{"id":1991164,"url":"https://alion.io/job/bertelsmann-control-tower-supervisor","title":"Control Tower Supervisor","company":{"id":20910,"name":"Bertelsmann","domain":"bertelsmann.com","url":"https://alion.io/company/bertelsmann","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Birmingham, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":34068,"max":null,"currency":"GBP","period":"year","gross":null,"usd_annual":45198},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-07T02:01:00Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-11T19:06:45Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Company Description\nArvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Healthcare, Automotive and Publisher industries.\nYou will work in an environment built on collaboration, respect, commitment and curiosity, where you can grow, contribute your ideas, and make an impact. Be part of the team that delivers logistics excellence and shapes supply chains globally. Working at Arvato means: Together, we’re on it.\nJob Description\nWarehouse Operations Leader- Control Tower\nSalary: £34,068.06\nLocation: East Midlands\nHours: Monday to Friday\nOverview of the role\nAt Arvato our Control Tower is the heart of our daily operational function holding all stock data and location information thought the business.\nWe are seeking an Operations Leader to oversee daily operations of the distribution centre’s control tower, ensuring end-to-end visibility, coordination and resolution of supply chain issues. This role is pivotal in maintaining service level agreements (SLAs), driving efficiency and ensuring the timely flow of goods across the network. This is an analytical role leading a small team of SAP Key users and Operators within the Control Tower.\nYour Tasks\nAct as a central point of contact for issue escalation and resolution across warehouse and customer service teams.\nSupervise and support the control tower team to monitor daily distribution operations plus train, mentor and evaluate the performance of the control tower staff.\nCollaborate with internal and external stakeholders to proactively resolve inbound / outbound issues or delays.\nAnalyse and evaluate data to make operational improvements.\nSteering, coordinating, and implementing processes as well as planning the daily business activities.\nParticipating in resource planning (staff and infrastructure)\nIdentifying issues or problems and initiating corrective measures and success control\nQualifications\n• Proficient with WMS SAP system - essential\n• Proven experience in logistics, supply chain, or distribution centre operations\n• Strong supervisory or team leadership experience.\n• Strong analytical, problem-solving, and decision-making skills.\n• Ability to work under pressure and prioritise multiple tasks in a fast-paced environment.\n• Excellent communication and coordination skills across cross-functional teams.\n• Detail-oriented with a focus on accuracy and continuous improvement.\nAdditional Information\n• 25 days annual leave plus 8 UK bank holidays with the option to purchase up to an additional 5 days\n• Pension contribution\n• A life assurance policy that pays out 4 x Salary\n• Employee Assistance Programme that provides you with confidential support, information, and advice to help you\n• Employee Discount Scheme through Treats\n• Free car parking","description_format":"text","description_chars":2878,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-07T06:26:42Z"}],"visa":[],"liveness":{"score":32,"band":"fade","label":"Fading","p_open":1,"p_active":0.581,"p_room":0.55,"age_days":5,"expected_fill_days":5,"reasons":["conf:11","velocity","win:tail","comp:brand"],"computed_at":"2026-10-12T06:55:09Z"},"pay":{"stated_usd_annual":45198,"is_top_pay":false},"html_url":"https://alion.io/job/bertelsmann-control-tower-supervisor","json_url":"https://alion.io/job/bertelsmann-control-tower-supervisor.json","meta":{"generated_at":"2026-10-12T09:24:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14260,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":20910},"rest":"https://alion.io/mcp/rest/get_company?id=20910"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbertelsmann-control-tower-supervisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbertelsmann-control-tower-supervisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbertelsmann-control-tower-supervisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bertelsmann-control-tower-supervisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbertelsmann-control-tower-supervisor"}]}