{"id":1153244,"url":"https://alion.io/job/benevity-senior-fraud-operations-analyst-2","title":"Senior Fraud Operations Analyst","company":{"id":4677,"name":"Benevity","domain":"benevity.com","url":"https://alion.io/company/benevity","size_band":null,"is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"Ashby","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Calgary, Canada","Vancouver, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":56000,"max_usd":124000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":132},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Anomaly Detection","optional":false},{"name":"MITRE ATT&CK","optional":false},{"name":"SIEM","optional":false},{"name":"AWS","optional":true},{"name":"Azure","optional":true},{"name":"GCP","optional":true},{"name":"GDPR","optional":true},{"name":"ISO 27001","optional":true},{"name":"PCI DSS","optional":true},{"name":"PowerShell","optional":true},{"name":"Python","optional":true},{"name":"SOC 2","optional":true}],"status":"live","first_seen_at":"2026-09-23T17:16:45Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-09-24T13:41:51Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Meet Benevity\nBenevity is the way the world does good, providing companies (and their employees) with technology to take social action on the issues they care about. Through giving, volunteering, grantmaking, employee resource groups and micro-actions, we help most of the Fortune 100 brands build better cultures and use their power for good. We’re also one of the first B Corporations in Canada, meaning we’re as committed to purpose as we are to profits. We have people working all over the world, including Canada, Spain, Switzerland, the United Kingdom, the United States and more!\nBenevity is looking for a Senior Fraud Operations Analyst with a strong background in Fraud Operations to join our team. It will be equal parts focused on monitoring, detection, and response for cybersecurity related incidents but also a heavy emphasis on the monitoring, detection, and response of financial fraud related incidents as we move billions of dollars of money between 100s of clients to thousands/millions of non-profits.\nYou will also guide, coach, and mentor junior analysts, sharing your expertise to grow the team’s skills and confidence. This is a role for someone who thrives in technical investigations, but also wants to shape strategy, strengthen processes, leverage automation/AI, and develop people.\nWhat you’ll do:\nMonitor and investigate security alerts from security tooling and responding to escalations from our MDR provider.\n\nLead triage, root-cause analysis, and response activities during security incidents.\n\nDevelop and maintain incident response playbooks and runbooks.\n\nSupport proactive threat hunting and continuous improvement of detection capabilities.\n\nUtilize AI enabled tooling and technology purpose built for non-profit fraud monitoring, as well as commercially available tools and technologies fit for purpose.\n\nInvestigate fraud attempts such as:\nAccount takeovers involving donor, nonprofit, or client accounts\n\nEFT mismatches or anomalies during fund disbursements or payouts\n\nSuspicious activity patterns in donations, volunteering, or user access\n\nCollaborate with stakeholders across the business including Legal, Finance, Non-Profits Team and other teams to refine detection rules, alerts, and workflows.\n\nLeverage automation and AI/ML models to improve fraud detection, security monitoring, and incident response.\n\nContribute to building automated processes and playbooks to accelerate detection and response.\n\nInfluence and improve fraud operations processes, including prevention strategies and use of intelligent tooling.\n\nProvide mentorship, coaching, and support to junior security and fraud analysts.\n\nModel best practices in investigation, communication, and decision-making during incidents.\n\nFoster a collaborative culture focused on learning, knowledge sharing, and operational excellence.\n\nWhat you’ll bring:\n3-5 years of experience in security operations, incident response, or fraud operations.\n\nHands-on experience with security tooling such as EDR, SIEM, CSPM, WAF, etc.\n\nHands-on experience with Fraud tooling such as transaction monitoring, case management, identity verification, anomaly detection, and behavioral analytics platforms\n\nStrong understanding of fraud schemes relevant to Benevity, such as:\nAccount takeovers (unauthorized access to client or donor accounts)\n\nEFT mismatches or anomalies (irregularities in electronic fund transfers or payouts)\n\nSuspicious activity patterns across donations, volunteering, or user accounts\n\nFinancial fraud schemes including:\nImpersonation fraud (fraudsters posing as legitimate people, nonprofits, or companies)\n\nDocument fraud (use of falsified or manipulated documents to enable fraud or account takeover)\n\nSocial engineering and phishing aimed at obtaining account credentials or financial information\n\nAbility to conduct log analysis and packet analysis.\n\nFamiliarity with frameworks such as MITRE ATT&CK and NIST.\n\nDemonstrated ability to mentor and coach junior team members.\n\nProven track record of improving operational processes in security or fraud contexts.\n\nStrong communication skills, with the ability to bridge technical and business audiences.\n\nExperience applying automation or AI/ML techniques to enhance fraud detection, threat hunting, or incident response.\n\nNice to Have:\nCertifications such as GCIA, GCIH, CEH, CFE, or CISM.\n\nScripting/automation experience (Python, PowerShell, Bash).\n\nCloud security experience (AWS, Azure, GCP).\n\nKnowledge of compliance frameworks (PCI DSS, SOC 2, ISO27001, GDPR).\n\nDiscover your purpose at work\nWe’re not employees, we’re Benevity-ites. From all locations, backgrounds and walks of life, who deserve more …\nInnovative work. Growth opportunities. Caring co-workers. And a chance to do work that fills us with a sense of purpose.\nIf the idea of working on tech that helps people do good in the world lights you up ... If you want a career where you’re valued for who you are and challenged to see who you can become …\nIt’s time to join Benevity. We’re so excited to meet you.\nWhere We Work\nAt Benevity, we embrace a flexible hybrid approach to where we work that empowers our people in a way that supports great work, strong relationships, and personal well-being. For those located near one of our offices, while there’s no set requirement for in-office time, we do value the moments when coming together in person helps us build connection and collaboration. Whether it’s for onboarding, project work, or a chance to align and bond as a team, we trust our people to make thoughtful decisions about when showing up in person matters most.\nJoin a company where DEIB isn’t a buzzword\nDiversity, equity, inclusion and belonging are part of Benevity’s DNA. You’ll see the impact of our massive investment in DEIB daily - from our well-supported employee resources groups to the exceptional diversity on our leadership and tech teams.\nWe know that diverse backgrounds, experiences, skills and passions are what move our business and our people forward, so we're committed to creating a culture of belonging with equal opportunities for everyone to shine.\nThat starts with a fair and accessible hiring process. If you want to feel seen, heard and celebrated, you belong at Benevity.\nCandidates with disabilities who may require accommodations throughout the hiring or assessment process are encouraged to reach out to .","description_format":"text","description_chars":6406,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Growth opportunities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Data & Analytics","Professional Services"],"lifecycle":[{"event":"open","at":"2026-09-23T19:03:58Z"}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":25,"reasons":["conf:0","velocity","win:early"],"computed_at":"2026-09-24T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/benevity-senior-fraud-operations-analyst-2","json_url":"https://alion.io/job/benevity-senior-fraud-operations-analyst-2.json","meta":{"generated_at":"2026-09-24T13:59:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}