{"id":2248621,"url":"https://alion.io/job/bertelsmann-operations-manager-4","title":"Operations Manager","company":{"id":20910,"name":"Bertelsmann","domain":"bertelsmann.com","url":"https://alion.io/company/bertelsmann","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Management","role_family":"Management","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":null,"max":44000,"currency":"GBP","period":"year","gross":null,"usd_annual":58234},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-24T02:00:00Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-10-11T19:06:45Z","board_verified":true,"closed_at":null,"days_open":17,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":17},"description":"Company Description\nArvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Healthcare, Automotive and Publisher industries.\nYou will work in an environment built on collaboration, respect, commitment and curiosity, where you can grow, contribute your ideas, and make an impact. Be part of the team that delivers logistics excellence and shapes supply chains globally. Working at Arvato means: Together, we’re on it.\nJob Description\nLocation: Corby\nSalary: Up to £44,000 per annum (dependent on experience)\nHours: Monday to Friday, 40 hours per week\nAbout the Role:\nAt Arvato, we are committed to delivering operational excellence for our customers through innovation, collaboration and exceptional service. We are looking for an experienced Operations Manager to lead one of our warehouse operations at our Corby site.\nThis is an excellent opportunity for a motivated and people-focused leader who thrives in a fast-paced logistics environment and has a proven track record of driving performance, developing teams and delivering outstanding customer service.\nYour Tasks:\nLead and manage the day-to-day warehouse operation, ensuring customer service levels and operational KPIs are consistently achieved.\nDevelop, coach and inspire your Operations Supervisors and operational colleagues to maximise performance and engagement.\nDrive a strong health and safety culture, ensuring compliance with company policies and legal requirements.\nMonitor operational performance, analysing data and implementing improvement initiatives to increase productivity, quality and efficiency.\nBuild effective relationships with customers and internal stakeholders to ensure operational excellence and customer satisfaction.\nManage labour planning and resource allocation to meet changing business demands.\nLead continuous improvement projects using Lean methodologies and best practice principles.\nEnsure compliance with all operational processes, quality standards and contractual requirements.\nSupport the delivery of business objectives through effective planning, problem solving and decision making.\nQualifications\nWe’re looking for someone who has:\nPrevious experience in an Operations Manager role within a warehouse, logistics or supply chain environment.\nStrong leadership experience with the ability to coach, motivate and develop high-performing teams.\nExperience managing KPIs, SLAs and customer expectations.\nExcellent communication and stakeholder management skills.\nStrong analytical and problem-solving abilities with a data-driven approach.\nExperience of Warehouse Management Systems (WMS) and Microsoft Office applications.\nA passion for continuous improvement and operational excellence.\nThe ability to work collaboratively within a dynamic and fast-moving environment.\nAdditional Information\n25 days annual leave plus 8 bank holidays with the option to purchase up to an additional 5 days\nPension contribution\nA life assurance policy that pays out 4 x Salary\nEmployee Assistance Programme that provides you with confidential support, information, and advice to help you\nEmployee Discount Scheme through Benefit Hub\nFree Parking","description_format":"text","description_chars":3269,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Publishing","TV 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