents vivant des situations complexes ayant des impacts sur leur capacité à réintégrer le marché du travail. Tu assures la gestion de leurs dossiers, les accompagnes dans l'intégration des rentes admissibles auprès des différents régimes d'invalidité et de retraite et contribues à leur offrir une expérience simple, humaine et adaptée à leur réalité.\nChez Beneva, le service à la clientèle est une occasion de créer des relations authentiques et d'avoir un impact concret dans la vie des gens.\nTa contribution à l'équipe\nIdentifier les besoins de l’adhérent en termes et l’informer des ressources disponibles à même le régime d’assurance collective ou autres ressources pertinentes. Au besoin, référer les situations où un plan d’intervention doit être mis en place\nAccompagner l’adhérent afin d’effectuer l’arrimage avec les autres produits détenus dans le régime d’assurance collective ou autres produits chez Beneva selon les procédures de travail selon le cadre de ses responsabilités\nEffectuer l’analyse de tous les renseignements pertinents à la détermination des obligations de Beneva : dispositions contractuelles, ententes de service, preuves médicales, facteurs non médicaux, programmes gouvernementaux, législation, politiques et procédures internes\nAssurer le service à la clientèle et effectuer la gestion des dossiers d’invalidité totale et prolongée en conformité avec les dispositions contractuelles et les procédures de travail\nCommuniquer avec le médecin traitant et les établissements de santé pour obtenir les renseignements médicaux nécessaires pour documenter la condition médicale et procéder à une évaluation indépendante pour mieux documenter la condition \nÉvaluer si l’adhérent reçoit ou pourrait être admissible à recevoir des prestations auprès de Retraite Québec, le Régime de pensions du Canada ou autre régime et soutenir les adhérents dans la préparation de leur demande \nIdentifier et analyser les demandes qui, selon son expertise, devraient être transférées à un conseiller compte tenu de la complexité des divers aspects et conseiller les gestionnaires quant au transfert desdits dossiers\nIdentifier toute anomalie procédurale, administrative et contractuelle au niveau de la gestion des dossiers sous sa responsabilité et soumettre des solutions au directeur adjoint et participer à la mise en place de tout changement qui pourrait influencer le modèle d’affaires utilisé avec les clients et partenaires pour le secteur concerné\nCe qui te permet de réussir\nDiplôme d’études collégiales (DEC)\nMinimum deux (2) ans d’expérience en gestion de dossiers d’invalidité\nPrêt(e) à faire partie des gens qui protègent les gens? Joins-toi à une équipe qui place les gens au cœur de ses actions et viens contribuer à offrir une expérience exceptionnelle à nos clients. Postule dès aujourd'hui!\nBeneva is an equal opportunity employer, so we encourage all Women, persons with disabilities, Indigenous people as well as visible and ethnic minorities to apply.\nPurpose : True to its purpose, Beneva places people at the heart of its actions and contributes to the well-being of the community. It accompanies its clients in all stages of their lives, both for their insurance and for their financial services.\nFollow us on Instagram !\n@beneva.ca","description_format":"text","description_chars":3529,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"French","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Property & Casualty Insurance","Life Insurance & Annuities"],"lifecycle":[{"event":"open","at":"2026-11-04T00:24:09Z"}],"visa":[{"country":"CA","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Positions approved through LMIA in 12 months: 4","filings_12m":4,"filings_prev_12m":10,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Talent Stream","cap_exempt":false,"checked_at":"2026-11-12T07:36:15+00:00","sources":["ESDC: employers issued a positive LMIA"],"filings_for_role_12m":0}],"liveness":{"score":54,"band":"ok","label":"Likely open","p_open":1,"p_active":0.572,"p_room":0.945,"age_days":9,"expected_fill_days":16,"reasons":["conf:5","stale_co","velocity","win:mid"],"computed_at":"2026-11-12T10:38:37Z"},"pay":null,"html_url":"https://alion.io/job/beneva-technician-tpd-management-and-support","json_url":"https://alion.io/job/beneva-technician-tpd-management-and-support.json","meta":{"generated_at":"2026-11-13T07:59:04Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16522,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1783946},"rest":"https://alion.io/mcp/rest/get_company?id=1783946"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbeneva-technician-tpd-management-and-support"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbeneva-technician-tpd-management-and-support"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbeneva-technician-tpd-management-and-support"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/beneva-technician-tpd-management-and-support\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbeneva-technician-tpd-management-and-support"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3714497}},{"tool":"search_jobs","arguments":{"company":"beneva.ca","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3714497},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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