{"id":3835339,"url":"https://alion.io/job/betterhelp-data-science-extern","title":"Data Science Extern","company":{"id":6949,"name":"BetterHelp","domain":"betterhelp.com","url":"https://alion.io/company/betterhelp","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Data Science","role_family":"Data Science","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":40,"max":60,"currency":"USD","period":"hour","gross":null,"usd_annual":120000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Fine-tuning","optional":false},{"name":"LLM","optional":false},{"name":"Machine Learning","optional":false},{"name":"NLP","optional":false},{"name":"PyTorch","optional":false},{"name":"Reinforcement Learning","optional":false},{"name":"SQL","optional":false},{"name":"TensorFlow","optional":false}],"status":"live","first_seen_at":"2026-11-05T17:28:36Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-08T04:56:02Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Who are we and why should you join us?\nBetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service, providing affordable and convenient therapy across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we’re not stopping there - as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution.\nAs a Data Science Extern at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team’s well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you’ll carve your own path, make an immediate impact, and be challenged every day - with a supportive community behind you the whole way.\nWhat are we looking for?\nBetterHelp is looking for a Data Science Extern to help us scale and increase our impact. You will use data to drive insight into the product and business. The ideal candidate would have experience/exposure to analyzing large and complex data sets related to web products. You'll be doing plenty of data wrangling and post-hoc analysis, both to support product improvements, marketing efficiency, and business decisions.\nWhat will you do?\nLanguage Model Optimization: Engage in the refinement and enhancement of language models, including fine-tuning and retraining to meet specific requirements.\nCross-Functional Collaboration: Actively collaborate with the product and development teams to conceptualize and design effective machine learning models and algorithms tailored to our products' needs.\nProduct Enhancement Partnership: Work closely with product managers, initiating and implementing proactive strategies to elevate the functionality and user experience of our products.\nData Handling Expertise: Handle extensive text data, demonstrating proficiency in managing, analyzing, and deriving insights from large datasets.\nCoding for Production: Develop and maintain production-ready code, ensuring robustness and efficiency. Collaborate with the DevOps and ML-Ops teams to integrate machine learning models seamlessly into production environments.\nDatabase Proficiency: Write and optimize SQL queries, showcasing your ability to interact with and manipulate databases effectively.\nTeam Dynamics and Impact: Thrive in a team-oriented environment, contributing positively to the team spirit. Enjoy a fun and dynamic work culture while taking pride in developing a world-class product that significantly impacts people's lives\nWhat will you NOT do?\nYou will NOT worry about \"runway\", \"cash left\", or \"how much time we have until the next round\". We have the startup DNA but we're fully backed and funded, all the way to success.\nYou will NOT be confined to your \"job\". You will get involved in product, marketing, business strategy, and almost everything we do.\nYou will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here!\nYou will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really.\nCan I work remotely?\nYes. We operate on PST and candidates in any time zone are welcome to apply. We ask employees to travel to our San Jose, CA office up to three times per year plus one company-wide offsite to collaborate in person and strengthen working relationships. Travel expenses are covered and reasonable accommodations are made for those under unique circumstances who cannot travel.\nRequirements\nCurrently enrolled in or recently graduated from a PhD program in a quantitative discipline such as Computer Science/Engineering, Statistics, Mathematics,Operations Research, or Engineering\nCompleted coursework in NLP and LLM\nDeep understanding of neural networks and deep learning and generative AI\nFamiliarity with reinforcement learning\nExperience building predictive models and causal inference models\nFamiliarity with generative AI\nExperience analyzing large and complex data sets\nExperience using tools like Pytorch(preferably) or Tensorflow\nExcellent communication skills, with the ability to simplify complex topics and communicate technical ideas to non-technical audiences\nBenefits\nRemote work with regular in-person bonding experiences sponsored by the company\nCompetitive compensation \nHolistic perks program (including free therapy, employee wellness, and more)\nExcellent health, dental, and vision coverage\n401k benefits with employer matching contribution\nThe chance to build something that changes lives - and that people love\nAny piece of hardware or software that will make you happy and productive\nAn awesome community of co-workers\nThe base salary range for this position is $40 - $60/hr. Total compensation is based on several factors - including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions.\nAt BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.\nNotice to Candidates:\nBetterHelp has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team - please know that we have no affiliation or connection to these situations. We only post open roles on our career page (betterhelp.com/careers) or reputable job boards like our officialLinkedIn orIndeed pages, and all official BetterHelp recruitment emails will come from the domain @betterhelp.com. Our commitment is to ensure a safe and transparent hiring experience for all candidates. We will never ask you for money, gift cards, or any form of payment during our hiring process, and we will never send money or checks to candidates. If you experience this, it is a scam.","description_format":"text","description_chars":6534,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Professional development"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Psychotherapy & Counseling","Digital Mental Health"],"lifecycle":[{"event":"open","at":"2026-11-05T20:51:41Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":77,"reasons":["conf:0","win:early"],"computed_at":"2026-11-08T05:47:12Z"},"pay":{"stated_usd_annual":120000,"is_top_pay":false},"html_url":"https://alion.io/job/betterhelp-data-science-extern","json_url":"https://alion.io/job/betterhelp-data-science-extern.json","meta":{"generated_at":"2026-11-08T07:23:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16085,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6949},"rest":"https://alion.io/mcp/rest/get_company?id=6949"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbetterhelp-data-science-extern"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbetterhelp-data-science-extern"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbetterhelp-data-science-extern"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/betterhelp-data-science-extern\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbetterhelp-data-science-extern"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3835339}},{"tool":"search_jobs","arguments":{"company":"betterhelp.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3835339},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}