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оценки, отзывы и комментарии;\nвыявлять основные клиентские боли и точки роста;\nанализировать CX-показатели в разрезе продуктов, каналов и сегментов;\nработать с большими объемами данных и находить закономерности;\nготовить визуализации и аналитические отчеты;\nготовить регулярную и ad-hoc аналитику;\nавтоматизировать отчеты и аналитические процессы;\nформулировать выводы и рекомендации для бизнеса и продуктовых команд.\nКого мы ищем\nНам подойдет человек, который:\nуверенно работает с Excel, SQL;\nвладеет Python (Pandas, NumPy) для анализа и обработки данных;\nумеет создавать понятные и информативные визуализации данных;\nумеет анализировать большие объемы данных и находить закономерности;\nумеет работать с количественными данными и текстовой клиентской обратной связью;\nспособен самостоятельно проводить анализ и формулировать понятные выводы;\nвнимателен к деталям и умеет презентовать результаты;\nинтересуется Customer Experience, клиентским поведением и развитием продуктов.\nБудет 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