{"id":124964,"url":"https://alion.io/job/betterhelp-manager-business-analytics-insights","title":"Manager, Business Analytics & Insights","company":{"id":6949,"name":"BetterHelp","domain":"betterhelp.com","url":"https://alion.io/company/betterhelp","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":88,"open_postings":4,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":58,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Analytics","role_family":"Analytics","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":150000,"max":200000,"currency":"USD","period":"year","gross":null,"usd_annual":200000},"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Git","optional":false},{"name":"ChatGPT","optional":true},{"name":"Claude","optional":true},{"name":"Copilot","optional":true},{"name":"Cursor","optional":true},{"name":"Looker","optional":true},{"name":"Python","optional":true},{"name":"SQL","optional":true},{"name":"Tableau","optional":true}],"status":"live","first_seen_at":"2026-08-13T16:47:20Z","employer_posted_date":"2026-08-28","last_verified_at":"2026-10-18T06:03:23Z","board_verified":true,"closed_at":null,"days_open":65,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":65},"description":"Who are we and why should you join us?\nBetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service, providing affordable and convenient therapy across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we’re not stopping there - as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution.\nAs the Manager of Business Analysis & Insights at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team’s well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you’ll carve your own path, make an immediate impact, and be challenged every day - with a supportive community behind you the whole way.\nWhat are we looking for?\nWe are seeking an experienced Manager, Business Analysis & Insights to serve as a strategic thought partner to the CFO and executive leadership team across BetterHelp. This role is best suited for someone who enjoys solving ambiguous problems, proactively identifying opportunities, and operating with a high degree of ownership in a fast-paced environment.\nWe’re looking for someone with a strong passion for turning data into compelling narratives and a demonstrated ability to influence outcomes through cross-functional collaboration. Success in this role requires balancing analytical depth with speed. The ideal candidate knows when to dive deep and when to synthesize quickly, delivering insights that help leaders make better decisions without unnecessary complexity.\nWhat will you do?\nExecutive Communication & Storytelling: Distill complex analyses into concise, executive-ready narratives, adapting communication to audiences ranging from individual contributors to the CFO, President, and executive leadership\nStrategic Analytics & Decision Support: Lead high-impact analyses that go beyond reporting metrics to identify root causes, quantify business opportunities, and develop actionable recommendations for executive leadership\nAI-Enabled Analytics: Leverage AI as a core part of the analytical workflow by leveraging modern AI tools to accelerate analysis, improve productivity, automate repetitive tasks, and increase the speed and quality of insights. Continuously evaluate new AI capabilities and champion thoughtful adoption across the team\nBusiness Strategy: Partner with business decision makers to shape and operationalize the company’s strategic roadmap, quantifying and accelerating impact on growth, efficiency, and profitability\nAnalytics Infrastructure: Design scalable analytical frameworks, reusable datasets, automated pipelines, and self-service reporting that improve the organization’s ability to make decisions over time\nInfluence Without Authority: Build trusted relationships across Finance, Product, Marketing, Data Science, and Engineering to drive alignment, unblock work, and move initiatives from analysis to execution\nExecution & Prioritization: Independently manage multiple concurrent initiatives, proactively prioritize work, navigate ambiguity, and balance short-term business needs with longer-term strategic opportunities\nWhat will you NOT do?\nYou will NOT worry about \"runway\", \"cash left\", or \"how much time we have until the next round\". We have the startup DNA but we're fully backed and funded, all the way to success.\nYou will NOT be confined to your \"job\". You will get involved in product, marketing, business strategy, and almost everything we do.\nYou will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here!\nYou will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really.\nCan I work remotely?\nYes. We operate on PST and candidates in any time zone are welcome to apply. We ask employees to travel to our San Jose, CA office up to three times per year plus one company-wide offsite to collaborate in person and strengthen working relationships. Travel expenses are covered and reasonable accommodations are made for those under unique circumstances who cannot travel.\nRequirements\nExperience: 8+ years in strategy, analytics, business intelligence, or insights roles, preferably within D2C or fast-paced, high-growth tech environments or in consulting\nEducation: Bachelor’s degree in Business, Economics, Engineering, Computer Science, or a related field. Master’s degree a plus\n Technical skills: Expert SQL skills are required. Experience with Python (preferred) or R. Strong BI experience (Looker, Tableau, etc.). Demonstrated ability to leverage AI tools such as ChatGPT, Claude, Cursor, GitHub Copilot, or similar tools to accelerate analytical workflows and software development is strongly preferred. Experience working with Git, version-controlled analytics workflows and modern analytics engineering practices is preferred\nBig Data Fluency: Comfortable working with large, complex datasets and leveraging big data technologies or platforms to derive insights at scale\nBusiness Acumen: Demonstrated ability to connect data to business outcomes, make sound judgment calls with imperfect information, and recommend clear actions - not just analyses\nCommunication: Exceptional written and verbal communication skills with demonstrated experience presenting to senior leaders. Ability to summarize complex analyses into clear executive headlines while maintaining analytical rigor and supporting detail\nBias for Action: Thrives in a fast-paced, evolving environment. Strong prioritization skills and a pragmatic approach to problem-solving and execution\nSuccessful candidates will demonstrate:\nExecutive presence and confidence communicating with senior leaders\nIntellectual curiosity and a strong growth mindset\nComfort operating in ambiguity and changing priorities\nStrong ownership and bias toward action\nAbility to independently identify problems - not just answer assigned questions\nBalance between analytical depth and practical business decision-making\nHigh emotional intelligence and collaborative partnership across functions\nDemonstrated ability to turn ambiguous business questions into clear analytical approaches and executive recommendations\nBenefits\nRemote work with regular in-person bonding experiences sponsored by the company\nCompetitive compensation \nHolistic perks program (including free therapy, employee wellness, and more)\nExcellent health, dental, and vision coverage\n401k benefits with employer matching contribution\nThe chance to build something that changes lives - and that people love\nAny piece of hardware or software that will make you happy and productive\nAn awesome community of co-workers\nThe base salary range for this position is $150,000 - $200,000. In addition to the base salary, this position is eligible for a performance bonus and the extensive benefits listed here (subject to eligibility requirements): Teladoc Health Benefits 2026. Total compensation is based on several factors - including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions.\nAt BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.\nNotice to Candidates:\nBetterHelp has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team - please know that we have no affiliation or connection to these situations. We only post open roles on our career page (betterhelp.com/careers) or reputable job boards like our officialLinkedIn orIndeed pages, and all official BetterHelp recruitment emails will come from the domain @betterhelp.com. Our commitment is to ensure a safe and transparent hiring experience for all candidates. We will never ask you for money, gift cards, or any form of payment during our hiring process, and we will never send money or checks to candidates. If you experience this, it is a scam.","description_format":"text","description_chars":8789,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["401k plan","Professional development"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Psychotherapy & Counseling","Digital Mental Health"],"lifecycle":[{"event":"open","at":"2026-08-13T16:47:20Z"}],"visa":[],"liveness":{"score":31,"band":"fade","label":"Fading","p_open":1,"p_active":0.706,"p_room":0.44,"age_days":64,"expected_fill_days":58,"reasons":["conf:1","win:tail","crowd:"],"computed_at":"2026-10-17T05:46:00Z"},"pay":{"stated_usd_annual":200000,"is_top_pay":true},"html_url":"https://alion.io/job/betterhelp-manager-business-analytics-insights","json_url":"https://alion.io/job/betterhelp-manager-business-analytics-insights.json","meta":{"generated_at":"2026-10-18T07:13:11Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10821,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6949},"rest":"https://alion.io/mcp/rest/get_company?id=6949"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbetterhelp-manager-business-analytics-insights"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbetterhelp-manager-business-analytics-insights"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbetterhelp-manager-business-analytics-insights"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/betterhelp-manager-business-analytics-insights\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbetterhelp-manager-business-analytics-insights"}]}