{"id":3984190,"url":"https://alion.io/job/betterhelp-ad-operations-specialist-audio","title":"Ad Operations Specialist, Audio","company":{"id":6949,"name":"BetterHelp","domain":"betterhelp.com","url":"https://alion.io/company/betterhelp","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":78,"open_postings":3,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":77,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":65000,"max":95000,"currency":"USD","period":"year","gross":null,"usd_annual":95000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Looker","optional":true}],"status":"live","first_seen_at":"2026-11-09T16:33:38Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-12T11:41:03Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Who are we and why should you join us?\nBetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service, providing affordable and convenient therapy across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we’re not stopping there - as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution.\nAs the Ad Operations Specialist, Audio at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team’s well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you’ll carve your own path, make an immediate impact, and be challenged every day - with a supportive community behind you the whole way.\nWhat are we looking for?\nBetterHelp is one of the largest Podcast advertisers in the world, and we’ve been hard at work at scaling Radio and Streaming, as well. We’re looking for someone to help us manage and continue to evolve our ad operations for podcast, radio and digital radio advertising strategies in our US and Non-US markets. You are organized and can manage a large amount of moving pieces and deadlines. \nYou have experience with advertising operations, preferably in audio. You are knowledgeable on the processes of advertising involving media flighting, creative, campaign launch, and billing/reconciling. You are organized and can help manage information for hundreds of shows from an operational standpoint. You are innovative and utilize AI to improve efficiency where it makes sense, and are open-minded to creating new solutions. You love a challenge and are a great team-player.\nWhat will you do?\nWork alongside the Audio Strategy team by managing all operations as it relates to our podcast, radio and digital radio advertising in our US and Non-US markets. Examples include:\nIO & Budget Management: Process insertion orders by entering the data and information of the buys into our systems, generate PO order #s with the accounting department, and assist with Billing/Reconciling at EOM to ensure all partners are paid correctly and on time.\nDevelop & Maintain QA Management: Help ensure that our ads run correctly by utilizing our QA and pixel tools like Podscribe. \nCompliance: Manage compliance efforts for our channels ranging from brand safety checks on new partners to ensuring all creative is compliance approved, and all shows are adhering to our policies. \nHelp create new workflows and systems in order to keep our department evolving with AI and new tools for management and tracking of documents, information and processes.\nEnjoy great teamwork, have lots of fun, and take pride in building a world-class business that makes a difference in people's lives\nBring the big ideas\nWhat will you NOT do?\nYou will NOT worry about \"runway\", \"cash left\", or \"how much time we have until the next round\". We have the startup DNA but we're fully backed and funded, all the way to success.\nYou will NOT be confined to your \"job\". You will get involved in product, marketing, business strategy, and almost everything we do.\nYou will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here!\nYou will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really.\nCan I work remotely?\nYes. This role can be performed remotely from anywhere in the U.S. While we embrace the flexibility of remote work, we also value opportunities to bring teams together in person for collaboration and connection. BetterHelp covers approved expenses for company-requested travel, and reasonable accommodations are available for employees who are unable to travel.\nRequirements\n3+ years managing ad ops for audio (podcast, radio and/or digital radio) campaigns or offline channels on either the brand, agency or publisher side. \nInnovative mindset with a knack for improving systems and workflows for efficiency.\nIncredibly organized and efficient with a large number of tasks and deadlines.\nExcellent communication (oral and written), attention to detail, time management and organizational skills\nPositive outlook and ability to work as a team\nBonus (Great to have, but not required):\nKnowledge of audio industry tools like Podscribe and Magellan \nExperience with Looker and Salesforce\nExperience at a DR/DTC growth brand who buys audio\nBenefits\nRemote work with regular in-person bonding experiences sponsored by the company\nCompetitive compensation \nHolistic perks program (including free therapy, employee wellness, and more)\nExcellent health, dental, and vision coverage\n401k benefits with employer matching contribution\nThe chance to build something that changes lives - and that people love\nAny piece of hardware or software that will make you happy and productive\nAn awesome community of co-workers\nThe base salary range for this position is $65,000 - $95,000. In addition to the base salary, this position is eligible for a performance bonus and the extensive benefits listed here (subject to eligibility requirements): Teladoc Health Benefits 2025. Total compensation is based on several factors - including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions.\nAt BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.\nNotice to Candidates:\nBetterHelp has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team - please know that we have no affiliation or connection to these situations. We only post open roles on our career page (betterhelp.com/careers) or reputable job boards like our officialLinkedIn orIndeed pages, and all official BetterHelp recruitment emails will come from the domain @betterhelp.com. Our commitment is to ensure a safe and transparent hiring experience for all candidates. We will never ask you for money, gift cards, or any form of payment during our hiring process, and we will never send money or checks to candidates. If you experience this, it is a scam.","description_format":"text","description_chars":6963,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Professional development"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Psychotherapy & Counseling","Digital Mental Health"],"lifecycle":[{"event":"open","at":"2026-11-09T21:02:14Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":77,"reasons":["conf:4","velocity","win:early"],"computed_at":"2026-11-12T10:38:37Z"},"pay":{"stated_usd_annual":95000,"is_top_pay":false},"html_url":"https://alion.io/job/betterhelp-ad-operations-specialist-audio","json_url":"https://alion.io/job/betterhelp-ad-operations-specialist-audio.json","meta":{"generated_at":"2026-11-12T16:14:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":33974,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6949},"rest":"https://alion.io/mcp/rest/get_company?id=6949"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbetterhelp-ad-operations-specialist-audio"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbetterhelp-ad-operations-specialist-audio"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbetterhelp-ad-operations-specialist-audio"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/betterhelp-ad-operations-specialist-audio\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbetterhelp-ad-operations-specialist-audio"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3984190}},{"tool":"search_jobs","arguments":{"company":"betterhelp.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3984190},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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