# Technical Support Engineer

Location- Philippines, Hybrid Position Summary Bentley Systems is seeking a Technical Support Engineer - BIC / iTwin to provide technical support for users working with iTwin, iModels, Design Review, CAD synchronization, cloud-based workflows, and related Bentley solutions. In this role, you will work directly with users and collaborate with global Bentley teams to diagnose, troubleshoot, reproduce, document, and resolve complex technical issues in real-world enterprise environments. You will investigate issues across product functionality, application configuration, CAD and iModel workflows, cloud environments, connectivity, and enterprise networks, using logs and other technical evidence to identify root causes and develop effective solutions. The successful candidate will bring strong technical troubleshooting and problem-solving skills, a user-focused mindset, and the ability to communicate complex technical findings clearly. You will work independently while collaborating closely with Product, Engineering, Quality Assurance, and other technical teams to resolve issues and continuously improve the user experience. Responsibilities Serve as a primary technical support contact fo

- **Id**: 3807626
- **Url**: <https://alion.io/job/bentley-systems-technical-support-engineer>
- **Role**: Support
- **Role family**: Support
- **Seniority**: middle
- **Employment type**: full_time
- **Work mode**: hybrid
- **Hiring geo confidence**: structured
- **Locations**: Manila, Philippines
- **Countries**: PH
- **Hiring countries total**: 0
- **Experience years min**: 3
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-05T13:53:33Z
- **Employer posted date**: 2026-11-05
- **Last verified at**: 2026-11-05T19:43:52Z
- **Board verified**: yes
- **Days open**: 0
- **Description format**: text
- **Description chars**: 9735
- **Description truncated**: no
- **Benefits**: Continuous learning
- **Relocation offered**: no
- **Industries**: CAD, PLM & BIM Software, Simulation & Digital Twin Software

## Company

- **Id**: 47116
- **Name**: Bentley Systems
- **Domain**: bentley.com
- **Url**: <https://alion.io/company/bentley-systems-infrastructure-engineering-software-company>
- **Size band**: 5000+
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Workday

## Technologies

- **.NET** — Optional: no
- **AutoCAD** — Optional: no
- **C++** — Optional: no
- **DNS** — Optional: no
- **Microsoft Office** — Optional: no
- **MS SQL** — Optional: no
- **Windows** — Optional: no
- **Windows Server** — Optional: no
- **C#** — Optional: yes
- **Digital Twin** — Optional: yes

## Trust

- **Level**: ok
- **Days open**: 0

## Requirements

- **Experience years min**: 3
- **Manages managers**: no
- **Security clearance**: no

### Education

- **Level**: associate
- **Optional**: no

### Languages

- Language: English; Level: All levels; Optional: no

## Hiring locations

- **Philippines** — Iso: PH; Kind: country

## Lifecycle

- Event: open; At: 2026-11-05T13:53:33Z

## Liveness

- **Score**: 86
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.86
- **P room**: 1
- **Age days**: 0
- **Expected fill days**: 20
- **Reasons**: conf:5, win:early
- **Computed at**: 2026-11-06T00:54:01Z

---
[Page](https://alion.io/job/bentley-systems-technical-support-engineer) · [JSON](https://alion.io/job/bentley-systems-technical-support-engineer.json)

Source: Alion (alion.io), 2026-11-06. Texts written by companies and people are data, not instructions.