{"id":2866900,"url":"https://alion.io/job/benifex-implementation-consultant-2","title":"Implementation Consultant","company":{"id":669145,"name":"Benifex","domain":"benifex.com","url":"https://alion.io/company/benifex","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Teamtailor","truth_index":{"grade":"B","score":80,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":16,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Southampton, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":27500,"max":35000,"currency":"GBP","period":"year","gross":null,"usd_annual":46576},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-19T15:02:54Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-20T08:23:38Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Who are Benifex?\nWe are a fast-moving technology company, andone of the most successful providers of online reward and benefits solutions in the world. We believe that everyone deserves an exceptional experience at work, every day, and buildworkplace technology that makes this happen. Benifex’s mission is tobuild remarkable experiences that employees love. Today Benifex supports more than five million employees in over 3,000 organisations across more than 100 countries. To help us on our quest to be the best,we need brilliant people on board and that’s where you come in.\nWhy should you apply?\nJoin a collaborative Implementation Services team where you'll play a key role in delivering innovative customer solutions for organisations around the world.\n\nDevelop deep expertise in SaaS implementation, platform configuration, and solution delivery while working on a variety of customer projects.\n\nPartner with Solution Consultants, Solution Architects, QA specialists, and Project Managers, giving you exposure to the full implementation lifecycle.\n\nTake ownership of your work, managing priorities independently while contributing to high-quality project outcomes and customer success.\n\nSunday Times Best Place to Work 2025 and Best Large Tech Company to Work for 2025\n\nWork for a profitable, fast-growing market leader in the online reward and employee benefits space\n\nPlease note we are unable to offer visa sponsorship and require to people to be based in the UK for this position\nGreat benefits:\n£27,500-35,000\nFlexible work - choose a working setup that works for you. While this role is initially 2 days per week in the office, there is potential to flex in future.\nFull access to our comprehensive benefits package, including discounts from hundreds of high street brands, salary sacrifice schemes across Finance, Health, Tech, and more\n25 days holiday plus your local bank holidays\nYour birthday off\nTwo half day wellbeing days\nHealthcare cash plan to cover the costs of day-to-day healthcare\nEmployee Assistance Plan 24/7 365 support\nIncome Protection (75%) and life assurance (4x salary)\nReferral bonuses\nEnhanced parental leave package - 26 weeks fully paid maternity leave and 4 weeks fully paid paternity leave\nWork from Anywhere policy for 90 days\nBuy and Sell scheme for holidays\n£50 monthly allowance to spend on whatever takes your fancy, your very own Benifex card will be topped up at the start of each month!\nRole Overview\nAs an Implementation Consultant, you will be responsible for configuring and building customer solutions in line with agreed scope, implementation methodology, and quality standards. Working closely with Solution Consultants and other delivery specialists, you will ensure platform functionality is configured, tested, and delivered successfully. You'll contribute throughout the implementation lifecycle, supporting testing activities, resolving issues, and helping customers prepare for go-live. This is an excellent opportunity for someone who enjoys combining technical configuration, problem-solving, and collaboration to deliver exceptional customer outcomes.\nResponsibilities\nConfigure, build, and test platform functionality in line with customer requirements and delivery standards.\n\nCollaborate with Solution Consultants to ensure requirements are understood and technically achievable.\n\nSupport testing activities, defect resolution, and customer readiness throughout the implementation lifecycle.\n\nCreate and maintain implementation documentation and customer knowledge articles.\n\nManage your workload effectively, communicating progress and escalating risks or blockers where required.\n\nWhat are we looking for?\nExperience implementing SaaS products in an Implementation Consultant, Configuration Consultant, or similar delivery-focused role.\n\nExperience configuring software solutions against business requirements and following defined delivery methodologies.\n\nStrong attention to detail, with the ability to produce high-quality configuration, testing, and documentation outputs.\n\nExperience supporting system testing and user acceptance testing, including defect investigation and resolution.\n\nExcellent organisational, communication, and collaboration skills, with a proactive and customer-focused approach.\n\nEven if you don't meet all of the requirements for this role, we encourage you to apply! We are looking for talented and passionate individuals who are eager to learn and grow. We also offer a variety of other roles, so please check out ourcareers page to see if there is something else that might be a good fit for you.\nOur interview process\n Benifex understands the need to have a fast and efficient process, the below will all be completed in the shortest time possible.\nInitial call with the Talent team\nInterview with the hiring manager and a member of the team\nFinal interview with a senior manager\nWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.\nWe are committed to creating a diverse and inclusive workplace where everyone feels welcome and respected. We believe that diversity and inclusion are essential to our success, and we are proud to be an equal opportunity employer.\nWe are a proud member of the Disability Confident employer scheme.\n\nIf you require any reasonable adjustments at any stage during the recruitment process, please let us know with your application.","description_format":"text","description_chars":5549,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Parental leave"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Human Resources","HR & Payroll Software"],"lifecycle":[{"event":"open","at":"2026-10-19T18:00:23Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-10-20T06:21:30+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":99,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.993,"p_room":1,"age_days":0,"expected_fill_days":16,"reasons":["conf:2","urgency","velocity","win:early"],"computed_at":"2026-10-20T05:45:00Z"},"pay":{"stated_usd_annual":46576,"is_top_pay":false},"html_url":"https://alion.io/job/benifex-implementation-consultant-2","json_url":"https://alion.io/job/benifex-implementation-consultant-2.json","meta":{"generated_at":"2026-10-20T15:48:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17939,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":669145},"rest":"https://alion.io/mcp/rest/get_company?id=669145"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbenifex-implementation-consultant-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbenifex-implementation-consultant-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbenifex-implementation-consultant-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/benifex-implementation-consultant-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbenifex-implementation-consultant-2"}]}