{"id":2030386,"url":"https://alion.io/job/bertelsmann-business-support-specialist","title":"Business Support Specialist","company":{"id":20910,"name":"Bertelsmann","domain":"bertelsmann.com","url":"https://alion.io/company/bertelsmann","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Gennep, Netherlands"],"countries":["NL"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":2560,"max":4164,"currency":"EUR","period":"month","gross":true,"usd_annual":55896},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GDPR","optional":true},{"name":"Microsoft Office","optional":true},{"name":"Power BI","optional":true}],"status":"live","first_seen_at":"2026-10-07T14:10:14Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-12T19:47:48Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Job Description\nHeijen (Gennep), Limburg | € 2.560 - € 4.164 | Full-time | TFT\nReady to take the next step in your career as a Business Support Specialist within a high-tech logistics environment? In this role, you will join the implementation of a new customer within the Consumer Products division. You will work on optimizing processes, improving systems, and increasing efficiency within a highly automated supply chain. You will play a key role in translating data and customer needs into smart logistics solutions.\nAt our new site in Heijen (Gennep), you will be part of an international and innovative environment where automation, Warehouse Management Systems, and continuous improvement are at the core of everything we do. You will collaborate with multiple stakeholders across Europe and contribute to one of the most advanced logistics operations in the region.\nYOUR TASKS\nAs a Business Support Specialist, you focus on optimizing and improving system-driven processes, with a strong emphasis on Warehouse Management Systems and collaboration with IT. You play a key role in managing change requests, testing system improvements, and supporting project implementations.\nManage and coordinate WMS-related change requests in collaboration with IT and stakeholders;\nAnalyze business and operational needs and translate them into system and process improvements;\nExecute and support testing of system changes to ensure quality and performance;\nParticipate in and support projects related to system implementations and optimizations;\nAct as a key point of contact between operations, IT, and external stakeholders.\nWe are looking for an analytical and proactive professional who thrives in a dynamic, international logistics environment.\nBachelor’s degree (HBO) in Logistics, Technology, Business Administration, or a similar field;\nFluent in English;\nExperience with and affinity for IT systems (ERP/WMS); experience with SAP is a plus, as many of our customers operate within this environment;\nStrong analytical skills and an interest in logistics, engineering, and automation;\nAdvanced skills in MS Office (Excel, Power BI, PowerPoint, Visio);\nProactive, detail-oriented, and a strong team player.\nPlease note that visa sponsorship is not available for this position.\nWHAT’S IN IT FOR YOU\nExperience matters. But at Arvato, your development doesn’t stop. In this role, you will work with advanced systems and automation technologies within an environment where continuous improvement and innovation are at the core.\nA gross monthly salary between € 2.560 - € 4.164 based on 40 hours, depending on your experience;\nTime-for-time arrangement;\n25 vacation days with the possibility to extend to 28;\nA company laptop and phone (also for personal use);\nAn attractive pension scheme;\nTravel allowance;\nEmployee benefits @ work (discounts on various products and services);\nDiscounts on your gym membership and bike plan;\nAn active employee association with informal activities and team outings;\nOpportunities to further develop yourself in project management and continuous improvement. Interested in methodologies such as Lean or PRINCE2 but not yet fully experienced? We offer you the opportunity to grow and develop these skills with us.\nWHAT’S NEXT\nOur process is fast and straightforward:\nPhone interview with the recruiter;\nFirst interview;\nAssessment;\nSecond interview;\nOffer.\nJob seekers should beware of unsolicited emails from anyone claiming to be a recruiter from Arvato, as job scams are becoming more common. These emails are intended to deceive potential applicants to provide personal information that may be used for criminal purposes.\nAcquisition in response to this vacancy is not appreciated.\nAdditional Information\nDisclosure requirements pertaining to the collection of your personal data:\nResponsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.\nThe retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here.\nYou can contact the company’s Data Protection Officer at the above-mentioned postal address.\nFurther information on data protection and your rights can be found here.\nRecruiting-Platform powered by SmartRecruiters.","description_format":"text","description_chars":4548,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Gym membership"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-07T14:10:14Z"}],"visa":[],"liveness":{"score":26,"band":"fade","label":"Fading","p_open":1,"p_active":0.471,"p_room":0.55,"age_days":6,"expected_fill_days":5,"reasons":["conf:34","velocity","win:tail","comp:brand"],"computed_at":"2026-10-14T06:34:16Z"},"pay":{"stated_usd_annual":55896,"is_top_pay":false},"html_url":"https://alion.io/job/bertelsmann-business-support-specialist","json_url":"https://alion.io/job/bertelsmann-business-support-specialist.json","meta":{"generated_at":"2026-10-14T14:34:06Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18046,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":20910},"rest":"https://alion.io/mcp/rest/get_company?id=20910"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbertelsmann-business-support-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbertelsmann-business-support-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbertelsmann-business-support-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bertelsmann-business-support-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbertelsmann-business-support-specialist"}]}