{"id":2972796,"url":"https://alion.io/job/berman-automotive-service-manager-2","title":"Automotive Service Manager","company":{"id":692187,"name":"Berman","domain":"berman.com","url":"https://alion.io/company/berman-2","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Niles, United 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satisfaction and revenue growth in line with targeted business and financial objectives.\nResponsibilities:\nOversee daily service department operations to ensure efficiency and profitability\nLead and motivate a team of service advisors, technicians, and support staff\nDevelop and implement strategies to increase revenue and customer retention\nTrain and mentor team members to improve performance and service quality\nEnsure all service work meets manufacturer standards and customer expectations\nHire and develop service advisors and technicians\nAddress customer concerns promptly and professionally to resolve issues\nMonitor key performance indicators (KPIs) and adjust strategies to meet goals\nWe offer:\nCompetitive PTO Policy\nMultiple Low-Cost Medical, Dental, Vision & Life Insurance Options\nShort Term & Long Term Disability\n401K\nAutomotive Service & Sales Discounts \nQualifications\n2 years of experience as a Dealership Service Manager\nProven leadership ability to mentor and 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