{"id":2249314,"url":"https://alion.io/job/bertelsmann-quality-training-specialist","title":"Quality Training Specialist","company":{"id":20910,"name":"Bertelsmann","domain":"bertelsmann.com","url":"https://alion.io/company/bertelsmann","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Education","role_family":"Education","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pleasant Prairie, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":38000,"max_usd":98000,"period":"year","method":"role_country_seniority_unknown","sample_n":2052},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CAPA","optional":false},{"name":"GDPR","optional":false},{"name":"Microsoft Office","optional":false},{"name":"SharePoint","optional":false}],"status":"live","first_seen_at":"2026-09-16T00:00:00Z","employer_posted_date":"2026-09-16","last_verified_at":"2026-10-11T19:06:45Z","board_verified":true,"closed_at":null,"days_open":26,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":26},"description":"Company Description\nArvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Healthcare, Automotive and Publisher industries.\nYou will work in an environment built on collaboration, respect, commitment and curiosity, where you can grow, contribute your ideas, and make an impact. Be part of the team that delivers logistics excellence and shapes supply chains globally. Working at Arvato means: Together, we’re on it.\nJob Description\nTraining Overall Responsibilities:\nReview process documents and update process Training Curriculum, as needed\nTrain employees on training processes\nConduct first-day orientation training\nFollow up on yearly training plans and coordinate with respective processes\nMaintain the training matrix system and reporting tools for training\nMaintaining knowledge of training and evidence, coordinating with all respective trainers\nAssisting in identifying problems and opportunities, such as operational changes or industry developments that training could improve\nAssisting in ensuring that training milestones and goals are met\nPerforming other related duties, as assigned by the Quality Supervisor / Manager and required to meet the goals and objectives identified with our training programs\nSupporting the organization of necessary training to increase company qualifications\nQuality Overall Responsibilities:\nSupporting the Introduction of local and international standards into Arvato business processes within the scope of the quality management system. \nMaintaining working knowledge of applicable FDA quality system and current Good Manufacturing Practice (cGMP) requirements, and applicable FDA expectations related to documentation, records, training, CAPA, complaints, labeling, packaging, storage, and distribution controls.\nSharing the necessary information and knowledge regarding Quality Management Systems with relevant internal parties.\nSupporting FDA-regulated customer requirements by helping ensure procedures, training records, quality records, audit evidence, and corrective action documentation are complete, controlled, traceable, and inspection-ready.\nDocument Management:\nConducting documentation studies, revision, record keeping, and archiving.\nCommunication with process owners and working together for updates.\nCoordinate the creation of sustainable corporate knowledge within the organization.\nSupport FDA documentation expectations by maintaining accurate, legible, controlled, and retrievable records, including training evidence, audit records, CAPA documentation, inspection records, and applicable quality system documents.\nAudit Management\nSupporting the Quality Supervisor / Manager in internal and external audits (Client, Authority, FDA, Client and Social Audits).\nReporting and tracking the findings of the audits together with the Quality Supervisor / Manager.\nAssist with FDA inspection readiness activities, including preparation of objective evidence, support during regulatory or customer audits, and timely follow-up of findings, observations, and corrective actions.\nContinuous Improvement:\nAdminister the SharePoint Document and Training Center systems and follow up on related system development issues.\nSupport the implementation of LEAN initiatives, including 5S projects, across the facility.\nObjectives:\nTrack Training and Quality Department KPIs and objectives.\nProcess and Risk Management:\nSupport organization-wide process and risk-based improvement activities.\nCAPAs and Claims:\nMonitor CAPAs and claims, and provide periodic updates to the Quality Supervisor / Manager.\nParticipate in CAPA root cause analysis activities, as needed.\nEnsure CAPA and claim activities include documented root cause analysis, defined corrective and preventive actions, effectiveness checks, and clear records aligned with ISO and FDA quality system expectations.\nQuality Controls/ Inspections:\nSupport the Quality Supervisor and Manager with quality control data analysis.\nMonitor calibration activities and quality inspections.\nSupport applicable controls for FDA-regulated products, including quarantine and release status, traceability, storage conditions, labeling accuracy, packaging controls, and inspection documentation.\nQualifications\nKnowledge of FDA quality system requirements, including document control, training records, audit readiness, CAPA, complaint handling, and quality record retention. \nProficient in Microsoft Office programs and training technology platforms. \nExcellent written and verbal communication skills. \nUnderstanding of training and quality processes, including program development. \nAbility to facilitate moderate to large group sessions. \nHighly organized and detail-oriented, with the ability to independently manage projects and programs. \nWorking on-site \nBachelor’s degree strongly preferred\nBilingual strongly preferred\nPreferred ISO 9001:2015 Internal Auditor certification and FDA experience.\nAdditional Information\nCompany paid Medical, Dental, Vision, Life Insurance, and Accidental Death & Dismemberment Benefits.\nNon-taxable Long-Term Disability benefits.\nPaid Time Off, including paid holidays.\nEmployee Assistance Program.\nOngoing employee development training.\nEmployee engagement activities.\nDisclosure requirements pertaining to the collection of your personal data:\nResponsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.\nThe retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here.\nYou can contact the company’s Data Protection Officer at the above-mentioned postal address.\nFurther information on data protection and your rights can be found here.\nWe strive to be an equitable and inclusive workplace for our employees and value their diverse perspectives, which contribute to the diversity of our company. Therefore, we welcome applications from people who enrich our company with their identity, background and personal experience. We want to keep the application process as simple as possible for you: focus on a meaningful resume; we do not require an elaborate cover letter. Please know that we can only accept your application through our online application portal.\nLearn more about our commitment to Equal Opportunity and Accommodation Information here.\nRecruiting-Platform powered by SmartRecruiters.","description_format":"text","description_chars":6769,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Publishing","TV Production"],"lifecycle":[{"event":"open","at":"2026-10-11T02:18:26Z"}],"visa":[],"liveness":{"score":25,"band":"fade","label":"Fading","p_open":1,"p_active":0.547,"p_room":0.45,"age_days":26,"expected_fill_days":14,"reasons":["conf:6","win:tail","comp:brand"],"computed_at":"2026-10-12T01:09:24Z"},"pay":null,"html_url":"https://alion.io/job/bertelsmann-quality-training-specialist","json_url":"https://alion.io/job/bertelsmann-quality-training-specialist.json","meta":{"generated_at":"2026-10-12T01:09:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1215,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":20910},"rest":"https://alion.io/mcp/rest/get_company?id=20910"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbertelsmann-quality-training-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbertelsmann-quality-training-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbertelsmann-quality-training-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bertelsmann-quality-training-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbertelsmann-quality-training-specialist"}]}