Senior Technical Service Representative

Best Buy Canada • Consumer Electronics • Hardware • Bachelor's Degree • 3 days ago
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Salary
$38k – $44k per year
Location
In office (Timmins)
Seniority
Senior · 1+ year exp
Employment
Full-Time
Overview
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Best Buy Canada

Best Buy Canada is one of the country's largest omnichannel consumer electronics retailers, providing a vast selection of technology products, home appliances, and digital entertainment. Headquartered in Burnaby, British Columbia, the company operates an extensive network of retail stores alongside a robust e-commerce platform serving millions of customers. In addition to product sales, it offers expert technical support, device repairs, and installation services through its integrated Geek Squad brand.
bestbuy.ca • HQ: Burnaby, Canada • Smartphones • Hardware • Consumer Electronics • 201-500 employees

You’ll love it here! We are hiring immediately for a senior technical service representative, which we call senior service agent. In this role, you will help develop and support the services team and work together to create an amazing customer experience.

Join us and grow your career with our retail team as a senior technical service representative.

What you’ll do:

  • Support the Team Lead in recruiting, scheduling, mentoring, and developing the Services team

  • Create an amazing customer experience at the service desk

  • Provide delivery and installation services for our customers in their homes

  • Ensure vehicles and equipment are well maintained

  • Cultivate an inclusive team and learning culture

What we’re looking for:

  • 1 year of similar experience

  • Must be at least 18 years old

  • Ability to lift up to 50 lbs

  • Valid driver’s licence with a clean drivers abstract

  • Successful completion of criminal background check

  • Enthusiasm to support and assist our customers

  • Flexibility to adapt to dynamic situations in a fast-paced environment

Why you’ll love it here:

  • Employee discounts on awesome tech

  • Competitive compensation and benefits

  • Flexible schedules as per business needs

  • Supportive leaders who care about you and your wellbeing

  • An inclusive, fun, and supportive team who you will quickly call friends

  • Training programs to build new and transferable skills and achieve certifications

Join our amazing team!

We are looking for people just like you.

About Best Buy

As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech.

Grow your career in development roles (team lead).

Base pay range

Hourly pay rate: $19.36 - $22.33

Pay may vary by province. Pay listed is for the location advertised.

1390 Riverside Drive, Timmins, ON P4R 1A5

This posting is for a vacancy.

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