{"id":3514894,"url":"https://alion.io/job/bensons-for-beds-customer-delivery-assistant","title":"Customer Delivery Assistant","company":{"id":4417539,"name":"Bensons for Beds","domain":"bensonscareers.com","url":"https://alion.io/company/bensonscareers","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Teamtailor","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dagenham, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":36000,"max_usd":67000,"period":"year","method":"role_country_seniority_unknown","sample_n":1370},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-10-26T10:14:45Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-11-02T13:51:36Z","board_verified":false,"closed_at":"2026-11-02T13:51:36Z","days_open":7,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":7},"description":"We are looking for a proactive and dedicated individual to join our team as a Customer Delivery Assistant. This is an exciting opportunity to work in a dynamic environment, supporting the delivery of excellent service to our valued customers.\nKey Responsibilities in Customer Service and Delivery\nProvide outstanding customer service throughout the delivery process, ensuring customer satisfaction at every stage.\nAssist with the smooth delivery of products to customers, supporting drivers and team members as required.\nHandle customer queries in a professional and courteous manner, both in person and over the telephone.\nSupport the team in managing deliveries, helping with loading, unloading, and checking products.\nMonitor delivery schedules and communicate effectively with the wider team to ensure timely completion.\nSkills and Experience for Success\nExcellent communication and interpersonal skills, with a passion for delivering high-quality customer service.\nAbility to work as part of a team and follow instructions accurately.\nGood time management skills and the ability to handle multiple tasks efficiently.\nPrevious experience in a customer-facing or delivery role is desirable but not essential.\nPositive attitude, reliability, and willingness to learn new skills.\nWhy Join Our Delivery Team?\nBe part of a supportive and inclusive team where your contribution makes a real difference.\nOpportunities for learning, development, and career progression within the company.\nCompetitive salary and staff benefits.\nAccess to ongoing training and support to enhance your skills in customer service and logistics.\nRequirements for the Customer Delivery Assistant Role\nEligibility to work in the UK.\nFlexibility to work a range of shifts including weekends, as required by business needs.\nBasic numeracy and literacy skills.\nA friendly and approachable manner suitable for customer-facing responsibilities.\nExperience of working as part of a delivery 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