{"id":2704105,"url":"https://alion.io/job/beumer-group-technical-support-engineer-warehouse-automation-systems","title":"Technical Support Engineer, Warehouse Automation Systems","company":{"id":176802,"name":"BEUMER Group","domain":"beumergroup.com","url":"https://alion.io/company/beumer-group","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":79,"open_postings":26,"ghost_share":0,"stale_share":0.846,"repost_share":0,"time_to_fill_p50_days":51,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Somerset, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":38,"max":45,"currency":"USD","period":"hour","gross":null,"usd_annual":90000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"C++","optional":false},{"name":"Linux","optional":false},{"name":"Unix","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-09-15T19:37:21Z","employer_posted_date":"2026-09-15","last_verified_at":"2026-10-17T11:03:53Z","board_verified":true,"closed_at":null,"days_open":31,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":31},"description":"BEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletising, packaging, sortation and distribution technology. BEUMER Group offers the right solution for almost every logistic challenge. We are a family owned, intralogistics leader, where tradition and innovation go hand in hand. We are proud of what our employees create each day. Integrity, Inspiration, Quality and Teamwork!\n The Support Engineer is a hands-on role that demands strong technical expertise, organizational abilities, and exceptional communication skills. This position leverages solid experience in electrical systems and controls to provide support to clients across North America, Mexico, and Central America.\nThe Engineer is also responsible for coordinating and delivering hotline support services for both new and legacy customers, working closely with our European hotline teams to ensure seamless global service.\nThis role offers significant opportunities for career growth and involves collaboration across various technical disciplines, including mechanical and electrical engineering, software development, project management, and customer support.\nThe position may require ongoing training and on-site visits, with frequent travel primarily within North America, and occasional extended international travel as needed.\nResponsibilities\nAbility to learn and understand electrical and control aspects of installed systems\nAccess and troubleshooting of electro-mechanical components and systems, including PLC and PC communications.\nUnderstanding system applications and how they translate into operational and functional requirements.\nEffective, courteous communication with customers and provide technical expertise to guide and aid in issue resolution.\nInvestigate a root cause analysis or develop another corrective action in resolving issues.\nCommunicate and coordinate problem resolution actions with engineering, customer support, and other personnel to resolve issues.\nInterpret maintenance manuals, schematics, wiring diagrams and other documentation.\nInstructs and directs workers in servicing and repairing equipment.\nConsults with engineering personnel to resolve unusual problems in system operation and maintenance.\nMay supervise workers in testing, tuning, and adjusting equipment to obtain optimum operating performance.\nUnderstand electrical drawings and specifications as they relate to machine control programming.\nStrong Customer communication skills. \nDevelop and implement strategies and standards for training, skills matrix, response and reporting.\nUtilize best practices with our European hotline and technical groups,\nUtilize stage gate process in regard to hotline and new systems.\nUtilize best practices of Service Now, as defined by Technical Team Leader\nMay be assigned to special projects or required to perform other duties not listed above, which may vary from time to time as determined by management, to meet company needs.\nCompensation Range: $38.00 - $45.00 hourly\nThe posted compensation range reflects the compensation the company reasonably expects to offer for this position. Actual compensation will not be less than the posted minimum and will be based on multiple factors.\n Required Skills and Abilities\nAssociates or bachelor's degree in electrical or mechanical engineering, Engineering Technology, technical courses of study or other combinations of experience and training that meet the minimum requirements. \nStrong time management and attention to detail\nStrong communication skills: verbal, written and interpersonal.\nAbility to handle multiple tasks and work under pressure; sense of both urgency and thoroughness. \nProfessional, positive, and energetic attitude.\nSelf-motivated, trustworthy, respectful of others.\nKnowledge of:\nStrong PC skills (Windows, Word, Excel, remote capabilities).\nStrong understanding of industrial power, electrical and control circuits and devices.\nGood understanding of networks and networking.\nDemonstrated capability in PLC programming, with specific focus on SCO Unix, Linux, Siemens, and Allen Bradley based systems. \nAbility to interpret schematics, diagrams and other documentation.\nUnderstanding of C++ and Siemens S7 preferred.\nAbility to:\nAttention to detail and the ability to learn quickly\nWorks as part of the team\nUse computer-based tools for communication, trouble shooting, and programming.\nTo quickly acquire programming skills for machine control platforms. \nWorks remotely, while working independently.\nDesired Experience\nDemonstrated expertise of:\nSortation systems, i.e. Crisplant Legacy systems, etc.\nElectrical and control troubleshoot\nPLC and PC based Programming\nBEUMER is an innovative company, where every employee is part of the \"family\". Because our employees are our most important asset, here are some of benefits we currently offer full-time employees:\nMedical & Dental Premiums: We cover 100% of the premiums for you and your eligible dependents.\n 401(k) with Generous Match: Secure your financial future with our competitive retirement plan.\nLife Insurance / Long Term Disability: Peace of mind for you and your loved ones. Yes, we cover that too!\nAncillary Insurances: Including vision, accident, and critical illness insurance. \nGenerous Paid Time Off: Achieve the optimal work-life balance.\nCompany Holidays: Enjoy paid time off on designated company holidays including additional flex days for times that matter most!\nPerformance-Based Bonus: Eligibility to participate in our Target Agreement Plan for bonus potential.\nBEUMER is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, sex (including pregnancy and breastfeeding), gender, affectional or sexual orientation, gender identity or expression, transgender status, national origin, age, ancestry, disability (mental or physical), veteran status, genetic information, atypical hereditary cellular or blood trait, marital status, civil union status, domestic partner status, or any other status protected under local, state or federal laws. prohibits discrimination, harassment, and retaliation in all aspects of employment. This commitment applies to recruitment, hiring, training, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment.\nBy accepting an offer of employment with BEUMER, the employee agrees to abide by all policies and practices that promote a workplace free from discrimination and harassment, and acknowledges BEUMER’S commitment to diversity and inclusion. All your information will be kept confidential according to EEO guidelines.","description_format":"text","description_chars":6716,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Life insurance","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Warehousing","Logistics & Warehouse Robotics","Industrial Automation","Industrial Machinery"],"lifecycle":[{"event":"open","at":"2026-10-16T12:03:07Z"}],"visa":[],"liveness":{"score":45,"band":"ok","label":"Likely open","p_open":1,"p_active":0.498,"p_room":0.9,"age_days":31,"expected_fill_days":51,"reasons":["conf:0","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-10-17T05:46:00Z"},"pay":{"stated_usd_annual":90000,"is_top_pay":true},"html_url":"https://alion.io/job/beumer-group-technical-support-engineer-warehouse-automation-systems","json_url":"https://alion.io/job/beumer-group-technical-support-engineer-warehouse-automation-systems.json","meta":{"generated_at":"2026-10-17T13:56:13Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18719,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":176802},"rest":"https://alion.io/mcp/rest/get_company?id=176802"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbeumer-group-technical-support-engineer-warehouse-automation-systems"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbeumer-group-technical-support-engineer-warehouse-automation-systems"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbeumer-group-technical-support-engineer-warehouse-automation-systems"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/beumer-group-technical-support-engineer-warehouse-automation-systems\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbeumer-group-technical-support-engineer-warehouse-automation-systems"}]}