{"id":1126738,"url":"https://alion.io/job/beyond-wow-plumbing-service-manager","title":"Service Manager","company":{"id":695095,"name":"Beyond Wow Plumbing","domain":"beyondwow.com","url":"https://alion.io/company/beyondwow","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":{"grade":"C","score":58,"open_postings":13,"ghost_share":0.692,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Austin, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":75000,"max":110000,"currency":"USD","period":"year","gross":null,"usd_annual":110000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-22T15:30:06Z","employer_posted_date":"2026-09-22","last_verified_at":"2026-10-29T13:30:20Z","board_verified":true,"closed_at":null,"days_open":36,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":36},"description":"Lead people. Build trust. Create Wow!\nBeyond Wow Plumbing is looking for a people-first Service Manager who delivers results through accountability, teamwork, and disciplined execution.\nThis role is for a leader who understands that strong performance comes from clear expectations, consistent follow-through, and a team aligned around common goals. You value structure and standards, but you also know that sustainable results are built by developing people and working together to win.\nIf you believe in leading from the front, listening before acting, and building trust before making changes, you may be exactly who we’re looking for.\nThe Role\nThe Service Manager is a key leadership seat, working in close partnership with the General Manager to help execute the company vision while protecting and strengthening our culture. You’ll help bring structure, rhythm, and accountability to the service department while staying connected to the people doing the work every day.\nThis is not a “rip it up and rebuild it” role. It’s about learning the business, understanding the team, and then helping us get better-one improvement at a time.\nWhat You’ll Do\nCoach and develop service technicians using clear expectations, encouragement, and consistent follow-through\nSpend time in the field with technicians to understand challenges and opportunities firsthand\nHelp execute company goals through strong communication, simple processes, and measurable outcomes\nPartner with the General Manager to solve issues, remove obstacles, and strengthen team alignment\nHold people accountable in a way that builds trust and confidence\nElevate the customer experience through professionalism, empathy, and leadership by example\nModel and reinforce Beyond Wow’s core values in daily decisions and interactions\nThe Leader We’re Looking For\nYou’ll thrive in this role if you:\nLead with high character, humility, and confidence\nBelieve accountability and care go hand in hand\nListen to understand before offering solutions\nCoach and mentor people on how to improve, not just what needs fixing\nAre comfortable being hands-on and present with your team\nRespect existing systems and people before making changes\nValue teamwork and alignment over ego or personal recognition\nWhat we offer\n$75K to $110K salary +bonus opportunities\nGenerous referral bonus opportunity\nMedical, dental, and vision coverage offered\nPaid life insurance\nSimple IRA Retirement Plan with company match\nOngoing leadership and occupational training\nPaid time off\n5 paid holidays\nParental leave\nMonthly gym membership allowance\nQuarterly company events\nOutstanding company culture\n\nOur Culture & Operating Style\nBeyond Wow Plumbing is a Nexstar company that believes in professional trades, disciplined execution, and exceptional service. We also run on the Entrepreneurial Operating System (EOS), which means we value:\nClear roles and responsibilities\nOpen, honest communication\nSolving the right issues at the right level\nLeading with data, discipline, and heart\nWe believe great leaders don’t need to be loud-they need to be consistent.\nWhy Beyond Wow\nOur mission is to empower our Gold Collar team to build bright futures, transform the trades, and Wow the world. This role plays a critical part in making that vision real-not just through numbers, but through people.\nBeyond Wow Plumbing is not private equity-owned and not a big corporate chain. We are a locally owned, family-run company with over 45 years of history serving our community-and we plan to be here for decades to come.\nWe believe in building something lasting, not chasing short-term wins. Decisions here are made with people, customers, and the future in mind. You’ll have the support of a hands-on leadership team that values trust, loyalty, and doing the right thing-even when it’s not the easiest option.\nWe combine the strength of proven systems and industry best practices with the heart and flexibility of a local business. That means leaders here have a real voice, real influence, and the opportunity to make a meaningful impact without losing their values.\nIf you’re looking for a place to grow, lead with integrity, and build something you’re proud of-Beyond Wow is different by design.\nIf you’re looking for a leadership role where trust, culture, and results all matter, this could be your next step.\nApply today and help us build something Beyond Wow.","description_format":"text","description_chars":4387,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Company events","Equity","Gym membership","Life insurance","Parental leave","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Facilities Management"],"lifecycle":[{"event":"open","at":"2026-09-22T22:03:16Z"}],"visa":[],"liveness":{"score":20,"band":"cold","label":"Long shot","p_open":1,"p_active":0.369,"p_room":0.55,"age_days":36,"expected_fill_days":30,"reasons":["conf:1","stale_co","win:tail"],"computed_at":"2026-10-29T05:49:05Z"},"pay":{"stated_usd_annual":110000,"is_top_pay":true},"html_url":"https://alion.io/job/beyond-wow-plumbing-service-manager","json_url":"https://alion.io/job/beyond-wow-plumbing-service-manager.json","meta":{"generated_at":"2026-10-29T14:32:26Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21942,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":695095},"rest":"https://alion.io/mcp/rest/get_company?id=695095"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbeyond-wow-plumbing-service-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbeyond-wow-plumbing-service-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbeyond-wow-plumbing-service-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/beyond-wow-plumbing-service-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbeyond-wow-plumbing-service-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1126738}},{"tool":"search_jobs","arguments":{"company":"beyondwow.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1126738},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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