{"id":2523397,"url":"https://alion.io/job/betsol-servicenow-developer","title":"ServiceNow Developer","company":{"id":693857,"name":"BETSOL","domain":"betsol.com","url":"https://alion.io/company/betsol","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITSM","optional":false},{"name":"JavaScript","optional":false},{"name":"Rest API","optional":false},{"name":"ServiceNow","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"SOAP","optional":false}],"status":"live","first_seen_at":"2026-09-21T12:36:48Z","employer_posted_date":"2026-09-21","last_verified_at":"2026-10-14T18:46:08Z","board_verified":true,"closed_at":null,"days_open":23,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":23},"description":"Engineering the AI-powered enterprise. With AI and cloud-native solutions, BETSOL accelerates cloud transformation for enterprises across 17+ countries. BETSOL holds several engineering patents, and is recognized with industry awards. BETSOL maintains a net promoter score that is 2x the industry average.\nBETSOL’s open source backup and recovery product line, Zmanda (Zmanda.com), delivers up to 50% savings in total cost of ownership (TCO) and delivers best-in-class performance.\nBETSOL Global IT Services (BETSOL.com) builds and supports end-to-end enterprise solutions, reducing time-to-market for customers.\nBETSOL offices are set against the vibrant backdrops of Broomfield, Colorado and Bangalore & Belagavi, India.\nWe take pride in being an employee-centric organization, offering comprehensive benefits and opportunities.\nLearn more at betsol.com\n About the Role\nWe are looking for a ServiceNow Developer with 2-3 years of hands-on platform experience to join our engineering team. This role builds and maintains ServiceNow applications and integrations, with exposure to Software Asset Management (SAM), working closely with functional consultants and architects on scripting, configuration, and third-party integrations. The ideal candidate is comfortable across both the client and server side of the platform and is eager to grow into more complex integration and architecture work.\nKey Responsibilities\nDesign, develop, test, and deploy configurations and customizations on the ServiceNow platform, including workflows, UI policies, ACLs, and scripted components.\nWrite and maintain server-side scripts (Business Rules, Script Includes, Scheduled Jobs) and client-side scripts (Client Scripts, UI Policies) following ServiceNow scripting best practices.\nBuild and support integrations between ServiceNow and third-party/publisher systems using REST/SOAP APIs, Flow Designer, Integration Hub, and Data Streams.\nConfigure and maintain OAuth-based authentication for inbound and outbound integrations.\nSupport and enhance Software Asset Management (SAM) processes, including license reconciliation workflows, publisher data feeds, and custom SAM reporting.\nMaintain and extend CMDB data - CI classes, relationships, and data quality - in support of SAM and ITSM use cases.\nParticipate in code reviews, unit testing, and QA cycles to ensure release quality.\nTroubleshoot production issues, perform root cause analysis, and implement fixes within SLA.\nCollaborate with functional consultants, architects, and business stakeholders to translate requirements into technical designs.\nDocument technical designs, configurations, and support runbooks.\n Required Skills & Experience\n2-3 years of hands-on ServiceNow development experience.\nStrong scripting skills in JavaScript, including server-side (Business Rules, Script Includes, Scheduled Jobs, Workflow scripts) and client-side (Client Scripts, UI Policies, UI Actions) development.\nSolid understanding of the ServiceNow data model, including tables, GlideRecord/GlideAjax, ACLs, and reference/relationship fields.\nExperience with Flow Designer and Integration Hub for building automated workflows and integrations.\nWorking knowledge of REST/SOAP API integrations, including authentication methods (OAuth 2.0, Basic Auth, Mutual Auth).\nFamiliarity with Update Sets and application scoping.\nServiceNow System Administrator (CSA) certification preferred; additional micro-certifications (CIS) a plus.\n API integrations: experience building or consuming REST/SOAP APIs with publisher or vendor systems (e.g., Oracle, Microsoft, Adobe, SAP).\nFlow Designer: building reusable flows, subflows, and actions to automate approvals, notifications, and data processing.\n Data Streams: configuring inbound/outbound data streams for scheduled or event-based data ingestion (e.g., publisher usage/entitlement feeds).\nActions: designing custom reusable Flow Designer actions for common integration or SAM processing steps.\nOAuth: setting up and troubleshooting OAuth 2.0 provider/consumer configurations for secure third-party integrations.\nEntity Profiles: configuring entity profiles used in data source/transform pipelines for structured data ingestion.\n CMDB: understanding of CMDB classes, CI relationships, reconciliation rules, and data quality as it relates to SAM and asset lifecycle management.\nExperience with email-based data import pipelines (e.g., inbound email actions, transform maps).\nGood to Have\n Software Asset Management (SAM Pro): exposure to license reconciliation, publisher packs, entitlement management, and true-up reporting.\nQualifications & Experience\nBachelor's degree in Computer Science, Information Technology, or a related field (or equivalent practical experience).\n2-3 years of total ServiceNow development experience, ideally including at least one full implementation or support engagement.\nStrong problem-solving skills and ability to work independently as well as within a cross-functional delivery team.\nGood communication skills for working with functional consultants, QA, and client stakeholders.\n Working Hours:\nGeneral shift with flexibility to support business and stakeholder 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