{"id":1238674,"url":"https://alion.io/job/bet365-business-systems-application-engineer","title":"Business Systems Application Engineer","company":{"id":3490,"name":"bet365","domain":"bet365.com","url":"https://alion.io/company/bet365","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":22,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Manchester, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":30000,"max_usd":66000,"period":"year","method":"role_country_seniority_unknown","sample_n":690},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-09-25T12:56:49Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-10-13T19:08:06Z","board_verified":false,"closed_at":"2026-10-13T19:08:06Z","days_open":18,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":18},"description":"We’re one of the world’s leading online gambling companies, revolutionising the industry since 2000. Founded by Denise Coates CBE, we now employ over 10,000 people and serve over 120 million customers in 26 languages.\nWe empower our employees to push boundaries and explore new ideas, cultivating a culture that celebrates and rewards creativity. This offers employees a wealth of growth opportunities, giving them the opportunity to make a real impact in the world of online gambling and gaming. As a forward-thinking company, we’re breaking new ground in software innovation too, redefining what’s possible for our customers worldwide.\nOur focus on In-Play betting has solidified our market-leading position, featuring more than 1.38 million In-Play sporting events a year. With over 750 concurrent sporting fixtures at peak and more live sports streamed than anyone else in Europe (750,000), we handle over 6 million HTTP requests daily and process more than 1.5 million bets per hour at peak.\n Ready to power the tech behind a global operation? As a Business Systems Application Engineer, you will support and evolve our vast enterprise application ecosystem.\nBusiness Systems Solutions delivers bespoke and 3rd party solutions that drive operational efficiency, scalability and technical resilience across the enterprise. The team leverages cutting-edge platforms to integrate, automate and optimise key business workflows.\nYou will support a diverse portfolio of applications and guide users through critical technical challenges. Working across hybrid environments, you will perform in-depth root cause analysis, troubleshoot complex issues and collaborate directly with internal teams and external vendors to deliver seamless platform performance.\nIn this role, you will provide an on-call capability as part of a rota, to support key applications out of hours.\nThis role is eligible for inclusion in our hybrid work from home policy.\n Proven track record supporting SaaS, cloud-based architectures and enterprise systems \nStrong diagnostic and problem-solving capability across complex application environments \nPractical knowledge of application lifecycle management, including upgrades, patches and system integration \nDemonstrated stakeholder management skills across diverse technical and operational disciplines \nSound technical judgement when resolving critical incidents and assessing system risks \nSolid understanding of vendor management principles and 3rd party service level agreements \n Act as the primary technical escalation point for internal teams on system-related issues, maintenance and deployments \nServe as a Subject Matter Expert (SME) for key toolsets, advising on new features and architectural improvements \nMaintain and support a wide range of on-premise, SaaS and cloud-hosted business applications \nInvestigate, troubleshoot and resolve complex technical incidents to maintain high service availability \nLiaise with cross-functional teams to communicate case progress and deliver prompt technical resolutions \nManage 3rd party vendors against SLAs to ensure reliable service delivery and support \nOversee the testing and deployment of software patches and application upgrades to ensure security and compliance \nMonitor system performance and reporting tools to maintain platform uptime across hybrid infrastructure \nCollaborate with business teams and external partners to evaluate, design and integrate new technical solutions \nUtilising AI to provide solutions and suggest improvements \nBy applying to us you are agreeing to share your Personal Data in accordance with our Recruitment Privacy Notice - https://www.bet365careers.com/privacy-policy\nAt bet365, we're committed to creating an environment where everyone feels welcome, respected and valued. Where all individuals can grow and develop, regardless of their background. We're Never Ordinary, and we're always striving to be better. If you need any adjustments or accommodations to the recruitment process, at either application or interview, please don’t hesitate to reach out.","description_format":"text","description_chars":4076,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Growth opportunities","Hybrid work"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Gaming","Sports","Sports Betting","iGaming & Gambling"],"lifecycle":[{"event":"open","at":"2026-09-25T16:28:54Z"},{"event":"close","at":"2026-10-13T19:08:06Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/bet365-business-systems-application-engineer","json_url":"https://alion.io/job/bet365-business-systems-application-engineer.json","meta":{"generated_at":"2026-10-14T16:50:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21443,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3490},"rest":"https://alion.io/mcp/rest/get_company?id=3490"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbet365-business-systems-application-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbet365-business-systems-application-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbet365-business-systems-application-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bet365-business-systems-application-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbet365-business-systems-application-engineer"}]}