{"id":26080,"url":"https://alion.io/job/betterhelp-senior-devops-engineer","title":"Senior DevOps Engineer","company":{"id":6949,"name":"BetterHelp","domain":"betterhelp.com","url":"https://alion.io/company/betterhelp","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":88,"open_postings":4,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":58,"computed_at":"2026-10-17T05:46:00Z"}},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":150000,"max":200000,"currency":"USD","period":"year","gross":null,"usd_annual":200000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ArgoCD","optional":false},{"name":"AWS","optional":false},{"name":"CI/CD","optional":false},{"name":"Docker","optional":false},{"name":"GitHub Actions","optional":false},{"name":"GitOps","optional":false},{"name":"Grafana","optional":false},{"name":"Helm","optional":false},{"name":"Incident Management","optional":false},{"name":"Kubernetes","optional":false},{"name":"Linux","optional":false},{"name":"Terraform","optional":false}],"status":"live","first_seen_at":"2026-07-23T17:38:06Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-10-18T06:03:23Z","board_verified":true,"closed_at":null,"days_open":86,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":86},"description":"Who are we and why should you join us?\nBetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service, providing affordable and convenient therapy across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we’re not stopping there - as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution.\nAs a Senior DevOps Engineer at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team’s well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you’ll carve your own path, make an immediate impact, and be challenged every day - with a supportive community behind you the whole way.\nWhat are we looking for?\nWe are looking for an individual to join our systems team and help us build our production and corporate systems and keep them up and running reliably. An engineer who is passionate about building reliable and highly available systems and tools. A strong candidate will be an expert in containerization, AWS technologies, Kubernetes, and GitOps.\nWe’re looking for someone who cares and wants to be involved in our product, mission, and success - way beyond checking off tasks. And of course, at BetterHelp you will enjoy true teamwork and lots of fun!\nWhat will you do?\nDesign, implement, deploy, and maintain reliable systems and processes.\nAlongside software engineers, provide service outage escalation response.\nParticipate in on-call incident management rotation.\nManage configuration and security of instances across multiple environments.\nManage and build core tools, services and infrastructure across the entire organization.\nMonitoring of the production systems and networks.\nDevelop and deploy automation to make your job easier.\nHave access to whatever training resources can help you succeed.\nWhat technologies will you work with?\nAWS\nDocker\nKubernetes, ArgoCD, and Helm\nGitHub Actions\nTerraform\nGrafana, Monitoring, Alerting and Logging services\nWhat will you NOT do?\nYou will NOT worry about \"runway\", \"cash left\", or \"how much time we have until the next round\". We have the startup DNA but we're fully backed and funded, all the way to success.\nYou will NOT be confined to your \"job\". You will get involved in product, marketing, business strategy, and almost everything we do.\nYou will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here!\nYou will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really.\nCan I work remotely?\nYes. We operate on PST and candidates in any time zone are welcome to apply. We ask employees to travel to our San Jose, CA office up to three times per year plus one company-wide offsite to collaborate in person and strengthen working relationships. Travel expenses are covered and reasonable accommodations are made for those under unique circumstances who cannot travel.\nRequirements\n5+ years of experience in DevOps or as an SRE (or equivalent production engineering role).\nStrong experience with AWS, Docker, and Kubernetes.\nExperience with CI/CD pipelines and methodologies.\nExperience with IaC tooling such as Terraform.\nVery knowledgeable in Linux systems.\nStrong verbal and written communication skills.\nStrong ability to think on your feet, come up with innovative solutions, and solve problems that may be completely unique.\nBenefits\nRemote work with regular in-person bonding experiences sponsored by the company\nCompetitive compensation \nHolistic perks program (including free therapy, employee wellness, and more)\nExcellent health, dental, and vision coverage\n401k benefits with employer matching contribution\nThe chance to build something that changes lives - and that people love\nAny piece of hardware or software that will make you happy and productive\nAn awesome community of co-workers\nThe base salary range for this position is $150,000 - $200,000. In addition to the base salary, this position is eligible for a performance bonus and the extensive benefits listed here (subject to eligibility requirements): Teladoc Health Benefits 2026. Total compensation is based on several factors - including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions.\nAt BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.\nNotice to Candidates:\nBetterHelp has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team - please know that we have no affiliation or connection to these situations. We only post open roles on our career page (betterhelp.com/careers) or reputable job boards like our officialLinkedIn orIndeed pages, and all official BetterHelp recruitment emails will come from the domain @betterhelp.com. Our commitment is to ensure a safe and transparent hiring experience for all candidates. We will never ask you for money, gift cards, or any form of payment during our hiring process, and we will never send money or checks to candidates. If you experience this, it is a scam.","description_format":"text","description_chars":6029,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Professional development"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Psychotherapy & Counseling","Digital Mental Health"],"lifecycle":[{"event":"open","at":"2026-07-23T17:38:06Z"},{"event":"close","at":"2026-09-02T00:32:11Z"},{"event":"reopen","at":"2026-09-23T23:03:26Z"}],"visa":[],"liveness":{"score":29,"band":"fade","label":"Fading","p_open":1,"p_active":0.653,"p_room":0.44,"age_days":85,"expected_fill_days":58,"reasons":["conf:1","win:tail","crowd:"],"computed_at":"2026-10-17T05:46:00Z"},"pay":{"stated_usd_annual":200000,"is_top_pay":true},"html_url":"https://alion.io/job/betterhelp-senior-devops-engineer","json_url":"https://alion.io/job/betterhelp-senior-devops-engineer.json","meta":{"generated_at":"2026-10-18T07:19:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10972,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6949},"rest":"https://alion.io/mcp/rest/get_company?id=6949"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbetterhelp-senior-devops-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbetterhelp-senior-devops-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbetterhelp-senior-devops-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/betterhelp-senior-devops-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbetterhelp-senior-devops-engineer"}]}