{"id":2247113,"url":"https://alion.io/job/bertelsmann-infrastructure-support-specialist-mf","title":"Infrastructure Support Specialist (m/f)","company":{"id":20910,"name":"Bertelsmann","domain":"bertelsmann.com","url":"https://alion.io/company/bertelsmann","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Luxembourg City, Luxembourg"],"countries":["LU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"Cortex","optional":false},{"name":"Cortex XSOAR","optional":false},{"name":"DNS","optional":false},{"name":"Linux","optional":false},{"name":"Microsoft Defender","optional":false},{"name":"SIEM","optional":false},{"name":"Splunk","optional":false},{"name":"TCP/IP","optional":false},{"name":"Windows","optional":false},{"name":"Prometheus","optional":true}],"status":"live","first_seen_at":"2026-10-04T02:00:00Z","employer_posted_date":"2026-10-04","last_verified_at":"2026-10-12T14:39:24Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Company Description\nRTL is Europe’s leading entertainment brand standing for entertainment, independent journalism, inspiration,energy and attitude. With our TV channels, streaming services, radio stations and online platforms in Germany,France, Hungary and Luxembourg, we reach millions of people across Europe every day. Do you value teamspirit and a hands-on mentality? Do you want to grow beyond yourself and be part of our diverse team? Do youvalue a trusting working atmosphere? Are you looking for the freedom to implement your ideas and developyour strengths? Then join us in shaping the future of Europe's leading entertainment company.\nJob Description\nDeploy and operate SOC platforms including SIEM, EDR, SOAR, NDR, and TIP across cloud and on-premises environments, ensuring availability and performance.\nManage log ingestion pipelines (e.g. Azure Event Hubs, forwarders, parsing, indexing) to ensure datacompleteness, normalization, and integrity for detection use cases.\nAdminister infrastructure systems (Windows, Linux, cloud services), including patching, hardening, backupvalidation, and access control enforcement via centralized identity platforms.\nIntegrate the security tooling ecosystem (e.g. Splunk, Microsoft Defender, Cortex XSOAR, TIPs), ensuringstable interoperability and data exchange.\nSupport detection and incident response by ensuring availability, retention, and quality of telemetryrequired for investigations and threat hunting.\nMonitor and optimize platform health and capacity, identifying performance bottlenecks, ingestion issues,and scalability constraints.\nMaintain documentation and drive continuous improvement, including SOPs, data flow mappings, andoptimization initiatives for cost, performance, and detection coverage.\nQualifications\nHands-on experience with SOC technologies (SIEM, EDR, SOAR) and log management architectures.\nStrong system administration expertise across Windows, Linux, and cloud environments (Azure preferred).\nProven ability to troubleshoot distributed systems and ingestion pipelines, including root cause analysisand remediation.\nExperience with Splunk Cloud architecture, including ingestion optimization and index management.\nFamiliarity with log pipeline optimization tools (e.g., Cribl) and data reduction strategies.\nKnowledge of cloud-native security services (Azure Event Hubs, Log Analytics, Defender suite).\nAdvanced knowledge of networking concepts including TCP/IP, DNS, routing, segmentation, and secureconnectivity.\nAdditional Information\nAs an Infrastructure Support Specialist, you are part of the Information Security Services (ISS) Team,contributing across Engineering, Architecture, and System Administration. You are responsible for theimplementation, operation, and optimization of SOC infrastructure and security platforms, ensuring reliable,secure, and scalable environments that enable detection, incident response, and threat intelligencecapabilities.\nAs part of the Global SOC team, you collaborate with other cybersecurity professionals to proactively identify,mitigate, and respond to potential threats and vulnerabilities. You work closely with detection engineers,incident responders, and threat intelligence analysts to ensure that SOC platforms continuously deliver thetelemetry, performance, and coverage required to protect the Group.","description_format":"text","description_chars":3339,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Publishing","TV Production"],"lifecycle":[{"event":"open","at":"2026-10-11T02:09:45Z"}],"visa":[],"liveness":{"score":20,"band":"cold","label":"Long shot","p_open":1,"p_active":0.45,"p_room":0.45,"age_days":8,"expected_fill_days":5,"reasons":["conf:11","win:tail","comp:brand"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/bertelsmann-infrastructure-support-specialist-mf","json_url":"https://alion.io/job/bertelsmann-infrastructure-support-specialist-mf.json","meta":{"generated_at":"2026-10-12T16:23:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26161,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":20910},"rest":"https://alion.io/mcp/rest/get_company?id=20910"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbertelsmann-infrastructure-support-specialist-mf"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbertelsmann-infrastructure-support-specialist-mf"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbertelsmann-infrastructure-support-specialist-mf"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bertelsmann-infrastructure-support-specialist-mf\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbertelsmann-infrastructure-support-specialist-mf"}]}