{"id":4295139,"url":"https://alion.io/job/bevatel-it-specialist","title":"IT Specialist","company":{"id":4451408,"name":"Bevatel","domain":"bevatel.com","url":"https://alion.io/company/bevatel","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cairo, Egypt"],"countries":["EG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Windows Server","optional":false}],"status":"live","first_seen_at":"2026-11-12T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-11-12T00:00:00Z","board_verified":false,"closed_at":null,"days_open":2,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":2},"description":"Follow up with employees post-troubleshooting to ensure full restoration of IT system functionality and user satisfaction.\n\nInstall configure and update hardware and software components based on organizational needs.\n\nPrioritize and manage multiple open technical issues simultaneously ensuring timely resolution.\n\nCreate and update technical documentation and service catalogs for software installations hardware configurations and issue resolution procedures.\n\nTrack and manage IT hardware inventory ensuring availability and proper allocation.\n\nDiagnose and resolve network-related issues including LAN WLAN CCTV and IP telephony systems. \n\n Monitor network security and ensure antivirus updates.\n\nRequirementsBachelors degree in information technology computer science or a related field.\n\n24 years of hands-on experience in IT support including help desk operations network administration and hardware troubleshooting.\n\nStrong technical knowledge of Windows Server environments (MCSA certified) and computer networking (CCNA certified or equivalent).\n\nProficient in managing and supporting Antivirus firewalls and Microsoft \n\nExcellent communication and interpersonal skills with a proven ability to troubleshoot and resolve issues remotely (via phone) and on-site.\n\nGood command of English both written and verbal.","description_format":"text","description_chars":1320,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Unified Communications","Contact Center Software"],"lifecycle":[{"event":"open","at":"2026-11-14T00:50:35Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":45,"reasons":["seen:2","win:early"],"computed_at":"2026-11-14T04:01:17Z"},"pay":null,"html_url":"https://alion.io/job/bevatel-it-specialist","json_url":"https://alion.io/job/bevatel-it-specialist.json","meta":{"generated_at":"2026-11-14T04:01:17Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6313,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4451408},"rest":"https://alion.io/mcp/rest/get_company?id=4451408"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbevatel-it-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbevatel-it-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbevatel-it-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bevatel-it-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbevatel-it-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4295139}},{"tool":"search_jobs","arguments":{"company":"bevatel.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4295139},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}