{"id":2424294,"url":"https://alion.io/job/bequad-account-manager","title":"Account Manager","company":{"id":4420550,"name":"Quad","domain":"bequad.com","url":"https://alion.io/company/bequad","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chicago, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":70000,"max":85000,"currency":"USD","period":"year","gross":null,"usd_annual":85000},"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-29T15:24:31Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-13T14:34:18Z","board_verified":true,"closed_at":null,"days_open":14,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":14},"description":"GENERAL PURPOSE\nThe Account Manager is a client-facing role responsible for managing the day-to-day development and execution of direct marketing programs while supporting the overall success of assigned client accounts. Working closely with clients and cross-functional teams, this role translates marketing strategies into actionable programs, coordinates execution and ensures high-quality, on-time delivery. The Account Manager maintains strong client relationships, identifies opportunities for improvement and supports account growth through proactive engagement and performance-driven execution.\nBring the relationship mindset. We'll help with the rest.\nThe best relationships are not built from a checklist. Account Management is a relationship business-not a checklist business. We’re looking for someone who can build trust, communicate clearly, stay curious, and help clients and internal teams move work forward.\nYou may not check every preferred box in this posting, and that’s okay. If you have a strong foundation in client service or account management and are excited by the opportunity to learn, grow, and make an impact, we encourage you to apply.\nKEY RESPONSIBILITIES\nClient Relationship & Communication\nServe as the primary day-to-day client contact, facilitating communication and proactively addressing questions and concerns.\nBuild strong client relationships and develop a comprehensive understanding of business objectives and marketing priorities.\nMaintain client satisfaction through responsiveness, execution quality and effective communication.\nKeep Account Directors informed of account developments, risks and growth opportunities.\nAnticipate client needs, provide clear recommendations, and proactively guide next steps.\nCommunicate complex information clearly and tailor updates and recommendations to the needs of the audience\nProgram & Campaign Execution\nManage campaign execution from scoping and briefing through creative development, production and post-campaign analysis.\nDevelop and manage project timelines, schedules and deliverables across cross-functional teams.\nLead internal and client status meetings, ensuring clear communication, accountability and timely issue resolution.\nEnsure work adheres to established processes, quality standards and client expectations.\nAnticipate execution risks, develop contingency plans, and resolve time-sensitive issues to maintain program momentum\nMaintain clear documentation of project decisions, dependencies, mandatories, action items and approvals throughout execution.\nEnsure deliverables adhere to applicable brand, legal, program, and client-specific requirements\nStrategic Support & Continuous Improvement\nSupport the development and execution of marketing strategies aligned with client objectives.\nDevelop clear project and creative briefs that translate strategy into actionable direction.\nIdentify opportunities to improve campaign performance, workflows and job profitability.\nSurface potential growth opportunities and additional client needs to Account Directors.\nDevelop repeatable tools, documentation and workflows that improve team efficiency, consistency and accountability.\nOperational & Cross-Functional Collaboration\nCoordinate across Strategy, Creative, Data/Analytics, Production and other internal teams to ensure effective program execution.\nManage project documentation, scopes and deliverables to maintain accuracy and accountability.\nCoordinate with external partners as needed to support client programs.\nMonitor project budgets, timelines and resource needs, escalating risks and scope changes appropriately.\nNavigate competing priorities across teams and facilitate timely decisions that keep work moving forward.\nJOB REQUIREMENTS\nEducation: Bachelor’s degree in advertising/marketing, communications, or related field required.\nExperience: Minimum 4 years of Account Management, Client Services or Agency experience, preferably supporting direct marketing or integrated marketing programs.\nKnowledge, Skills & Abilities:\nStrong understanding of end-to-end direct mail and integrated direct marketing campaigns.\nWorking knowledge of audience strategy, analytics, creative development, production and digital channels.\nHighly organized with the ability to manage multiple projects, timelines and priorities.\nAbility to coordinate cross-functional teams and translate strategy into effective execution.\nStrong analytical, problem-solving, communication and interpersonal skills.\nProactive approach to client service, continuous improvement and identifying growth opportunities.\nProven track record of leading cross-functional teams to meet and exceed goals\nAnalytical problem-solving approach with the ability to inform, educate, and influence to support objectives\nHighly organized with exceptional attention to detail and the ability to manage complex programs, competing priorities, and interconnected deliverables.\nProactive, ownership-oriented approach with the ability to anticipate needs, navigate ambiguity, and independently move work forward.\nStrong client judgment and executive communication skills, including the ability to provide clear recommendations, build alignment, and escalate risks appropriately.\nCalm, solutions-oriented approach with the ability to resolve time-sensitive issues and adapt effectively to changing requirements and priorities.\nStrong written and verbal communication and interpersonal skills; proficiency with Microsoft Office and Workfront; willingness to travel as required.\nExperience working in regulated industries a plus (e.g., utilities, telecom, insurance. \nEmployees can be expected to be paid an annualized salary range of $70,000-$85,000, based on variations in knowledge, skills, experience, and market conditions.","description_format":"text","description_chars":5780,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Growth opportunities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-13T06:50:41Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.803,"p_room":0.75,"age_days":14,"expected_fill_days":17,"reasons":["conf:0","win:late","comp:brand"],"computed_at":"2026-10-13T15:27:27Z"},"pay":{"stated_usd_annual":85000,"is_top_pay":false},"html_url":"https://alion.io/job/bequad-account-manager","json_url":"https://alion.io/job/bequad-account-manager.json","meta":{"generated_at":"2026-10-13T15:27:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23594,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4420550},"rest":"https://alion.io/mcp/rest/get_company?id=4420550"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbequad-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbequad-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbequad-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bequad-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbequad-account-manager"}]}