{"id":4317856,"url":"https://alion.io/job/bertelsmann-administrative-affairs-operations-manager","title":"Administrative Affairs Operations Manager","company":{"id":20910,"name":"Bertelsmann","domain":"bertelsmann.com","url":"https://alion.io/company/bertelsmann","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":99,"open_postings":36,"ghost_share":0,"stale_share":0.028,"repost_share":0.028,"time_to_fill_p50_days":26,"computed_at":"2026-11-14T05:58:10Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Istanbul, Turkey"],"countries":["TR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GDPR","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-13T00:00:00Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-14T17:09:05Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Company Description\nArvato is an innovative and internationally leading service provider in the field of e-commerce and supply chain management.\nWith more than 20,000 employees worldwide, Arvato delivers practical and relevant solutions across industries including Telecommunication, Hightech & Entertainment, Automotive, Banking, Insurance, Healthcare, Consumer Products and Publishing.\nUsing the latest digital technologies, Arvato develops, operates, and optimizes complex global supply chains and e-commerce platforms, acting as a strategic growth partner for its customers.\nArvato is a wholly owned subsidiary of Bertelsmann SE & Co. KGaA.\nJob Description\nWe are looking for an experienced Administrative Affairs Operations Manager to oversee and coordinate administrative operations across multiple warehouse and facility locations. Reporting to the Administrative Affairs Manager, this role will be responsible for managing administrative affairs supervisors, ensuring operational efficiency, maintaining service quality standards and driving continuous improvement across all locations.\nThe successful candidate will act as a key operational link between the Administrative Affairs Manager and field teams, ensuring seamless coordination, effective resource management and compliance with company, customer, quality and occupational health and safety standards.\nQualifications\nWhat You’ll Do:\nCoordinating the daily, weekly and monthly operational activities of Administrative Affairs Supervisors responsible for regional operations, transportation and fleet management.\nProviding direct operational and managerial support to supervisors in resolving field-related issues and operational bottlenecks.\nConducting regular site visits to monitor administrative services across multiple warehouse locations, including catering, cleaning, employee transportation, company vehicle planning, workwear, personal protective equipment (PPE), inventory, stock management coordination.\nMonitoring workforce allocation, shift planning, attendance and work discipline within teams managed by supervisors.\nConsolidating operational data and performance results received from supervisors and preparing periodic reports for the Administrative Affairs Manager.\nTaking responsibility for and coordinating internal audits, statutory inspections and customer site audits.\nIdentifying operational gaps before audits, developing corrective action plans and ensuring their timely implementation and closure in coordination with supervisors.\nEnsuring compliance with workplace safety, environmental, hygiene and facility standards across warehouses and facilities.\nMonitoring the quality and performance of outsourced service providers, including employee transportation, catering, cleaning and waste management, in line with contractual requirements and Service Level Agreements (SLAs).\nRegularly reviewing and reporting supplier performance evaluation criteria.\nManaging supplier-related performance issues, delays and non-compliance cases, including formal records, warnings, penalty procedures and improvement actions in coordination with supervisors.\nPreparing and updating technical specifications for outsourced services.\nIdentifying operational improvement opportunities and implementing initiatives to enhance service quality, efficiency and cost effectiveness.\nYour Profile:\nBachelor's degree from a relevant university department, preferably in Business Administration, Economics and Administrative Sciences, Logistics Management or Engineering.\nMinimum 7 years of experience in Administrative Affairs, Facility Management or Operations, preferably in multi-site, shift-based and fast-paced logistics or warehouse environments.\nAt least 3-4 years of hands-on managerial experience in team and operational management.\nEnglish at least at B2 level.\nProficient in MS Office applications and operational reporting.\nStrong problem-solving, crisis management and decision-making skills.\nResults-oriented, with a strong focus on process improvement, quality and operational efficiency.\nExcellent planning, organizational, analytical and reporting skills.\nStrong communication and coordination skills, with the ability to work effectively within organizational hierarchies.\nAbility to adapt to dynamic working environments and flexible working hours.\nHolder of a Class B driving licence with an active driving record.\nWillingness and ability to travel frequently between warehouse and facility locations.\nAdditional Information\nWhat We Offer:\nA global work environment with exposure to international projects and teams.\nOpportunities for professional growth, learning and career development.\nA collaborative and supportive team culture.\nBeing part of Bertelsmann SE & Co. KGaA - one of the world's leading media and service companies.\nDisclosure requirements pertaining to the collection of your personal data:\nResponsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.\nThe retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here.\nYou can contact the company’s Data Protection Officer at the above-mentioned postal address.\nFurther information on data protection and your rights can be found here.\nRecruiting-Platform powered by SmartRecruiters.","description_format":"text","description_chars":5629,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Publishing","TV Production","Music Industry"],"lifecycle":[{"event":"open","at":"2026-11-14T17:09:05Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":26,"reasons":["conf:1","win:early","comp:brand"],"computed_at":"2026-11-14T18:34:46Z"},"pay":null,"html_url":"https://alion.io/job/bertelsmann-administrative-affairs-operations-manager","json_url":"https://alion.io/job/bertelsmann-administrative-affairs-operations-manager.json","meta":{"generated_at":"2026-11-14T18:34:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22187,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":20910},"rest":"https://alion.io/mcp/rest/get_company?id=20910"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbertelsmann-administrative-affairs-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbertelsmann-administrative-affairs-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbertelsmann-administrative-affairs-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bertelsmann-administrative-affairs-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbertelsmann-administrative-affairs-operations-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4317856}},{"tool":"search_jobs","arguments":{"company":"bertelsmann.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4317856},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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