{"id":2247753,"url":"https://alion.io/job/bertelsmann-facilities-coordinator-av-responsibility","title":"Facilities Coordinator (AV Responsibility)","company":{"id":20910,"name":"Bertelsmann","domain":"bertelsmann.com","url":"https://alion.io/company/bertelsmann","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":30000,"max_usd":47000,"period":"year","method":"role_country_seniority_unknown","sample_n":334},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-28T00:00:00Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-10-11T19:06:45Z","board_verified":true,"closed_at":null,"days_open":14,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":14},"description":"Company Description\nCreating the Extraordinary, Together. \nFremantle is a powerhouse of the TV and Film industry. We are one of the world’s largest and most successful creators, producers and distributors of Entertainment, Drama & Film and Documentaries.\nFrom critically acclaimed dramas like The Responder, starring Martin Freeman, award winning films including Paolo Sorrentino’s Oscar nominated The Hand of God to incredible entertainment like The Rap Game, Too Hot to Handle, The Apprentice and Britain’s Got Talent, we make shows with global appeal.\nOur purpose\nWe are driven by a shared purpose of Creating the Extraordinary, Together. We tell stories that connect people around the world, reflecting and celebrating the diversity of the world we live in. Through compelling, irresistible entertainment, we aim to engage and inspire our audiences. To achieve this, we bring together people from all backgrounds and cultures, both in our teams and on our shows. We are committed to creating opportunities for talent by being inclusive in all that we do.\nJob Description\nWe are looking for a Facilities Coordinator to join an enthusiastic and dynamic Facilities Management Team looking after the Fremantle Global Headquarters based at 1 Stephen St in London.\nThe Coordinator will assist with implementation of operational facilities delivery for the Fremantle headquarters in line with the needs of its users whilst operating within Company values and financial boundaries set. The role also holds responsibility for AV provision across the HQ and onsite events, working closely with the IT team on any AV/IT related items that cross into Facilities and Operations services.\nThe workplace is varied with formal and informal internal customers, as both the Global Senior Management and various productions are based on site.\nThe role is predominantly office based.\nHere you’ll get to:\nWork as part of the team to deliver day to day Facilities service (all hard and soft services)\nMonitor the Facilities Helpdesk including answer calls and emails, record jobs and ensure they are completed appropriately\nEnsure all requests are within set cost boundaries, escalate any requests that incur additional costs\nManage and administer the access control system, including issuing, amending and deactivating passes, maintaining accurate user records, and configuring access levels and time schedules in line with security requirements\nProduce regular data reporting from the access control system to support management oversight, audits and compliance requirements\nComplete floor walks, identify and log any issues that need addressing\nInstruct Facilities works and follow up all within agreed timeliness\nEscalate any issues to Facilities Manager for resolve\nTake day-to-day ownership of AV equipment and systems across the HQ (meeting rooms, boardrooms, and communal/event spaces), completing regular checks and ensuring everything is tested and fault-free ahead of use\nProvide first-line AV support to staff, troubleshooting issues as they arise and escalating more complex faults appropriately\nAct as the key point of contact between Facilities/Operations and the IT team on AV/IT related items, ensuring a joined-up approach to installs, faults and support where responsibilities cross over\nMaintain an inventory of AV equipment across the HQ, flagging maintenance, repair or replacement needs to the Facilities Manager and IT team in good time\nSupport onsite events, managing all required data gathering, scheduling Hub churn, ensuring RAMs and safety documents are completed and approved, and coordinating AV setup, testing and on-the-day support in conjunction with the IT team\nDevelop and maintain strong relationships with key relationships and contacts\nPerform First Aid and Fire warden duties\nEnsure all H&S standards are met for the Facilities Function, ensure RAMS are in place if required\nAny other duties and ad hoc tasks as required\nQualifications\nRequired\nSome Experience in Facilities Management\nExcellent written skills on and offline, with a digitally-curious mind\nStrong IT skills - MS Office (Word, Excel, PowerPoint etc.) \nWorking knowledge of AV equipment and systems (screens, video-conferencing, sound), or a willingness to learn\nHighly organised and self-motivated\nAbility to work individually and as part of a busy team\nFlexible approach with a positive and proactive can-do attitude\nResilient and proactive with a flexible approach to daily workload\nDesirable\nExperience with dealing with customers \nExperience working alongside IT teams on shared AV/IT infrastructure or providing technical support at live events\nExperience managing deadlines\nFire Safety qualification\nFirst Aid and Defibrillator trained","description_format":"text","description_chars":4729,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Publishing","TV Production"],"lifecycle":[{"event":"open","at":"2026-10-11T02:09:45Z"}],"visa":[],"liveness":{"score":10,"band":"cold","label":"Long shot","p_open":1,"p_active":0.276,"p_room":0.35,"age_days":14,"expected_fill_days":5,"reasons":["conf:11","win:tail","comp:brand"],"computed_at":"2026-10-12T06:49:42Z"},"pay":null,"html_url":"https://alion.io/job/bertelsmann-facilities-coordinator-av-responsibility","json_url":"https://alion.io/job/bertelsmann-facilities-coordinator-av-responsibility.json","meta":{"generated_at":"2026-10-12T06:49:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10959,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":20910},"rest":"https://alion.io/mcp/rest/get_company?id=20910"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbertelsmann-facilities-coordinator-av-responsibility"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbertelsmann-facilities-coordinator-av-responsibility"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbertelsmann-facilities-coordinator-av-responsibility"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bertelsmann-facilities-coordinator-av-responsibility\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbertelsmann-facilities-coordinator-av-responsibility"}]}