{"id":4205882,"url":"https://alion.io/job/bertelsmann-operations-director","title":"Operations Director","company":{"id":20910,"name":"Bertelsmann","domain":"bertelsmann.com","url":"https://alion.io/company/bertelsmann","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":99,"open_postings":39,"ghost_share":0,"stale_share":0.026,"repost_share":0.026,"time_to_fill_p50_days":24,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Operations","role_family":"Operations","seniority":"head","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GDPR","optional":false}],"status":"live","first_seen_at":"2026-11-12T23:36:57Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-13T06:59:36Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Company Description\nCarbel, now part of Arvato, is a fast-growing third-party logistics (3PL) provider specializing in e-commerce and retail distribution. We support globally recognized retail and consumer brands through a rapidly expanding U.S. network of distribution centers, combining operational agility with scalable logistics solutions.\nArvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Healthcare, Automotive and Publisher industries.\nYou will work in an environment built on collaboration, respect, commitment and curiosity, where you can grow, contribute your ideas, and make an impact. Be part of the team that delivers logistics excellence and shapes supply chains globally. Working at Arvato means: Together, we’re on it.\nJob Description\nThe Operations Director is responsible for the oversight of all phases of warehouse operations, including setup, production, quality control, maintenance, receiving, picking, and shipping. In addition, the Operations Director works closely with the operations team to increase productivity and profitability within the operation. Responsibilities include staffing, P&L management, vendor relations, and process improvement. The Operations Director also interacts closely with Account/Service Delivery teams and client contacts.\nYOUR TASKS\nManage multiple P&Ls in a cost center environment\nDirect activities associated with daily operations and client requirements\nLead the development and implementation of operating processes\nLead and direct fulfillment and distribution operations\nDevelop, implement, and manage highly customized workflows in a supply chain management environment from receipt of data through value-added services/packaging to outbound\nHire, train, and evaluate supervisory and management staff\nInitiate and coordinate large projects (e.g., equipment justification and procurement, facility layout)\nStay current on information technology affecting functional areas to increase productivity and/or decrease costs\nQualifications\nStrong analytical skills with excellent problem identification and resolution abilities\nExcellent verbal and written communication skills and strong interpersonal skills\nAbility to creatively develop solutions to meet operational challenges\nOrganizational and planning skills, including prioritization and deadline management\nAbility to work in stressful situations and maintain composure\nAble to interact with all levels of employees, management, and external clients\nSelf-starter and goal-oriented\nBachelor’s degree or 10+ years of experience in a leadership role in a warehouse environment\nExperience with budget and business plan development\nProven ability to develop innovative solutions for increased productivity\nSuperior negotiation skills in both internal and external settings\nMasterful organizational, communication, and leadership skills demonstrated by previous professional success\nStrong working knowledge of data analysis and performance metrics using business management software (e.g., SAP, ERP, CRM)\nSpanish fluency required\nExperience in fashion/apparel logistics or similar high-SKU environments strongly preferred\nAbility to function in a high-pressure, fast-moving environment\nDivided between office setting and operations environment\nAdditional Information\nMedical and Life insurance.\nPaid Time Off, including paid holidays.\nVoluntary benefits such as Dental, Vision, and Gap insurance, short-term disability, paid family leave, accident insurance, critical illness and cancer insurance. \nDisclosure requirements pertaining to the collection of your personal data:\nResponsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.\nThe retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here.\nYou can contact the company’s Data Protection Officer at the above-mentioned postal address.\nFurther information on data protection and your rights can be found here.\nWe strive to be an equitable and inclusive workplace for our employees and value their diverse perspectives, which contribute to the diversity of our company. Therefore, we welcome applications from people who enrich our company with their identity, background and personal experience. We want to keep the application process as simple as possible for you: focus on a meaningful resume; we do not require an elaborate cover letter. Please know that we can only accept your application through our online application portal.\nLearn more about our commitment to Equal Opportunity and Accommodation Information here.\nRecruiting-Platform powered by SmartRecruiters.","description_format":"text","description_chars":5077,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":10,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Spanish","level":"Advanced (C1)","optional":false}]},"benefits":["Life insurance","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Publishing","TV Production","Music Industry"],"lifecycle":[{"event":"open","at":"2026-11-12T23:36:57Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 1","filings_12m":1,"filings_prev_12m":1,"green_card_filings_12m":0,"median_offered_wage_usd":167500,"route":null,"cap_exempt":false,"checked_at":"2026-11-12T07:36:15+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":26,"reasons":["conf:1","win:early","comp:brand"],"computed_at":"2026-11-13T08:01:44Z"},"pay":null,"html_url":"https://alion.io/job/bertelsmann-operations-director","json_url":"https://alion.io/job/bertelsmann-operations-director.json","meta":{"generated_at":"2026-11-13T08:01:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16641,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":20910},"rest":"https://alion.io/mcp/rest/get_company?id=20910"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbertelsmann-operations-director"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbertelsmann-operations-director"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbertelsmann-operations-director"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bertelsmann-operations-director\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbertelsmann-operations-director"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4205882}},{"tool":"search_jobs","arguments":{"company":"bertelsmann.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4205882},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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