{"id":2249170,"url":"https://alion.io/job/bertelsmann-lead-quality-training-specialist","title":"Lead Quality & Training Specialist","company":{"id":20910,"name":"Bertelsmann","domain":"bertelsmann.com","url":"https://alion.io/company/bertelsmann","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Education","role_family":"Education","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Shepherdsville, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":33000,"max_usd":66000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":142},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GDPR","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-26T02:00:00Z","employer_posted_date":"2026-09-26","last_verified_at":"2026-10-12T19:47:48Z","board_verified":true,"closed_at":null,"days_open":18,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":18},"description":"Company Description\nArvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Healthcare, Automotive and Publisher industries.\nYou will work in an environment built on collaboration, respect, commitment and curiosity, where you can grow, contribute your ideas, and make an impact. Be part of the team that delivers logistics excellence and shapes supply chains globally. Working at Arvato means: Together, we’re on it.\nJob Description\nIn the position of Lead Quality & Training Specialist, you will provide support in achieving and maintaining the required operational quality levels, as well as assisting with audits and certifications. Together with your team, you ensure that customer requirements and KPIs are in place and strive to improve the quality scores. This position is responsible for collecting, maintaining, and distributing all documents and communication relevant to compliance with Arvato’s Corrective Action/CI System(s), including but not limited to: internal/external audit non-conformances, customer complaints, internal process compliance, objective evidence/verification of closed CARs, etc.\nYOUR TASKS\nEnsure the development, launch, and maintenance of Arvato’s Corrective Action System to meet or surpass requirements of the ISO9001 (Or 13485) international standard and associated customer-specific requirements (CSRs)\nReview of Documented Processes (key procedures) per ISO9001 (Or 13485) and CSRs against corrective action plans as planned through RCCA documentation to ensure safe, timely, and effective implementation\nAssist in the development/enforcement of the quality systems within all departments (at all levels) by ensuring the effectiveness of corrective actions through follow-up and routine audits\nLead cross-functional meetings & facilitate teams as needed in the preparation and execution of effective Root Cause/Corrective Action activities\nProvide detailed problem-solving expertise to Operations and Quality in Root Cause investigations\nResponsible for coordinating and chairing cross-functional RCCA Report meetings\nMaintain Corrective Action tracking system/database and ensure prompt communication with all parties involved\nAssist in the preparation of the surveillance of 3rd party quality systems audits to maintain certifications\nLead audits where appropriate and follow up with open issues as required\nPresent relevant open issues to the responsible parties and ensure prompt follow-up closure\nProvide training to Arvato personnel on Corrective Action procedures\nProvide valuable analysis and actionable input to Management Review regarding the effectiveness/efficiency of Arvato’s Corrective Action System\nActively participate in presentations to management and the customer as required\nBe a member of cross-functional teams to focus on problem-solving and continuous improvement, and complete action plans as delegated by the team\nAssist in the development of Turtle Diagrams, Management System requirements, and potential changes to regulatory standards (i.e., ISO9001, ISO14001, ISO13485, OSHA, etc.)\nQualifications\nBachelor’s degree or equivalent work experience in relevant field\n5 Years' experience in Quality Management or a leadership role\nWorking knowledge of core quality system principles, including PPAP, SPC, APQP, and Root Cause/ Corrective Action methods\nDemonstrated expertise in problem-solving methods and activities, including RCCA, 5-Why, 8-Disciplines, Deming/PDCA, and A3, and ability to coach in same\nSix Sigma/Lean experience preferred\nKnowledge of MS Office\nExperience with ERP Systems (I.E. SAP)\nExperience with quality management systems\nProficiency in quality management and audit tools (Master Control)\nAdditional Information\nMedical, Dental, Vision, Life Insurance, and Disability Pay.\n401(k) with company matching up to 6%.\nPaid Time Off, including paid holidays.\nFlexible Spending Accounts.\nVoluntary benefits such as legal and financial assistance, pet insurance, and more.\nEmployee Assistance Program.\nOngoing employee development opportunities including tuition reimbursement, scholarships, and training.\nCommuter benefits.\nEmployee engagement activities. \nDisclosure requirements pertaining to the collection of your personal data:\nResponsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.\nThe retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here.\nYou can contact the company’s Data Protection Officer at the above-mentioned postal address.\nFurther information on data protection and your rights can be found here.\nWe strive to be an equitable and inclusive workplace for our employees and value their diverse perspectives, which contribute to the diversity of our company. Therefore, we welcome applications from people who enrich our company with their identity, background and personal experience. We want to keep the application process as simple as possible for you: focus on a meaningful resume; we do not require an elaborate cover letter. Please know that we can only accept your application through our online application portal.\nRecruiting-Platform powered by SmartRecruiters.","description_format":"text","description_chars":5615,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Publishing","TV Production"],"lifecycle":[{"event":"open","at":"2026-10-11T02:18:26Z"}],"visa":[],"liveness":{"score":14,"band":"cold","label":"Long shot","p_open":1,"p_active":0.402,"p_room":0.35,"age_days":18,"expected_fill_days":5,"reasons":["conf:34","win:tail","comp:brand"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/bertelsmann-lead-quality-training-specialist","json_url":"https://alion.io/job/bertelsmann-lead-quality-training-specialist.json","meta":{"generated_at":"2026-10-14T09:12:47Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10179,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":20910},"rest":"https://alion.io/mcp/rest/get_company?id=20910"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbertelsmann-lead-quality-training-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbertelsmann-lead-quality-training-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbertelsmann-lead-quality-training-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bertelsmann-lead-quality-training-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbertelsmann-lead-quality-training-specialist"}]}