{"id":3523872,"url":"https://alion.io/job/bertelsmann-senior-product-manager-consumer-touchpoints-mfd-5","title":"(Senior) Product Manager Consumer Touchpoints (m/f/d)","company":{"id":20910,"name":"Bertelsmann","domain":"bertelsmann.com","url":"https://alion.io/company/bertelsmann","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":28,"ghost_share":0,"stale_share":0.036,"repost_share":0,"time_to_fill_p50_days":20,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Product","role_family":"Product","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Oslo, Norway"],"countries":["NO"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":81000,"max_usd":178000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":4457},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GDPR","optional":false}],"status":"live","first_seen_at":"2026-10-30T13:20:04Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-01T16:46:14Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Company Description\nEveryone's story matters. Come shape your story with us at Riverty.\nBut where does that take you?\nTo one of our 30 hybrid workspaces - designed for exchanging ideas, learning from others, and shaping the way we work. An international community of over 4,000 people, representing almost 80 nationalities across 12 countries. United by one mission: Combining empathy, advanced technology and data-driven insights to keep people and businesses in flow. With payments made for them. So that they don't have to worry about it.\nAnd there's more: We are part of the family-owned Bertelsmann group. Established. Corporate. In a fast-paced industry. We enable flexible payments in various industries, simplifying the financial management of known brands and helping people repay debt to build financial confidence. In short: shaping FinTech.\nJob Description\nWe are looking for a\n(Senior) Product Manager Consumer Touchpoints (m/f/d)\n(unlimited, fulltime) Join our team at our locations in Oslo, Stockholm, Varberg, Helsinki or Copenhagen - flexible working conditions available\nWe are the most trusted invoice management provider in the Nordics.\nAs a (Senior) Product Manager for Consumer Touchpoints, you’ll shape the experiences through which consumers interact with us. You’ll own the product strategy and roadmap for your domains within our product \"Invoicing as a Service\", which offers a complete order-to-cash solution from invoice generation & distribution over payment and dunning to debt collection, including customer service, turning customer insights and data into scalable solutions that balance consumer needs, business impact and operational efficiency.\nYour responsibilities will be:\nDefine and drive the product strategy, roadmap and priorities for your consumer touchpoint domains - digital and human ones\nOwn and continuously improve the user experience across consumer-facing touchpoints\nIdentify customer needs and opportunities through user research, feedback, market insights and data\nDevelop scalable and reusable product capabilities across your domains\nDefine and track product KPIs, including conversion, digital self-service and customer satisfaction\nLead cross-functional collaboration with Product, Engineering, Operations, Commercial and Compliance\n\nDefine product requirements and be an integral part of the development process, closely collaborating with our platform team\n\nEnsure relevant regulatory and compliance requirements are considered within your domains\nQualifications\nWhat you bring:\nSeveral years of Product Management experience in cross-functional product organizations\nStrong experience in product strategy, customer discovery and roadmap definition for digital products or services\nExpertise in relevant areas such as payments, dunning & collections, customer service or consumer self-service\nStrong analytical and data-driven mindset with a focus on outcome-oriented product decisions\nStrong stakeholder management and collaboration skills across Product, Engineering, Operations and Commercial\nProactive and self-driven approach with the ability to make decisions in complex or ambiguous environments\nStrong communication skills in English (Swedish and Norwegian a plus) and the ability to influence across different teams and seniority levels\nAdditional Information\nDisclosure requirements pertaining to the collection of your personal data:\nResponsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.\nThe retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here.\nYou can contact the company’s Data Protection Officer at the above-mentioned postal address.\nFurther information on data protection and your rights can be found here.\nRecruiting-Platform powered by SmartRecruiters.","description_format":"text","description_chars":4138,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Flexible schedule"],"hiring_locations":[{"name":"Norway","iso":"NO","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Publishing","TV Production","Music Industry","Business Process Outsourcing (BPO)"],"lifecycle":[{"event":"open","at":"2026-10-30T13:20:04Z"}],"visa":[],"liveness":{"score":99,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.993,"p_room":1,"age_days":1,"expected_fill_days":20,"reasons":["conf:1","wave","velocity","win:early","comp:brand"],"computed_at":"2026-11-01T06:10:25Z"},"pay":null,"html_url":"https://alion.io/job/bertelsmann-senior-product-manager-consumer-touchpoints-mfd-5","json_url":"https://alion.io/job/bertelsmann-senior-product-manager-consumer-touchpoints-mfd-5.json","meta":{"generated_at":"2026-11-01T18:14:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27989,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":20910},"rest":"https://alion.io/mcp/rest/get_company?id=20910"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbertelsmann-senior-product-manager-consumer-touchpoints-mfd-5"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbertelsmann-senior-product-manager-consumer-touchpoints-mfd-5"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbertelsmann-senior-product-manager-consumer-touchpoints-mfd-5"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bertelsmann-senior-product-manager-consumer-touchpoints-mfd-5\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbertelsmann-senior-product-manager-consumer-touchpoints-mfd-5"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3523872}},{"tool":"search_jobs","arguments":{"company":"bertelsmann.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3523872},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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