{"id":3515163,"url":"https://alion.io/job/betsol-servicenow-qa-automation-engineer","title":"ServiceNow QA Automation Engineer","company":{"id":693857,"name":"BETSOL","domain":"betsol.com","url":"https://alion.io/company/betsol","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"QA","role_family":"QA","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":8500,"max_usd":22000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":14},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"JavaScript","optional":false},{"name":"Jira","optional":false},{"name":"ServiceNow","optional":false},{"name":"Agile","optional":true},{"name":"Rest API","optional":true}],"status":"live","first_seen_at":"2026-10-30T08:07:31Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-09T13:14:33Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries. BETSOL team holds several engineering patents, is recognized with industry awards, and BETSOL maintains a net promoter score that is 2x the industry average.\nBETSOL’s open source backup and recovery product line, Zmanda (Zmanda.com), delivers up to 50% savings in total cost of ownership (TCO) and best-in-class performance.\nBETSOL Global IT Services (BETSOL.com) builds and supports end-to-end enterprise solutions, reducing time-to-market for its customers.\nBETSOL offices are set against the vibrant backdrops of Broomfield, Colorado and Bangalore, India.\nWe take pride in being an employee-centric organization, offering comprehensive health insurance, competitive salaries, volunteer programs, and scholarship opportunities. Office amenities include a fitness center, cafe, and recreational facilities.\nLearn more at betsol.com\n BETSOL's team designs and runs software license tracking on ServiceNow SAM Professional. For each software publisher brought into scope, the team analyses contracts, models entitlements and consumption, and delivers a custom publisher view and dashboard that shows licenses owned, licenses consumed and the resulting compliance position. The publishers we work with span SaaS and enterprise software, each with its own license metrics, SKUs and data sources.\nWe are looking for a QA engineer who can test ServiceNow SAM implementation end to end and keep growing the test automation. You will validate the calculations behind every license number, to prove that dashboards match the underlying report data, and turn repeatable checks into automated scripts so that releases move from development to UAT to production quickly. You will work closely with ServiceNow developers, business analysts and project managers, and with business stakeholders during UAT.\nKey responsibilities\nTesting SAM publisher implementations\nReview publisher analysis and stories, then write test scenarios and test cases that trace back to the agreed requirements and expected dashboard output. \nValidate entitlement and consumption logic: rights owned, rights consumed, rights available and rights needed, license metrics (for example User Subscription versus Resource Consumption) and custom SKUs created for usage that standard SKUs do not cover. \nVerify calculation rules such as contract term calculation with date tolerance, unit price by billing frequency, weighted average price across entitlements and ratchet behaviour where increases are applied and decreases are not. \nTest server-side components on the custom SAM report table, including business rules, script includes, scheduled jobs that run by product group, and audit and data-fix scripts. \nReconcile dashboard values against report and source records for each product group, and validate data built from vendor exports and admin API extracts (deduplication, scoping by site and contract line). \nRun functional, regression and UAT support cycles across the development, test and production instances. \nBuilding and running test automation\nExtend the existing SAM automation framework and test scripts, and deliver items on the SAM test automation roadmap against agreed timelines. \nAutomate regression suites for recurring publisher patterns so developers can run them when QA capacity is tight. \nUse the ServiceNow Automated Test Framework (ATF) and server-side scripts to automate data and calculation checks. \nKeep scripts maintainable, documented and reusable across publishers. \nQuality process and reporting\nLog, track and retest defects; record evidence and keep test case documents current. \nProduce a QA sign-off document for each release with test case counts, pass results, defects raised and fixes verified, before promotion to UAT. \nSupport stakeholder reviews of dashboards before production, and fold their feedback into validation before deployment. \nTake part in sprint ceremonies, estimate QA effort and raise risks to delivery early. \n Required qualifications\nMinimum 2 years of hands-on QA experience on the ServiceNow platform, within at least 3 years of overall software testing experience. \nWorking knowledge of ServiceNow SAM Professional or Software Asset Management concepts: entitlements, license metrics, software models, reconciliation and compliance. \nPractical test automation experience, ideally with ServiceNow ATF, and enough JavaScript to read and write server-side scripts and GlideRecord queries. \nStrong data validation skills: comfortable reconciling numbers across tables, reports and spreadsheets, and explaining where a figure comes from. \nExperience writing structured test cases and sign-off reports, and using Jira and a test management tool such as Zephyr. \nClear written and spoken English, with the confidence to walk stakeholders through test results and to discuss your own past work in depth. \nPreferred qualifications\nServiceNow Certified System Administrator (CSA); a Certified Implementation Specialist in Software Asset Management (CIS-SAM) is a strong plus. \nExposure to software licensing models for SaaS and enterprise publishers (named user, subscription, resource or consumption based). \nExperience testing REST API integrations and vendor usage exports. \nFamiliarity with Agile delivery and ALM tools such as Jira.","description_format":"text","description_chars":5400,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","Backup & Disaster Recovery"],"lifecycle":[{"event":"open","at":"2026-10-30T10:05:24Z"}],"visa":[],"liveness":{"score":85,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":0.945,"age_days":9,"expected_fill_days":28,"reasons":["conf:2","velocity","win:mid"],"computed_at":"2026-11-09T06:03:00Z"},"pay":null,"html_url":"https://alion.io/job/betsol-servicenow-qa-automation-engineer","json_url":"https://alion.io/job/betsol-servicenow-qa-automation-engineer.json","meta":{"generated_at":"2026-11-09T14:00:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18832,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":693857},"rest":"https://alion.io/mcp/rest/get_company?id=693857"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbetsol-servicenow-qa-automation-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbetsol-servicenow-qa-automation-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbetsol-servicenow-qa-automation-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/betsol-servicenow-qa-automation-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbetsol-servicenow-qa-automation-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3515163}},{"tool":"search_jobs","arguments":{"company":"betsol.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3515163},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}