{"id":1541711,"url":"https://alion.io/job/bernard-product-engineer","title":"Product Engineer","company":{"id":33958,"name":"Bernard","domain":"bernard.io","url":"https://alion.io/company/bernard","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Backend","role_family":"Backend","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":100000,"max_usd":203000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":985},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Python","optional":false},{"name":"React.js","optional":false},{"name":"TypeScript","optional":false},{"name":"JavaScript","optional":true}],"status":"live","first_seen_at":"2026-09-30T16:45:16Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-15T12:19:57Z","board_verified":true,"closed_at":null,"days_open":14,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":14},"description":"ABOUT BERNARD\nHalf of all appliance repair visits fail on the first trip: the wrong part, the wrong diagnosis, another week of waiting, and another truck roll. Bernard fixes this at the point of first contact.\nOur AI answers the call, runs the diagnostic, predicts the right parts against live inventory, and sends the technician out with a game plan. We do not just book the job. We solve it before the truck rolls.\nWe are live with enterprise customers, growing fast, and building the operating system for appliance repair from our office in New York City. Every hire touches the product, the customer, and the trajectory of the company.\nTHE ROLE\nYou own production systems that serve real customers today. You will work across the stack to turn messy operating problems into software that dispatchers, technicians, and service leaders rely on every day.\nYou work directly with the founders and engineering team. You talk to customers, see the problem firsthand, and ship the fix.\nWHAT YOU’LL OWN\nBuild product workflows spanning calls, diagnostics, work orders, scheduling, dispatch, parts, and technician experiences.\nShip AI agents and automation that act across voice, messaging, and operational workflows.\nBuild production APIs, data models, integrations, dashboards, and internal tools.\nOwn features from customer discovery through implementation, rollout, measurement, and iteration.\nImprove reliability and observability as usage scales.\nYOU SHOULD APPLY IF\nYou have 2+ years of professional software engineering experience.\nYou are strong in TypeScript and comfortable moving across backend and frontend systems.\nYou have shipped meaningful production software, not just prototypes.\nYou thrive with autonomy, move quickly, and care about the customer outcome behind the code.\nYou are energized by a broad scope and a short feedback loop.\nPREFERRED\nExperience shipping LLMs or agents to production.\nExperience with real-time systems, voice, React, mobile, graph databases, or third-party integrations.\nSTACK\nTypeScript and Python. The rest is modern, production-grade, and changes fast. If you are good, you will pick it up.\nHOW WE WORK\nWe are a small team. Everyone owns their domain end to end. There is no middle management, no committees, and no approval chain. If something needs to happen, you make it happen.\nWe work in person in New York City. We move fast, give direct feedback, and hold each other to a high bar. The pace is startup pace. 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